Jobs at Capital on Tap

Investigate financial crime alerts, conduct KYC and due diligence reviews, resolve fraud cases and payment disputes, and process chargebacks in line with regulations and card scheme rules. Support vulnerable customers and fraud victims, meet targets and SLAs, maintain knowledge of emerging risks, and collaborate with Fraud, Compliance, Financial Crime, and Disputes teams to identify risks and improve processes.

Design and build scalable software solutions using C# and .NET, owning the full software development lifecycle through production and continuous improvement. Contribute to architecture and technical direction, collaborate with Product and QA, write unit and integration tests, communicate technical decisions clearly, and mentor other engineers. The role requires strong engineering judgment, quality standards, and experience working in agile, cross-functional teams.

Build and maintain scalable full-stack credit card and payment products using .NET, C#, React, and JavaScript. Own the software development lifecycle from coding through production monitoring and continuous improvement. Develop responsive interfaces, write unit and integration tests, troubleshoot issues, collaborate with product and QA teams, and translate technical solutions into business outcomes.

Manage complex arrears accounts involving vulnerable, high-risk, deceased, and legal customers. Assess financial circumstances, review affordability documentation, and agree fair outcomes. Serve as an escalation point for agents, resolve complaints, monitor performance and compliance, and coach colleagues. Support process improvements, AI-first initiatives, cross-functional projects, and operational continuity while balancing direct customer support with operational leadership.

Design, build, and operate reliable, scalable platform infrastructure. Manage cloud resources, IaC (Terraform, Helm, Go CRDs), Kubernetes and serverless deployments, monitoring/alerting (Datadog), CI/CD pipelines, incident response, SLIs/SLOs, and collaborate with product and platform teams to reduce toil and improve developer workflows.

The Business Development Manager will manage a portfolio of accounts, drive sales, prospect leads, and build customer relationships. Responsibilities include selling, account management, and adhering to FCA regulations.

Lead People, Talent, and People Ops to raise talent density, architect organisation design, embed AI-first ways of working, build employer brand, and steward company culture while reporting to the CEO and sitting on the Leadership Team.

Design, build, and maintain scalable data pipelines and infrastructure using Python and Snowflake. Deploy and orchestrate data services on Kubernetes, implement CI/CD with GitHub, ensure data quality, observability and security, collaborate with engineering and data science, and support ML model deployments and platform reliability.

The Junior Business Development Manager will engage in sales training, build lead pipelines, make cold calls, and manage customer accounts to achieve sales targets.

Design, build, monitor, and automate cloud infrastructure to ensure reliable, scalable payments and card systems. Implement SLIs/SLOs, maintain IaC, optimize pipelines, support CI/CD, lead incident response, and collaborate with product and platform teams to reduce toil and improve visibility.

This role involves managing the disputes process for cardholders, conducting investigations, evaluating claims, and maintaining compliance with Visa regulations.

As a Data Scientist on the Growth Team, you will develop predictive models, analyze complex datasets, and collaborate with stakeholders to enhance customer acquisition and retention at Capital on Tap.

Manage a portfolio of customer accounts, handle outbound sales, build a pipeline, and meet spending targets. Focus on communication with SME owner-directors selling credit cards.

Build scalable solutions using .Net, craft user interfaces with React, and collaborate with team members. Troubleshoot software, implement testing, and contribute to Agile practices.

Manage a portfolio of SME customer accounts through the full sales cycle: outbound prospecting, high-volume cold calling, pipeline management, onboarding and ramping card spend, and ongoing account management while meeting FCA standards and hitting spend and commission targets.

Manage a portfolio of customer accounts, execute the sales cycle from prospecting to account management, making 30-50 calls daily, and achieving KPIs to contribute to revenue growth.

Own and optimise end-to-end onboarding journeys across Credit and Banking for new and existing customers. Map full journeys including unhappy paths, drive discovery and competitor research, collaborate with engineers and designers to scope compliant solutions, build reusable platform components, use data and customer insight to prioritise work, present recommendations to stakeholders, and drive delivery.

As a Backend Software Engineer, you will develop scalable solutions, manage the SDLC, conduct testing, troubleshoot bugs, and collaborate with team members to align technology with business goals.

Build and deploy agentic systems and orchestration layers to accelerate engineering delivery. Develop and maintain an internal AI enablement hub, integrate agentic testing into CI/CD pipelines, evaluate build-vs-buy decisions, and drive cross-team AI initiatives to improve productivity and product quality.

The Lead Software Engineer will drive technical excellence, mentor engineers, shape architecture, and lead high-impact projects while remaining hands-on in development.