Boldr (boldrimpact.com)
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As a Support Engineer, you will resolve customer inquiries using SQL, investigate complex issues, monitor alerts, and conduct quality assurance on ticket resolutions. The role involves understanding customer needs and collaborating with cross-functional teams to ensure timely and effective solutions.
As a Payroll Associate, you will manage payroll and timekeeping files, coordinate efforts in payroll and HR, prepare payroll and remittance reports, handle employee data maintenance, and assist with various payroll-related queries and internal audits.
The Technical Support Representative handles hands-on technical troubleshooting, provides guidance on features, and ensures client satisfaction. Responsibilities include installing software, resolving technical requests, maintaining system functionality, and training users on software, all while adapting to a dynamic work environment.
As a Technical Support Specialist, you will provide hands-on troubleshooting, assist with hardware and software issues, and support customer queries in a fast-paced environment. You will also install software, maintain system functionality, and conduct user training to enhance the client experience.
As a Technical Support Specialist, you will address customer inquiries, resolve complaints regarding products and services, and collaborate with various teams to enhance customer satisfaction. Responsibilities include managing support tickets, troubleshooting issues, monitoring client dashboards, and identifying process improvement opportunities.
As a Payroll Associate, you will manage payroll processing and timekeeping files, ensuring accurate employee data maintenance. Responsibilities include preparing payroll for various employee types, handling remittance reports, conducting audits, assisting with benefits and leaves, and preparing financial reports.
As a Marketing Specialist, you will analyze market trends, assess campaign performance using data analytics, and execute targeted marketing strategies to enhance brand reputation and growth. Your role includes collaborating on content creation, optimizing lead-nurturing processes, and conducting market research to inform strategic marketing initiatives.
The Accounts Receivable Manager oversees collections processes, ensuring timely collection of payments and maintaining customer relations. This role involves analyzing delinquency rates, communicating with clients, reporting management insights, and collaborating with multiple departments and legal firms to resolve escalated accounts.
As a QA Automation Tester, you will ensure high-quality software releases by conducting thorough testing and documentation, assisting in automation of test cases, managing defect resolution, and liaising with various stakeholders for effective delivery of test deliverables.
As a QA Automation Tester, you will ensure software quality through testing, documentation of bugs, and peer review of test scripts. You will support automation efforts, manage defects, and assist with UAT preparations while collaborating with various stakeholders.
As a QA Automation Tester, you will ensure the delivery of high-quality software by testing and documenting findings, converting manual test cases to automated ones, and coordinating with stakeholders. Key responsibilities include executing tests, managing defects, and leading quality initiatives across teams.
As a Technical Support Specialist, you'll interact with customers to resolve inquiries and complaints, manage support tickets, perform troubleshooting, and provide excellent customer service. You will contribute to continuous improvement by identifying trends and opportunities in customer interactions while collaborating with various teams.
As a Technical Support Specialist, you will collaborate with customers to address inquiries and resolve complaints regarding products and services. You will log and manage support tickets, troubleshoot issues, and proactively support customers to ensure satisfaction. Continuous process improvement and effective communication with various teams are key responsibilities.
As a Technical Support Specialist, you will provide excellent customer service by interacting with customers, resolving complaints, logging support tickets, performing troubleshooting tasks, and collaborating with teams to improve processes and customer satisfaction.
As a Sales Manager at Boldr, you will lead a dynamic team to achieve sales targets, provide excellent client experiences, and manage the sales processes from initial evaluation to closing deals. Your role includes strategic planning, coaching account executives, and ensuring timely performance reports.
The Accounts Receivable Manager oversees the accounts receivable process, ensuring timely collection of outstanding client balances. Responsibilities include leading client invoice collections, reporting on delinquency rates, training team members, handling escalations, and collaborating with finance and customer experience departments.
The Marketing Specialist will analyze trends, create advertising campaigns, pricing strategies, and leverage data analytics to improve marketing performance. Responsibilities include conducting research, optimizing marketing strategies across channels, and assisting with the execution of marketing plans. The specialist will report on key metrics and collaborate with other team members to achieve growth and enhance client experiences.
As a Support Engineer T1, you will resolve complex customer inquiries, troubleshoot issues using SQL, provide empathetic communication, and improve internal processes and customer support functions. You will also be involved in monitoring, debugging, and delivering clear solutions while advocating for customer needs.
As a Support Engineer at Boldr, you will resolve customer inquiries, troubleshoot using SQL, and provide support while ensuring customer satisfaction. You'll manage high-priority issues, build internal processes, and contribute to enhancing customer experience by investigating data-related problems and advocating for customers.
As an Account Executive at Boldr, you'll guide prospects through the buying process from evaluation to onboarding, acting as a trusted advisor. You'll focus on providing an excellent client experience while effectively managing a sales pipeline and meeting sales metrics. Your role requires deep knowledge of services and consultation skills to tailor offerings based on client needs.