As a Customer Support Officer, you will assist customers through phone, email, and live chat, solving problems, providing information, and improving support processes. Building relationships and ensuring customer satisfaction will be key aspects of your role.

As a QA Engineer, you will conduct manual and automated testing, enhance testing processes, and collaborate with software engineers to ensure product quality.

Join our team as a Senior Full Stack Software Engineer to build scalable solutions for small business payment products, focusing on both frontend and backend development, testing, and teamwork across departments.

The Business Development Manager will manage a portfolio of accounts, drive sales, prospect leads, and build customer relationships. Responsibilities include selling, account management, and adhering to FCA regulations.

Manage a portfolio of customer accounts, handle outbound sales, build a pipeline, and meet spending targets. Focus on communication with SME owner-directors selling credit cards.

The Sales Manager will build and manage a team, drive sales strategy, analyze performance data, mentor team members, and collaborate with other leaders.

As a People Partner, support the Sales team by coaching managers in employee relations, managing ER cases, and enhancing employee experience through initiatives in performance management and inclusion.

As a Customer Success Manager, you will lead L&D strategies, oversee onboarding and coaching, and drive performance improvements for frontline teams.

As a QA Engineer, you'll conduct manual and automated testing, improve QA processes, investigate bugs, and collaborate with teams to ensure product quality.

As an Enhanced Due Diligence Analyst, you'll conduct EDD for SME customers, assess complex ownership structures, investigate suspicious activity, prepare SARs, and support improvements within the financial crime team.

As a Customer Due Diligence Analyst, you'll conduct ongoing due diligence, assess risks, handle transaction monitoring, and ensure compliance with regulatory standards for SME customers.

The Junior Business Development Manager will undergo a 6-month training to learn sales techniques and manage accounts, aiming to achieve sales targets.

Develop and deliver training for Financial Crime teams, ensuring comprehensive understanding of AML, KYC, and EDD processes. Manage training frameworks and performance assessments while collaborating with other experts to engage teams in compliance and risk mitigation.

The FinCrime Training Specialist will design and deliver training for the 1st Line Financial Crime teams, focusing on risk mitigation and regulatory compliance.

Lead and develop a team of EDD Analysts, oversee complex investigations, ensure quality compliance, support SAR processes, and promote improvements in financial crime operations.

As a Sales Manager, you will build and lead an acquisition sales team, drive sales strategies, mentor team members, and enhance performance through data analysis and collaboration.

The Customer Communications Officer will craft and deploy marketing campaigns using Customer.io, analyze customer data for targeting, and maintain the brand tone across communications.

As a Finance Operations Manager, you'll oversee financial operations, manage the month-end close, mentor accountants, and implement efficiency improvements.

The role involves managing complex disputes and chargebacks, ensuring compliance, conducting analysis, and collaborating with teams to enhance processes and customer experiences.

As a Customer Support Team Leader, you'll manage a team of 10 to drive performance and engagement, ensuring exceptional customer service. Responsibilities include coaching, motivating the team, supporting departmental changes, and acting as an escalation point during non-traditional hours.