The Role
Convert warm inbound leads into vehicle sales through phone, email, and live chat. Responsibilities include discovering customer needs, building trust, managing a sales pipeline, following up, handling objections, negotiating, closing deals, and meeting performance targets. The role suits ambitious early-career sales professionals who are coachable, comfortable learning technology and processes, and available for a rotating roster including weekends.
Summary Generated by Built In
At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride!
At Carma, this is more than a sales role, it’s a place to build the foundations of a successful career in modern, tech-enabled sales.
At Carma, this is more than a sales role, it’s a place to build the foundations of a successful career in modern, tech-enabled sales.
As a Sales Representative, you’ll be the go-to guide helping customers buy their next car. You’ll work with warm, inbound leads across phone, email, and live chat, with no cold calling involved. Along the way, you’ll develop valuable skills in discovery, pipeline management, objection handling, negotiation, and closing—all while making the car-buying experience simple, supportive, and genuinely enjoyable.
If you’re early in your sales career, ambitious, and interested in where a future in tech sales could take you, Carma is a place to learn, perform, and grow.
What you'll be doing:
- Own every customer conversation and turn warm leads into happy customers.
- Ask thoughtful questions to uncover needs, capture key details, and build trust quickly.
- Manage your pipeline, follow up consistently, and keep opportunities moving.
- Learn how to handle objections with confidence, we’ll give you the tools, coaching, and support to sharpen your approach.
- Close deals, climb the leaderboard, and see your results reflected in your commission.
- Build practical sales skills that can support your long-term growth in a modern, technology-led environment
Okay, let’s talk about you:
- You’re early in your sales career and ready to build strong foundations for the future.
- You have some experience in sales, customer service, retail, hospitality, or another fast-paced, people-focused environment.
- You’re curious about tech sales and excited to develop transferable, in-demand sales skills.
- Technology comes easily to you, and you’re quick to learn new systems and processes.
- Targets motivate you, you’re driven by progress and enjoy seeing your effort translate into results.
- You have a growth mindset and are eager to learn, adapt, and put feedback into action.
- You’re a natural people person; connecting with people, listening carefully, and going the extra mile.
- You’re comfortable working a rotating roster, including weekends (5 shifts a week).
You don’t need to know it all on day one. What matters most is your ambition, coachability, confidence, and willingness to put what you learn into practice.
What's in it for you?
- Learn the fundamentals of high-performing sales in a tech-enabled business.
- Gain hands-on experience across customer discovery, pipeline management, objection handling, and closing.
- Put your development into practice with warm, inbound customers rather than cold calling.
- Grow your confidence, commercial thinking, and communication skills in a performance-focused environment.
- Earn through our competitive commission structure and see your hard work pay off.
- Access deals on cars, finance options, and other car-related products.
- Enjoy a fully stocked kitchen, unlimited coffee, pool tables, table tennis, and more.
About
Who we areCarma was founded in 2021 with a bold vision to reinvent Australia’s pre-owned car experience for the better. The idea attracted multi-million dollar backing from investors, and Carma has grown exponentially ever since. We’ve sold thousands of cars and delighted countless customers, who love our innovative approach! In a short time, we’ve come a long way, named as one of the AFR’s Most Innovative companies, recognised in a number of prestigious awards – and the journey has only just begun.
Skills Required
- Some experience in sales, customer service, retail, hospitality, or another fast-paced, people-focused environment
- Comfort working a rotating roster, including weekends, for five shifts per week
- Ability to learn new technology systems and processes quickly
- Strong communication, listening, relationship-building, and customer service skills
- Ambition, coachability, confidence, adaptability, and willingness to apply feedback
- Motivation to work toward sales targets and performance results
- Interest in developing a career in technology-enabled sales
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The Company
What We Do
Carma is creating the best way to buy and sell a pre-owned car in Australia.
