Jobs at Bazaarvoice

Own renewal and growth for a 5-10 enterprise account portfolio. Serve as primary client contact, deliver business reviews, craft data-driven narratives, identify expansion opportunities, present product roadmaps, run strategy sessions, host events, and generate referrals.

Process and audit travel and expense transactions, manage corporate card programs, administer travel booking system, reconcile monthly travel expenses and post journal entries, handle T&E reporting and employee support, and identify process improvements.

The Associate Engagement Manager acts as a liaison between customers and technical teams, managing implementation projects to ensure successful onboarding and high adoption rates while prioritizing workload for client satisfaction.

Manage and grow customer relationships in Southern Europe by designing strategic Ratings & Reviews and Social Commerce programs, aligning Bazaarvoice solutions to client goals, expanding account footprint, partnering internally to deliver outcomes, and identifying and mitigating churn/renewal risks with Sales.

Review, evaluate, and code large volumes of user-generated content in English and Spanish to client-specific guidelines. Complete paid training, meet performance metrics, perform QA, attend coaching, and work a semi-flexible 16–29 hour weekly schedule including weekend hours.

The Sales Development Representative is responsible for generating leads, qualifying prospects, and collaborating with the sales team, while delivering tailored outreach and understanding customer needs. Strong communication skills and experience with sales technologies are essential.

Lead and manage a team of authenticity agents to detect and act on fraudulent user-generated content, meet performance metrics, recruit and train staff, coach team members, analyze trends, maintain compliance, and support ad-hoc projects to ensure trustworthy content for clients.

The Renewal Sales Representative works with clients to secure contract renewals, negotiate agreements, and identify sales opportunities in a high-volume environment.

Support senior Account Directors by prospecting strategic accounts, booking meetings, running discovery calls, leading select renewals and turnkey deals, building proposals/quotes, conducting outbound outreach and cold calls, and nurturing relationships to drive pipeline, retention, and quota attainment.

Build and maintain internal web applications and integrations across Bazaarvoice. Gather requirements, design architecture, implement front-end and back-end features (Node/React), work with NoSQL and relational databases, triage bugs, and collaborate with stakeholders on deployments and performance.

Serve as the escalation point for complex campaign and platform issues, translate internal workflows to clients, support campaign setup and adjustments, liaise with Account Management, Support, and Engineering, and foster strong client experience across the sampling ecosystem.

Lead the design and implementation of scalable, distributed systems, focusing on Reporting and Insights applications for clients. Guide software initiatives, mentor team members, and drive engineering best practices.

The Staff Platform Engineer will design and implement distributed systems, improve developer productivity through internal tooling, and provide mentorship while driving collaboration across teams.

Design, build, and support large-scale data systems and pipelines, ensuring reliability and scalability while collaborating with cross-functional teams to meet data requirements.

The Marketing Automation Administrator will manage Marketo, optimizing email campaigns and lead nurturing while overseeing a team and ensuring data integrity with Salesforce.

The Provisioning Analyst will manage client projects from contract signing to implementation, ensuring setup accuracy, financial record updates, and closure of projects.

As a Staff Software Engineer, you'll architect high-throughput streaming data pipelines using Kafka, Spark, and Flink while ensuring system performance and reliability. You'll engage in performance tuning, modernization, and enforce quality standards through monitoring and testing frameworks.

Design, build, and support large-scale data systems; manage databases, develop data pipelines, and optimize processes for performance and reliability.

Drive new revenue across Central Europe by managing full sales cycles, building a pipeline, positioning Bazaarvoice solutions to C-level stakeholders, collaborating with internal teams to close deals, and maintaining accurate territory forecasts.

As a Senior Software Engineer, you will design and develop scalable backend services and APIs, coach junior engineers, and resolve production issues.