BlackRock
All Teams
Operations
Our relationship management professionals build and maintain client relationships, work closely with professionals across BlackRock to provide outstanding service and are responsible for the strategy and distribution of BlackRock’s platform.
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What People Are Saying About BlackRock
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High Talent Density: Colleagues are frequently described as capable and supportive in Operations, with strong peer quality highlighted across hubs. This peer environment, coupled with the “One BlackRock” model, supports cross‑desk problem solving on shared platforms like Aladdin.
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Learning & Development: Hands‑on apprenticeship is embedded in Ops rituals, with in‑office collaboration concentrating training, live process learning, and speed of escalation. Structured analyst programs and academies, plus exposure to Aladdin workflows, reinforce rapid skill‑building.
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Career Growth: Internal mobility pathways are emphasized, with Operations serving as an entry point into product, data, or change roles. Aladdin and cross‑functional exposure provide transferable platform skills that enable movement across teams and locations.
Recently posted jobs
Fintech • Information Technology • Financial Services
The role involves building and supporting data-centric applications, ensuring quality data delivery, and troubleshooting issues in a fast-paced environment.
Fintech • Information Technology • Financial Services
Lead cross-functional teams to design and deliver integrated Aladdin product solutions. Translate client and commercial needs into solution designs and delivery plans, manage stakeholders, mitigate risks, drive alignment with Sales and Product, and ensure timely, on-budget execution to support revenue growth and client satisfaction.
Fintech • Information Technology • Financial Services
Lead design and delivery of trading and portfolio management workflows for SMA Solutions, collaborating with various teams to enhance operational efficiency and define engineering requirements.
At a glance
investment operations
Investment Operations are responsible for the end-to-end investment management process, providing operational support to BlackRock’s portfolio management teams and client groups. We also own the day-to-day relationships with external service providers, such as banks and data/index suppliers, ensuring that they optimize BlackRock’s relationships.
client experience
Service experience is a key driver in why clients choose to do business with BlackRock. The Client Experience (CX) function touches all aspects of the client journey! Examples of the work we do include driving engagement with prospective and existing clients on service issues, strategies and solutions relevant to them; using client and employee insights to optimize processes and build technology that enables scale and efficiency in our service offerings; and providing ongoing service and advocacy for existing clients. Our vision is to make it easier for clients to do business with BlackRock, making service so simple that it becomes a source of Alpha.
