BlackRock
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BlackRock Operations Team
Our relationship management professionals build and maintain client relationships, work closely with professionals across BlackRock to provide outstanding service and are responsible for the strategy and distribution of BlackRock’s platform.
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Assist in evaluating business opportunities and supporting the implementation of BlackRock's long-term growth strategy, driving cross-functional due diligence, and financial analysis.
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Design cloud platforms for mass adoption, manage multi-cloud PaaS solutions, automate infrastructure, and implement AI-driven automation to optimize cloud operations.
At a glance
inside the investment operations team
Investment Operations are responsible for the end-to-end investment management process, providing operational support to BlackRock’s portfolio management teams and client groups. We also own the day-to-day relationships with external service providers, such as banks and data/index suppliers, ensuring that they optimize BlackRock’s relationships.
inside the client experience team
Service experience is a key driver in why clients choose to do business with BlackRock. The Client Experience (CX) function touches all aspects of the client journey! Examples of the work we do include driving engagement with prospective and existing clients on service issues, strategies and solutions relevant to them; using client and employee insights to optimize processes and build technology that enables scale and efficiency in our service offerings; and providing ongoing service and advocacy for existing clients. Our vision is to make it easier for clients to do business with BlackRock, making service so simple that it becomes a source of Alpha.
