As a Root Cause Analyst, you'll analyze data from customer feedback and assurance channels to generate insights for process improvements and support reporting for the business.

The Operational Excellence Manager will enhance operational efficiency through training frameworks, project support and performance tracking in customer operations.

The Hubspot Administrator will enhance customer-facing teams' use of HubSpot, driving efficiencies, integrating new processes, and implementing AI solutions.

The CRM Manager will manage HubSpot, enhancing team efficiency through automation and AI integration while supporting technical operations and training.

The CRM Manager will optimize the use of HubSpot for customer-facing teams, implement AI solutions, and drive efficiency through process automation.

The Sales Manager will build and manage a team, drive sales strategy, analyze performance data, mentor team members, and collaborate with other leaders.

The Sales Manager will build and lead a London-based acquisition sales team, set KPIs, review performance, and collaborate with other managers to drive growth and strategy.

Manage a portfolio of customer accounts, handle outbound sales, build a pipeline, and meet spending targets. Focus on communication with SME owner-directors selling credit cards.

The Business Development Manager will manage a portfolio of accounts, drive sales, prospect leads, and build customer relationships. Responsibilities include selling, account management, and adhering to FCA regulations.

As a People Partner, support the Sales team by coaching managers in employee relations, managing ER cases, and enhancing employee experience through initiatives in performance management and inclusion.

As an AI Solutions Analyst, you'll design AI automation workflows using tools like Gemini and n8n, collaborate with engineering teams, and ensure data privacy compliance. Your role also involves documenting processes and evaluating new AI models.

As a Customer Support Officer, you will assist customers via phone, email, and live chat, providing problem-solving support and relationship building to ensure small business owners succeed with our services.

The Associate Product Manager will deliver features and projects, collaborate with stakeholders, manage a team of engineers, and drive customer outcomes.

Responsible for the full recruitment lifecycle, sourcing candidates, ensuring great experiences, maintaining the ATS, and championing diversity.

As a Risk Analyst, you will optimize fraud detection and financial crime processes through data analysis, collaborating with stakeholders to enhance compliance and reduce losses.

As a QA Engineer, you'll conduct manual and automated testing, improve QA processes, investigate bugs, and collaborate with teams to ensure product quality.

As a Finance Operations Manager, you'll oversee financial operations, manage the month-end close, mentor accountants, and implement efficiency improvements.

Lead and grow a high-performing customer service team, drive improvements using data, and ensure a seamless customer experience in financial services.

The Customer Communications Officer will craft and deploy marketing campaigns using Customer.io, analyze customer data for targeting, and maintain the brand tone across communications.

As a Complex Arrears Executive, you will manage complex arrears cases, engage with customers, conduct in-depth reviews, and support vulnerable customers, contributing to fair solutions and assisting in high-performance team dynamics.