Search the 11 jobs at Broadvoice

As an Android Developer at Broadvoice, you will collaborate with cross-functional teams to design, implement, test, and deploy mobile app features. Responsibilities include monitoring software performance, refactoring code, writing automated tests, mentoring juniors, and contributing to project management.

As an Account Executive, you will generate sales through outbound campaigns, drive partner relationships, evaluate customer needs, and provide consultative solutions. You will liaise with teams to ensure a smooth implementation and research prospects in target markets.

As a Principal Software Engineer, you will lead the design and development of cloud communication platforms, focusing on scalability and performance. You'll mentor other engineers, optimize system performance, and collaborate with cross-functional teams to implement cutting-edge technologies.

The Product Manager will strategize the entire lifecycle of products from conception to market. They will work with cross-functional teams, analyze competitors, support product strategy, and manage communications with stakeholders while ensuring that products meet market needs.

The Customer Success Manager at Broadvoice is responsible for managing the customer journey, ensuring retention and satisfaction through proactive engagement strategies. The role involves identifying operational needs, upselling opportunities, coordinating stakeholder governance, and monitoring client objectives based on best practices. The position requires strong communication skills and project management experience in a fast-paced environment.

As an IT Specialist, you will support internal users through laptop maintenance, troubleshooting, onboarding/offboarding, managing MDM/EDR solutions, and monitoring internal assets. You will work closely with the IT Support team and address IT-related requests, ensuring timely resolution.

The Account Executive will be responsible for driving new business, acquiring clients, and building long-term relationships in the SaaS and BPO sectors. Daily activities include lead generation, sales negotiations, client relationship management, market research, and achieving sales targets.

The Business Consultant will identify process optimization opportunities using AI, guide clients in implementing AI-based solutions, and develop strategies for digital transformation in contact centers. Responsibilities also include conducting market analysis and leading workshops on AI applications while managing client relationships effectively.

The Core Network Operations Engineer is responsible for troubleshooting and maintaining VoIP systems, ensuring high reliability and scalability. Key tasks include monitoring voice quality, implementing proactive issue detection systems, collaborating with teams for issue resolution, and participating in on-call duties for incident escalation.

In this role, you will provide technical support via phone, chat, and email, assisting business customers with hardware and software issues while also producing knowledge base content and improving technical knowledge.

As a Technical Support Engineer II, you'll provide 2nd-level technical support for Broadvoice’s UCaaS solution, resolve complex technical issues, and collaborate with various teams to enhance customer experience. Your role includes improving documentation and driving automation initiatives.