Teams at Bilt

Own and scale Bilt Originals, the company’s flagship creator marketing program. Develop creator strategy, manage activations, budgets, contracts, content pipelines, measurement, and brand safety. Partner with growth, social, content, and creative teams to convert creator content into measurable brand and business results. Build scalable systems for creator selection, briefing, compensation, usage rights, approvals, and performance optimization, while co-managing creator events and experiences.

Provides first-line digital customer support through chat and tickets for Bilt members. Resolves payment, loyalty, and general platform inquiries; triages and escalates complex issues; documents interactions and identifies trends. Collaborates with internal teams and BPO partners, learns product updates, and adapts support to diverse member and partner needs. Requires weekend work and full-time weekday availability during five weeks of onboarding, including one week in New York City.

Lead end-to-end product design initiatives for enterprise and consumer experiences, from concept through launch and optimization. Create wireframes, prototypes, and polished user experiences; conduct research and use quantitative and qualitative feedback to guide decisions. Collaborate with Product, Marketing, Engineering, and stakeholders, define and scale the design system, and identify opportunities to improve products and customer outcomes.