Jobs at Businessolver

Lead end-to-end UX for web and mobile products: create wireframes, prototypes, and high-fidelity designs; run user research and usability testing; maintain design systems; use data to drive decisions; collaborate with PMs and developers; and mentor junior designers to improve product experiences.

Lead end-to-end payroll data integration implementations during client onboarding. Gather requirements from clients and payroll vendors, configure and test inbound and outbound payroll files, document file layouts and mappings, manage risks and timelines across multiple projects, and coordinate quality assurance, defect resolution, and handoff to ongoing operations. Serve as the primary implementation contact while delivering clear communication and technical documentation.

Owns defined product features and workflows from discovery through launch and post-launch improvement. Creates product artifacts, partners with engineering and design, uses customer feedback and analytics to prioritize work, prepares launch plans, monitors adoption and quality, and maintains roadmap and backlog hygiene. The role also develops expertise in benefits administration, SaaS, compliance constraints, and cross-functional product delivery.

Manages client onboarding implementation projects from planning through completion. Responsibilities include defining objectives, schedules, milestones, risks, dependencies, budgets, and success criteria; coordinating clients, executives, vendors, and cross-functional teams; allocating capacity and resolving conflicts and bottlenecks; tracking progress; and driving continuous process improvement. The role requires managing multiple complex projects simultaneously while ensuring timely, high-quality, and cost-effective delivery.

Configure and validate benefits system builds, review and QA data, follow enrollment and implementation process flows, document processes, collaborate with internal partners, track productivity, escalate issues, and participate in training on new functionality.

Lead development and adoption of AI-driven and traditional test automation, maintain UI automation frameworks, own performance/load testing strategy, align testing to architecture and risk, mentor QA engineers, and collaborate with product and engineering to improve quality and testing efficiency.

Serve as the strategic lead for 1-2 national brokerage firms to design partner-aligned solutions, drive broker-influenced pipeline, support high-priority deals, coordinate cross-functional teams, and surface broker-driven product and packaging feedback to influence roadmap and go-to-market.

Design, build, test, and deploy production software for an agentic chatbot platform across intake, orchestration, retrieval, answer generation, caching, and integrations. Collaborate with product and technical teams, provide code and merge-request review, mentor junior engineers, and contribute to design, performance, security, and delivery.

Provide Linux system administration and Tier II support, manage AWS cloud infrastructure, automate provisioning and CI/CD, implement monitoring/alerting, configure DNS and web servers, use scripting (Python/Bash) and IaC tools (GitLab, Terraform, CDK), and support container orchestration (ECS/Kubernetes).

Plan, manage, and execute virtual and in-person events and tradeshows to drive pipeline. Handle venue sourcing and contracts, speaker coordination, registration and event apps, hotel rooming, transportation, budgets, exhibitor/sponsor agreements, lead retrieval and reporting, swag/logistics, onsite event support, promotions, and website event updates. Collaborate with marketing, sales, and vendors to ensure creative, cost-effective, and well-run experiences.

Serve as the primary day-to-day client contact for benefits administration clients, manage client communications, training, documentation, and annual enrollment activities. Coordinate internal teams, drive service quality improvements, support sales activities, and provide consultative guidance on product updates and system functionality to ensure client satisfaction.

Lead requirements gathering and design for the Benefitsolver platform, document and configure system requirements, create ETL/data mappings, write test plans, support implementations and onboarding, troubleshoot client issues, and coordinate cross-functional resources to meet project SLAs and client expectations.

Produce branded print, digital, and web employee-communication materials (benefit guides, emails, postcards, landing pages). Configure online portals, manage Adobe client libraries, collaborate with writers and clients on creative strategy, meet project deadlines, prepare files for fulfillment, and support consumer experience initiatives in a fast-paced environment.

Drive new business for MyChoice Accounts (consumer spending accounts) by selling to large employers (8,000+ lives). Build broker/partner relationships, manage full sales cycle, maintain pipeline and CRM records, present platform capabilities, attend industry events, and collaborate with sales support and marketing to exceed revenue targets.

Drive full sales cycle for Businessolver's SaaS benefits platform: prospect and cold-call enterprise employers, demo product, engage brokers and partners, build pipeline, close deals, coordinate with implementation, track activity, and attend marketing events and trade shows (travel up to 25%).

Implement and manage full lifecycle client data integrations for inbound HRIS and benefits conversion files. Gather requirements, configure files, establish secure transfers, oversee testing, coordinate clients/vendors, track project status, and transition integrations to steady-state while ensuring data accuracy and resolving defects.

Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.

Lead client acquisition onboarding using agile/change management and work-management best practices. Create and maintain schedules, manage risks, drive task ownership, communicate status, validate AI-assisted outputs, produce documentation (SOPs, meeting notes, handoffs), track KPIs, support continuous improvement, and contribute to playbooks and team development to ensure timely, on-scope, high-quality project delivery.