Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
We're currently pipelining talent for FUTURE needs for an Implementation Integrations Analyst, working with project teams to implement outbound payroll deduction instruction files and reconciliation back feed files for new client configurations.
The Gig:
- Communication with clients and vendors regarding requirements gathering and analysis; this involves ownership of action item resolution, working through issues with clients/vendors.
- Coordination with project team members to understand client-specific benefits structure, file layouts, field mappings, and profiles
- Detailed documentation and configuration of files, along with secure file transfer setup and testing
- Coordination with client and vendor contacts for meetings, specifications layout and testing
- Coordination with project manager to maintain project tracking documentation and status reports
- Use of industry file formats such as ANSI 834
- Use of tools such as JavaScript/XML/XLS; Beyond Compare, SQL, Access, Excel
- Peer assistance on quality assurance, defect tracking, and resolution
- Participation in status discussions raising risk as needed
- Engagement in a culture of continuous improvement
- Exceptional customer service to clients and internal teams
- Cross-functional project participation
- Build a broad understanding of delivery best practices and apply them effectively with our internal and external clients
What you need to make the cut:
- 3+ years of administrative outsourcing analyst or equivalent industry experience; programming experience within SaaS a plus
- Proven knowledge and understanding of payroll, EDI 834 file formats
- Advanced knowledge of system, service offerings and data relationship management as it relates to in- and outbound files
- Demonstrated ability to mentor and train peers
- Subject matter expertise in data imports, exports, and/or payroll
- High level of proficiency in payroll, imports and exports
- Client facing communication skills, taking a consultative approach to industry and organizational best practice
- Contributions towards leadership and mentorship
- Ability to handle multiple client assignments, with overlapping timelines
- Ability to course-correct potential risk and serve as escalation point for technical solutioning
- Consult on various approaches to working with internal and external partners to define solutions where they may not clearly exist
- Experience with various programming languages (demonstrating the ability to learn – e.g. VBA, VBScript, JavaScript, macros and scripts); XML/XSL proficiency; expertise with Excel
- A confident, positive self-starter who achieves high performance standards coupled with a willingness to perform a wide variety of tasks and projects
- BS required, preferably in Business, Computer Science, or related field of study
The pay range for this position is 60K to 80K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
This role is eligible to participate in the annual bonus incentive plan.
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Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
The Businessolver Way…
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.
(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Top Skills
What We Do
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
Recently, Businessolver welcomed Workterra, The Capstone Group, and ComplianceDashboard into it's portfolio of companies and products.
https://www.businessolver.com/news/businessolver-announces-key-acquisition-of-the-capstone-group
