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The Customer Experience Manager at Biofire Technologies will oversee customer inquiries, manage support tickets, and improve customer satisfaction and retention. Responsibilities include building a knowledge base, engaging with customers, sharing insights for improvements, and maintaining metrics for customer experience.
As a Senior Software Engineer, you will design and develop high-reliability, safety-critical software, uphold engineering standards, create unit tests, manage configurations, and deploy software processes and metrics in a multidisciplinary R&D environment.
The Manufacturing Supervisor oversees the first shift of production operations, managing daily activities, ensuring production targets and quality standards are met, and mentoring team members. Responsibilities include enforcing safety protocols, conducting training, resolving technical challenges, and maintaining accurate production records.
