Senior Product Manager

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for a Senior Product Manager to help build the future of social commerce. As part of the Content and Creators portfolio, you’ll be leading the strategy for features critical to top eCommerce brands and retailers.

With a team and client-base spanning the globe, there will be many opportunities to influence and define how your portfolio of products evolve to meet the ever changing landscape of social media.

We're not hiring project managers; you'll be given substantial feature ownership and encouraged to evangelize a product vision that’s based on customer research, data analysis, and good product intuition. Through our client dashboard and end user experiences, you will help brands source high quality content from creators, report on the impact of their campaign content, and leverage that authentic content to inspire further shopping experiences for their customers.

About You:

• You’re able to articulate what a winning product looks like. You can influence not only your own team, but also the company as a whole and external clients. You always have empathy for clients and their customers.
• You partner well with engineers and product designers to conceptualize, ship, and iterate on products users love.
• You can write user stories clearly and explain what value is being added and why it’s important backed through experimentation, testing, and/or research.
• You obsess over data - both quantitative and qualitative. You love digging into data and extracting meaningful insights to make smart product decisions.
• You have a good sense of which features are essential for a product launch and which ones can be scaled back or done later, and you focus the team on the key priorities.
• You can see the bigger picture but are also comfortable delving deep into technical requirements.
• You're hyper-organized, practical, and love finding new ways to do things faster and better.
• You’re comfortable managing multiple projects and know how best to prioritize unblocking your team.
• You’re comfortable with ambiguity, and are able to create product direction out of an ill-defined problem space.
• People enjoy working with you, and you bring out the best in your team.
• You’re okay speaking up! We are not process obsessed here - if something is not working and slowing us down let’s rethink it.

Essential Criteria:

• 3+ years of experience as a Product Manager.
• Proven track record of shipping features for B2B software applications.
• Experience working closely with engineers and product designers.
• Strong sense of ownership and accountability.

This is a plus!

• Evidential experience working effectively in a cross-functional global environment.

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.