According to Senior Lead Engineer Alexander, working at Capital One is different from what people might expect. Rather than spend his days crunching numbers and analyzing market trends, Alexander stays busy “solving really cool puzzles with really smart people” — a role he considers a “tremendous privilege” to hold. He said his day-to-day work revolves around maintaining the tools and infrastructure tied to one of the company’s enterprise AI/ML platforms, which serves as a foundation for wider tech initiatives. “It lets our data scientists really hit the ground running and start delivering value at a much faster rate,” Alexander explained.
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Fintech • Machine Learning • Payments • Software • Financial Services
Provides second-line compliance risk oversight for the U.S. credit card business. Advises Customer Servicing and Strategy teams on regulations, products, processes, controls, monitoring, remediation, and compliance risk. Performs control assessments, UDAAP reviews, testing, issue evaluation, regulatory guidance, reporting, governance activities, and compliance program development. Maintains expertise in Regulation Z, Regulation B, FCRA, UDAAP, and the Compliance Risk Management Framework while partnering with business leaders and challenging compliance decisions.
Fintech • Machine Learning • Payments • Software • Financial Services
Leads repossession operations across customer-facing and back-office teams supporting 200–300 employees, offshore labor, and third-party suppliers. Oversees collections, reinstatements, impounds, skip tracing, legal processes, complaints, escalations, compliance, and vendor performance. Coaches leaders, analyzes operational data, resolves complex issues, collaborates cross-functionally, improves processes, and drives business performance. The hybrid role requires onsite attendance in Plano, Texas, and 5–15% travel for vendor visits, conferences, and court hearings.
Fintech • Machine Learning • Payments • Software • Financial Services
Facilitates virtual and in-person retail and business banking training, assesses learner readiness, applies adult learning principles, manages training logistics and LMS updates, evaluates program effectiveness, and provides feedback to content developers. The role also supports learning projects, collaborates with clients and subject matter experts, and identifies opportunities to improve training experiences and associate performance.
