The Channel Manager will develop and maintain relationships with partners to sell Broadvoice services, educate them on products, and assist in sales negotiations while achieving revenue targets.

Design, develop, and maintain VoIP infrastructure components. Collaborate on integrating voice solutions and automate deployment processes.

The UX/UI Designer will collaborate with teams to enhance user experience through research, design, and usability testing, ensuring user-centered design principles are applied throughout the product lifecycle.

The Junior Cybersecurity Analyst will assist in security controls, monitor logs, support audits, and contribute to training initiatives.

The Reliability and Performance Engineer will enhance system reliability, optimize performance, and manage scaling for Broadvoice's cloud infrastructure. Responsibilities include implementing reliability strategies, capacity planning, and conducting root cause analyses while collaborating with product teams on SLOs and SLIs.

Monitor and maintain global infrastructure, respond to alerts, execute operational tasks, collaborate with teams, and participate in on-call rotation.

The Systems Engineer will maintain and evolve the infrastructure, troubleshoot systems, perform upgrades, and support incident response in collaboration with teams.

The Customer Success Manager at Broadvoice will manage client relationships, ensure value from the GoContact platform, monitor metrics, provide training, and identify upsell opportunities.

Lead the strategy and execution of the CCaaS platform, focusing on scalability, usability, and performance while collaborating with engineering and support teams.

The Software Engineer (AI) role focuses on developing AI-powered features, experimenting with large language models, and collaborating on integrations with existing systems.

The Voice Engineer will implement VoIP solutions by assessing customer voice and data networks, providing troubleshooting support, and training during the transition process. They will also document tickets, collaborate internally, and give feedback on product enhancements.

The QA Analyst will design and maintain manual test cases for voice platform features, collaborate with development teams, and improve QA processes.

As a Software Engineer, you will develop and maintain software solutions using Nest.js and Ruby on Rails, mentor team members, and collaborate with cross-functional groups to ensure solution reliability and performance.

The Customer Success Specialist will work with customers to utilize product capabilities, handle inquiries, manage renewals, and ensure customer satisfaction.

As a Core Telephony Engineer, you will develop and maintain VoIP systems, manage Kamailio and FreeSWITCH, resolve voice-related issues, and collaborate across teams.

As a Technical Support Specialist II, assist clients in troubleshooting VoIP/SIP issues, provide exceptional customer support, and enhance technical knowledge.