FinCrime Training Specialist

🏡🏢This is a Hybrid role available in either our Cardiff or Manchester office and will involve working 3 days a week in the office. 

As a Financial Crime Training Specialist, you will be responsible for the end-to-end learning journey of our 1st Line Financial Crime teams. You will ensure that our team members, who handle everything from business credit cards to savings and a range of other products, are equipped with the knowledge and skills to identify and mitigate risk effectively. You will be a key driver in embedding a robust training and competency framework across our growing fintech.

• Design and deliver comprehensive onboarding programmes for new starters, ensuring they have a solid foundation in 1st Line Financial Crime processes and regulatory requirements.

• Develop specialist training modules focused on Enhanced Due Diligence (EDD) and complex investigations to ensure high-quality, risk-based decision-making across the team.

• Manage the Training and Competency (T&C) framework, identifying individual and team-level skill gaps through regular assessments and performance data.

• Upskill existing team members through targeted workshops, "deep-dive" sessions, and ongoing coaching on emerging financial crime typologies and regulatory updates.

• Collaborate with the 2nd Line of Defence and Subject Matter Experts to translate complex policy changes into engaging, actionable training content.

• Maintain and update training documentation, ensuring all materials reflect current internal procedures and external AML/CTF regulations.

• Monitor and report on training effectiveness, using feedback and quality assurance (QA) results to continuously refine the learning curriculum.

• Foster a culture of continuous learning and compliance, acting as a subject matter expert and approachable point of contact for financial crime-related queries.

We’re Looking For ✨

• Proven experience in a Financial Crime Training or Quality Assurance role, ideally within a fast-paced fintech or regulated financial services environment.
• Deep subject matter expertise within a first line function including expertise in AML, KYC/KYB, and specifically Enhanced Due Diligence (EDD) processes and procedures, and best practices.
• Strong knowledge of UK Money Laundering Regulations, JMLSG guidance, and the regulatory landscape surrounding credit and deposit products.
• Experience in building and maintaining Training and Competency (T&C) frameworks to track and improve team performance.
• Exceptional communication and presentation skills, with the ability to explain complex regulatory concepts in a clear, engaging, and practical way.
• A proactive and adaptable mindset, comfortable working in a scaling environment where products and processes evolve quickly.
• Excellent stakeholder management skills, with the ability to partner effectively with operational leads and compliance professionals.
• Relevant professional qualifications (e.g., ICA or ACAMS) are highly desirable.