Jobs at CaptivateIQ

Lead full-cycle recruiting across technical and non-technical roles, partnering strategically with business leaders and hiring managers. Build diverse talent pipelines, manage sourcing through offer negotiation, optimize recruiting processes and ATS usage, maintain data integrity, produce hiring reports, and deliver an excellent candidate experience. The role also supports employer branding and scalable recruiting operations in a fast-growing technology company.

Own and resolve complex customer issues across CaptivateIQ’s SaaS platform, investigating data models, calculations, configurations, integrations, and product functionality. Partner with Product, Engineering, and Customer Success to identify root causes, improve processes, and prevent recurring issues. Mentor consultants, communicate technical resolutions clearly, and contribute to documentation and support scalability. Work scheduled shifts aligned with European, US Eastern, or US Pacific business hours and participate in after-hours on-call support.

Lead complex, multi-phase enterprise SaaS implementations for strategic customers. Manage project scope, schedules, budgets, resources, risks, change control, stakeholder communication, and executive reporting. Partner with solution architects, engineering, and technical consultants on integrations, configurations, technical risks, and deployment readiness. Mentor project managers and improve professional services delivery methodologies, tools, and technical playbooks.

Manage multiple customer SaaS implementation projects from planning through closure. Responsibilities include controlling scope, schedules, budgets, resources, risks, and communication; coordinating cross-functional teams; managing customer expectations; maintaining project documentation; and reporting progress to leadership. The role requires SaaS deployment experience, strong stakeholder management, analytical decision-making, and familiarity with data integration and enterprise IT environments.

Own the technical direction and multi-year strategy for a modeling platform spanning backend APIs, SDKs, frontend components, and AI interfaces. Build self-service framework capabilities, make platform architecture decisions, align cross-functional and product engineering teams, partner on computation-engine architecture, and coach engineers toward senior and staff-level impact.

Own the strategy and roadmap for CaptivateIQ’s shared modeling platform. Define reusable modeling primitives, structures, state concepts, interoperability, schemas, APIs, and contracts across incentive compensation, sales planning, forecasting, and FP&A products. Partner closely with Engineering, Design, Product, and domain experts to establish scalable abstractions, simplify complex workflows, and enable AI agents to understand and safely modify models.

Build and scale CaptivateIQ’s sales planning platform using Django, Python, React, and TypeScript. Develop quota, capacity, territory management, and AI-enabled revenue planning capabilities. Collaborate with product and design, optimize performance for enterprise data volumes, design reliable APIs and data models, maintain production observability and testing standards, and mentor engineers. The role also supports AI evaluation, guardrails, feedback loops, and human-in-the-loop workflows.

Build zero-to-one products from prototype through production, working through ambiguity and partnering closely with product, design, and customers. Develop scalable systems, run experiments and technical spikes, influence product direction, and uphold reliability, performance, engineering standards, and customer experience. Mentor engineers and contribute to architecture, coding practices, and cross-functional collaboration.

Own a high-volume SaaS renewals portfolio for the scaled SMB/MM segment. Manage proactive outreach, renewal execution, forecasting, CRM hygiene, churn-risk identification, value communication, and cross-functional coordination. Support save motions, concessions, and contract-related blockers while improving repeatable renewal processes, playbooks, automation, and risk detection. As the first Renewals Manager, establish best practices and contribute directly to retention results.

Own the full enterprise SaaS sales cycle, including self-sourced pipeline generation, discovery, product demonstrations, forecasting, negotiation, and close. Develop strategic account plans, manage complex multi-stakeholder deals, and engage executive buyers such as CFOs and CROs. Collaborate with solutions engineering, product, marketing, customer success, and BDR teams while contributing to sales playbooks and go-to-market strategy.

Serve as the finance partner to Sales, Marketing, and Customer Success leadership. Own GTM planning, forecasting, capacity and ARR modeling, commissions analysis, variance reporting, SaaS metrics, unit economics, ROI modeling, and financial process automation. Translate complex analyses into executive recommendations, improve planning systems, and support compensation plan design and GTM investment decisions.

Lead engineering for CaptivateIQ’s Incentive Compensation Operations platform. Hire, develop, and manage software engineers; partner cross-functionally on product vision, roadmaps, and strategy; oversee delivery, reliability, performance, security, and operational excellence; guide architecture and technical decisions; and transform compensation operations into an AI-native experience using intelligent agents to reduce manual work.

Lead and coach a product design team responsible for CaptivateIQ’s shared Product Platform. Set design strategy and quality standards, guide complex systems-level experiences, evolve the Quotient design system, and influence Product and Engineering decisions. Act as a player-coach on high-impact problems, using research, data, and customer signals to shape platform direction. Champion AI-native product thinking, cross-product consistency, and designer growth across interconnected B2B SaaS products.

Prospect, research, and engage Director–C-level prospects to generate qualified pipeline through cold calling, personalized outreach, and LinkedIn. Qualify opportunities, articulate CaptivateIQ value, and own end-to-end pipeline development while receiving training toward a full-cycle closing role.

Engage with existing customer accounts to drive growth by identifying opportunities, researching prospects, and conducting outreach. Collaborate with Sales and Customer Success teams to enhance product adoption and customer value.

Lead and scale a Project Management function for enterprise SaaS implementations: build delivery governance, risk-visibility systems, milestone gates, and a PM/coordinator organization. Own delivery operating rhythm and reporting, improve enterprise delivery accountability, hire and develop PM staff, and design scalable, multi-tier delivery models to support both high-touch and high-volume engagements.

As Engineering Manager for Sales Planning, you will lead a distributed team to develop tools for sales organization planning, partnering with Product and Design while ensuring quality execution and team growth.

Lead end-to-end delivery and architecture of complex enterprise incentive compensation implementations. Design scalable, high-performance compensation models, act as senior technical escalation, advise cross-functional stakeholders, influence product roadmap, and uplift Professional Services standards and reusable modeling frameworks.

Own strategy and delivery for core platform capabilities (IAM, authentication, authorization, auditability, compliance). Drive roadmap, cross-functional execution, platform stewardship, and customer advocacy to ensure secure, scalable, enterprise-ready SaaS platform features.

Lead technical strategy for AI platform development at CaptivateIQ. Architect AI systems, set quality standards, and mentor engineers while collaborating with senior leadership.