Provide technical support for users, troubleshoot hardware/software issues, assist with installations, manage user accounts, and adhere to ticket SLAs.

Support the onboarding journey by completing KYC and KYB checks, reviewing risk alerts, and communicating with stakeholders while contributing ideas for process efficiency.

This role involves managing the disputes process for cardholders, conducting investigations, evaluating claims, and maintaining compliance with Visa regulations.

As a CDD Analyst, you will conduct customer due diligence, review ownership structures, monitor transactions, engage with customers, and support the FinCrime team.

As a Backend Software Engineer, you will develop scalable solutions, manage the SDLC, conduct testing, troubleshoot bugs, and collaborate with team members to align technology with business goals.

The QA Analyst will audit financial crime cases, ensure compliance with regulations, monitor SLAs, report on findings, and provide feedback to enhance customer service.

Perform KYC and KYB checks, screen for PEPs, sanctions, and adverse media, escalate complex hits for EDD, communicate with customers and stakeholders to gather information, and suggest process improvements to streamline onboarding and compliance checks.

Manage a portfolio of customer accounts, execute the sales cycle from prospecting to account management, making 30-50 calls daily, and achieving KPIs to contribute to revenue growth.

The Lead Software Engineer will drive technical excellence, mentor engineers, shape architecture, and lead high-impact projects while remaining hands-on in development.

As a QA Engineer, you'll conduct manual and automated testing, improve QA processes, investigate bugs, and collaborate with teams to ensure product quality.

The Senior QA Engineer is responsible for manual and automated testing, improving QA processes, and collaborating with engineers to enhance product quality in a fast-paced environment.

The QA Analyst will assess Customer Operations quality by auditing financial crime cases and ensuring compliance with FCA and POCA standards, while providing technical feedback and reporting insights.

As a Complaints Officer, you will manage and resolve customer complaints through various channels, ensuring compliance with regulations and improving customer satisfaction.

The Business Development Manager will manage a portfolio of accounts, drive sales, prospect leads, and build customer relationships. Responsibilities include selling, account management, and adhering to FCA regulations.

Manage a portfolio of customer accounts, handle outbound sales, build a pipeline, and meet spending targets. Focus on communication with SME owner-directors selling credit cards.

The Sales Manager will build and manage a team, drive sales strategy, analyze performance data, mentor team members, and collaborate with other leaders.

The Talent Partner will manage the sales hiring process, build talent pipelines, collaborate with hiring managers, and improve recruitment efficiency.

The Business Development Manager will manage a portfolio of customer accounts, conducting outbound calls, building pipelines, and achieving sales targets while ensuring compliance with FCA regulations.

Handle the recruitment lifecycle, source candidates, manage ATS, and build relationships to understand hiring needs, promoting DE&I practices.

The Customer Communications Officer will craft and deploy marketing campaigns using Customer.io, analyze customer data for targeting, and maintain the brand tone across communications.