BlackRock
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Operations
Our relationship management professionals build and maintain client relationships, work closely with professionals across BlackRock to provide outstanding service and are responsible for the strategy and distribution of BlackRock’s platform.

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Fintech • Information Technology • Financial Services
Supports web content publishing operations by updating websites, creating pages, reviewing content, assisting with quality control, and providing basic technical support. Collaborates with digital, development, platform engineering, marketing, regional content, and vendor teams. Uses AEM and potentially TeamSite to manage content, maintains stakeholder relationships, and helps deliver consistent web experiences across global teams and time zones.
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Fintech • Information Technology • Financial Services
Analyzes investment, portfolio, and fund-level performance for private credit strategies. Prepares client reports, investor data requests, performance queries, and risk and exposure metrics while maintaining reporting databases and data quality. Collaborates with valuation, fund accounting, investor relations, compliance, portfolio management, operations, and technology teams on due diligence, product launches, client servicing, and custom requests.
Fintech • Information Technology • Financial Services
Leads strategic corporate communications for BlackRock’s global public markets investment platform. Develops multi-channel campaigns, product narratives, investor thought leadership, and media strategies across active, ETF, index, and cash products. Partners with senior executives, investment, product, client, marketing, and global communications teams to drive commercial outcomes. Manages earned media relationships, prepares spokespeople, measures campaign impact, and mentors talent across a complex international organization.
At a glance
investment operations
Investment Operations are responsible for the end-to-end investment management process, providing operational support to BlackRock’s portfolio management teams and client groups. We also own the day-to-day relationships with external service providers, such as banks and data/index suppliers, ensuring that they optimize BlackRock’s relationships.
client experience
Service experience is a key driver in why clients choose to do business with BlackRock. The Client Experience (CX) function touches all aspects of the client journey! Examples of the work we do include driving engagement with prospective and existing clients on service issues, strategies and solutions relevant to them; using client and employee insights to optimize processes and build technology that enables scale and efficiency in our service offerings; and providing ongoing service and advocacy for existing clients. Our vision is to make it easier for clients to do business with BlackRock, making service so simple that it becomes a source of Alpha.

