BlackRock
All Teams
Operations
Our relationship management professionals build and maintain client relationships, work closely with professionals across BlackRock to provide outstanding service and are responsible for the strategy and distribution of BlackRock’s platform.
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What People Are Saying About BlackRock
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Mission & Purpose: Operations has a clear mandate to support the end‑to‑end investment process, anchored by a fiduciary ethos and the "One BlackRock" principles. This clarity and direct linkage to markets and clients are presented as motivating in day‑to‑day work on Aladdin.
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Learning & Development: Structured learning and apprenticeship are emphasized through programs like BlackRock Academies, mentorship, and on‑desk training. Feedback suggests early exposure across products and functions enables skill‑building and internal mobility into adjacent operations, product, data, or change roles.
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Innovation & Products: Aladdin‑centered, tech‑enabled workflows and automation are core to how Operations scales, coordinates, and reduces risk. Teams are encouraged to drive continuous improvement and AI‑assisted operations while partnering cross‑functionally to evolve processes.
Recently posted jobs
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Fintech • Information Technology • Financial Services
Join BlackRock's Veterans Transition Program as an Associate on the Employee Compliance Policy & Advisory team. Support review of employee disclosures, assess conflicts of interest, monitor activity, manage casework, provide policy guidance, prepare reports and metrics, and drive process improvements. Collaborate with Compliance, Legal, HR, Technology and business stakeholders while leveraging automation and AI to scale compliance outcomes and strengthen controls.
Fintech • Information Technology • Financial Services
Lead the BIS Data & Analytics team to build and maintain data-centric stewardship capabilities, research and reporting tools, ETL/ELT pipelines, Snowflake Lake House implementations, and AI-enabled workflows (RAG, embeddings, agentic orchestration). Partner with engagement, voting analysts and broader technology teams, ensure data integrity and quality, and manage a team of engineers to improve analyst efficiency and client reporting.
Fintech • Information Technology • Financial Services
Lead modernization of private markets data quality and governance by embedding automation, AI, and analytics. Define KPIs and validation frameworks, partner with Product/Engineering/Operations, identify systemic risks, drive transformation initiatives, and grow a high-performing team to ensure trusted, scalable, AI-ready data.
At a glance
investment operations
Investment Operations are responsible for the end-to-end investment management process, providing operational support to BlackRock’s portfolio management teams and client groups. We also own the day-to-day relationships with external service providers, such as banks and data/index suppliers, ensuring that they optimize BlackRock’s relationships.
client experience
Service experience is a key driver in why clients choose to do business with BlackRock. The Client Experience (CX) function touches all aspects of the client journey! Examples of the work we do include driving engagement with prospective and existing clients on service issues, strategies and solutions relevant to them; using client and employee insights to optimize processes and build technology that enables scale and efficiency in our service offerings; and providing ongoing service and advocacy for existing clients. Our vision is to make it easier for clients to do business with BlackRock, making service so simple that it becomes a source of Alpha.
