Jobs at Book My Tour Now

Designs, develops, delivers, and evaluates employee training programs. Conducts needs assessments, creates curricula and training materials, facilitates workshops and webinars, administers the LMS, analyzes learning outcomes, supports learners, and manages external training vendors. The role promotes continuous learning and adapts training to organizational needs.

Manage and maintain CRM, booking, and internal backend systems; troubleshoot issues; monitor performance; manage data and reporting; improve processes and automate workflows; support internal users through training and technical assistance; and oversee technology vendors, service levels, and costs.

Supports recruitment, resume screening, interview scheduling, onboarding, employee records, HR documentation, benefits administration, payroll tasks, employee relations, engagement initiatives, training coordination, and HR projects. The intern gains exposure to the full employee lifecycle while maintaining confidentiality, data accuracy, and effective communication in a fast-paced travel agency environment.

Research destinations and travel options, understand client preferences, recommend and organize trips, book transportation and accommodations, provide travel materials, collect payments, promote services, monitor industry trends, and build client relationships. The role also involves attending training programs and delivering customer-focused travel planning support.

Assist experienced developers in building and maintaining web applications using HTML, CSS, and JavaScript. Support feature implementation, troubleshooting, code reviews, documentation, and code quality initiatives. Collaborate with the development team while developing practical skills and staying current with web development best practices. The role also involves applying responsive design principles and contributing to website functionality improvements.

Summer internship developing travel consulting and sales skills. Responsibilities include understanding client needs, creating personalized itineraries, presenting travel options, converting inquiries into bookings, meeting sales targets, and learning travel industry trends and booking processes. Interns receive mentorship, practical experience, performance incentives, and potentially a completion certificate and recommendation letter.

Monitors travel operations, bookings, itineraries, customer interactions, and service delivery for quality. Analyzes feedback and quality metrics, identifies process improvements, develops assurance standards, maintains compliance documentation, and prepares reports. The role also trains and coaches staff, collaborates across departments, and implements solutions to improve customer satisfaction and service quality.

Consult with clients to understand travel preferences, budgets, and requirements; create customized itineraries; book flights, accommodations, transportation, and activities; provide destination expertise and customer support; resolve travel issues; maintain booking and payment records; meet sales goals through package recommendations and upselling; and maintain relationships with clients and travel suppliers.

Manage recruitment, onboarding, employee relations, performance management, training, benefits, HR administration, compliance, HR systems, payroll coordination, leave, and attendance records.

Creates travel-focused content for websites, blogs, social media, email, advertisements, and promotional materials. Researches destinations and trends, contributes to content strategy, performs keyword research and SEO optimization, and edits and proofreads written materials. Collaborates with marketing, sales, design, stakeholders, and clients while analyzing content performance and maintaining current knowledge of industry best practices.

Provides expert knowledge of travel destinations, products, and services to support sales and other teams. Develops training, workshops, destination content, and marketing materials; advises on complex itineraries and high-value sales; contributes to product development and market research; and maintains relationships with travel suppliers and industry partners. Stays informed about travel trends, advisories, safety concerns, and customer preferences.