Jobs at Bazaarvoice

Design, build, and deploy production-grade ML systems (NLP and Generative AI), own MLOps and observability, solve complex unstructured data problems, mentor engineers, and collaborate cross-functionally to deliver scalable, reliable ML solutions.

Lead the design and implementation of scalable, distributed systems, focusing on Reporting and Insights applications for clients. Guide software initiatives, mentor team members, and drive engineering best practices.

Design, build, and support large-scale data systems and pipelines, ensuring reliability and scalability while collaborating with cross-functional teams to meet data requirements.

Drive revenue growth by selling high-ROI solutions to enterprise customers through pipeline generation, territory management, forecasting, discovery, multi-threading across complex organizations, ROI articulation, renewals and new logo acquisition, and cross-functional collaboration with marketing, pre-sales, and customer success.

Serve as an executive-facing measurement and ROI lead for enterprise accounts: design measurement frameworks, pull and validate datasets, quantify financial and brand ROI, create dashboards and presentations, partner with Sales/Product/Engineering to automate tracking, and shape renewal and growth strategies.

Implement and support Bazaarvoice C&C products for clients; manage technical projects, perform data analysis, and develop automation tools.

Serve as first point of contact for post-sale client requests via tickets, email, and community portal. Troubleshoot standard issues (technical, billing, reporting, moderation), escalate complex cases, document standards and guidelines, and educate internal teams to improve client support and satisfaction.

Manage and defend Bazaarvoice's largest enterprise accounts, owning retention, renewals, and strategic expansion. Drive discovery to identify expansion opportunities, align with client IT and marketing leaders, navigate procurement and legal negotiations, articulate ROI, and forecast and protect a high-value pipeline while collaborating with cross-functional teams.

Drive new revenue across Central Europe by managing full sales cycles, building a pipeline, positioning Bazaarvoice solutions to C-level stakeholders, collaborating with internal teams to close deals, and maintaining accurate territory forecasts.

The Renewal Sales Representative works with clients to secure contract renewals, negotiate agreements, and identify sales opportunities in a high-volume environment.

Lead and manage a team of authenticity agents to detect and act on fraudulent user-generated content, meet performance metrics, recruit and train staff, coach team members, analyze trends, maintain compliance, and support ad-hoc projects to ensure trustworthy content for clients.

The Associate Engagement Manager acts as a liaison between customers and technical teams, managing implementation projects to ensure successful onboarding and high adoption rates while prioritizing workload for client satisfaction.

The Senior Account Executive is responsible for managing a territory, conducting the entire sales cycle, and collaborating with clients' marketing teams to drive sales for Bazaarvoice's online marketing technology solutions.

The Sales Development Representative is responsible for generating leads, qualifying prospects, and collaborating with the sales team, while delivering tailored outreach and understanding customer needs. Strong communication skills and experience with sales technologies are essential.

The Provisioning Analyst will manage client projects from contract signing to implementation, ensuring setup accuracy, financial record updates, and closure of projects.

As a Staff Software Engineer, you'll architect high-throughput streaming data pipelines using Kafka, Spark, and Flink while ensuring system performance and reliability. You'll engage in performance tuning, modernization, and enforce quality standards through monitoring and testing frameworks.

The Global ABM Manager collaborates with marketing and sales teams to build digital account-based marketing strategies, manage budgets, and optimize campaigns while ensuring alignment with global narratives.

The Staff Platform Engineer will design and implement distributed systems, improve developer productivity through internal tooling, and provide mentorship while driving collaboration across teams.

Design, build, and support large-scale data systems; manage databases, develop data pipelines, and optimize processes for performance and reliability.

The Marketing Automation Administrator will manage Marketo, optimizing email campaigns and lead nurturing while overseeing a team and ensuring data integrity with Salesforce.