The Technical Support Specialist will assist business clients by diagnosing and resolving VoIP and SIP trunking issues, documenting problems, and enhancing the knowledge base.

Lead the product strategy and roadmap for Broadvoice's UCaaS and CCaaS offerings, mentoring teams and ensuring successful product delivery while focusing on customer experiences.

Lead end-to-end implementations of CCaaS solutions, manage project lifecycle, enhance customer experience, and ensure timely delivery while tracking KPIs.

The Voice Engineer will implement VoIP solutions by assessing customer voice and data networks, providing troubleshooting support, and training during the transition process. They will also document tickets, collaborate internally, and give feedback on product enhancements.

Lead the strategy and execution of the CCaaS platform, focusing on scalability, usability, and performance while collaborating with engineering and support teams.

As a Linux Administrator, monitor infrastructure across various sites, respond to alarms and internal tickets, collaborate with teams, and execute operational tasks.

The Reliability and Performance Engineer will ensure stability and efficiency of infrastructure, optimize performance, manage capacity planning, and improve system reliability.

The Key Account Manager will manage and grow strategic accounts in Spain, focusing on CCaaS solutions, driving customer engagement and expansion.

Lead AI adoption across departments, design training programs, partner with leaders, and manage AI enablement initiatives within the company.

As a Regional Channel Manager, you will build and maintain relationships with partners, sell Broadvoice services, and educate partners on products while achieving revenue targets.

Develop and maintain software solutions using Nest.js and Ruby on Rails. Collaborate with teams, mentor junior engineers, and ensure code quality.