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Fintech • Mobile • Real Estate • Financial Services • PropTech
Own technical relationships with enterprise and retail partners from integration scoping through launch and post-launch support. Coordinate product, engineering, payment device, and processor teams; troubleshoot production issues; manage escalations; validate integrations using SQL and Postman; document requirements, bugs, test plans, and training materials; and translate partner feedback into product roadmap input.
Fintech • Mobile • Real Estate • Financial Services • PropTech
Own technical integrations between Bilt’s platform and property partners. Configure and troubleshoot systems, diagnose production issues, translate operational needs into engineering requirements, create test plans and documentation, and coordinate cross-functional resolution of integration defects. The role also involves monitoring failures, validating platform changes, improving workflows through automation and AI tools, and supporting partner-specific releases and operations.
Fintech • Mobile • Real Estate • Financial Services • PropTech
Leads property onboarding, launch preparation, training, and post-launch success across the Bilt Alliance network. Manages smaller partnership portfolios, supports enterprise member-service escalations, conducts property team Q&A sessions, and builds relationships with property management stakeholders. Develops training materials, coordinates integrations, monitors onboarding progress, and represents Bilt at conferences and partner visits. Travel comprises approximately 25–30% of the role.
