Process Coordinator ( Gurgaon )

Posted 4 Days Ago
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Gurugram, Haryana, IND
In-Office
Entry level
Travel • Hospitality
The Role
Coordinates administrative and executive-office activities for the Managing Director, including calendar and meeting management, travel arrangements, expense reports, correspondence, presentations, minutes, issue follow-up, and confidential communications. The role prioritizes requests, coordinates with departments, summarizes projects, and supports management decision-making. Strong organizational, communication, multitasking, follow-up, problem-solving, and Microsoft Office skills are required, along with fluency in Gujarati, English, and Hindi.
Summary Generated by Built In
DUTIES & RESPONSIBILITIES

  • Lead, manage and complete a broad variety of administrative tasks including managing dynamic calendars of appointments, completing expense reports, composing and preparing correspondence, arranging itineraries and agendas and compiling meeting documentation.
  • Assess inquiries directed to the executive office, determine the proper course of action and delegate to the appropriate individual to manage.
  • Schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of MD
  • Ensure all projects/assignments are evaluated and presented to him in a summarized manner and aid in making sound business decisions.
  • Provide a bridge for smooth communication between the executive office and other departments, demonstrating leadership and empathy to foster credibility, trust, and support with staff.
  • Edit and complete drafts for written communications to stakeholders
  • Research, prioritize, and follow up on incoming issues and concerns addressed to the MD including those of a sensitive and confidential nature
  • Prioritize conflicting requests and handle matters within scope proactively
  • Create, edit, and maintain communications such as reports and presentations
  • Exercise discretion and judgment with respect to matters of significance within the scope of responsibility affecting the Management.

KNOWLEDGE & EXPERIENCE

  • MCom Graduate - Fresher or Experienced
  • Tech savvy with excellent computer skills (Advanced Microsoft Office, VC tools, etc.)
  • Strong organizational and problem-solving skills with impeccable multi-tasking abilities
  • Friendly and professional demeanor
  • Ability to communicate clearly and focus on results; positive and professional disposition in every situation.

SKILLS & ABILITIES

  • Good Communication Skills - verbal and written - Gujarati, English, Hindi
  • Very Strong Follow Up Skills
  • Organised & Able To Prioritise Work Load
  • Self - Starter
  • Problem Solving Skills
  • Good Time Management Skills

Skills Required

  • MCom graduate
  • Advanced Microsoft Office and video conferencing tools proficiency
  • Strong organizational and problem-solving skills
  • Excellent multitasking and prioritization abilities
  • Clear verbal and written communication skills
  • Fluency in Gujarati, English, and Hindi
  • Strong follow-up skills
  • Good time management skills
  • Self-starter with a professional demeanor
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The Company
100 Employees
Year Founded: 2014

What We Do

BookMyTourNow is an Indian online travel company and BMTN Tours and Travels product. It offers domestic and international air tickets, holiday packages, inbound and outbound tours, corporate travel, car hire, hotel reservations, cruises, foreign exchange, travel insurance, and visa services. Through its website and mobile app, the company provides customizable travel bookings and itinerary support for individual, family, and business travelers.

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