Jobs at AxiCorp Financial Services Pty Ltd

Lead Axi's global influencer and KOL strategy, build market-specific plans, recruit and negotiate with creators, manage budgets, measure performance and ROI, ensure regulatory/compliance alignment, scale processes, and advise senior stakeholders to drive acquisition and brand growth.

Build, launch and optimise email, push and in-app engagement campaigns and customer journeys. Manage segmentation, automation logic, A/B tests and reporting. Ensure quality control, regulatory compliance and collaboration with design, product and stakeholders to drive retention and conversion.

Design, build, and maintain scalable automation frameworks for web and mobile (TypeScript, WebdriverIO, Appium). Develop automated test suites (functional, regression, API, end-to-end), integrate tests into CI/CD, investigate failures, contribute to test strategy, mentor juniors, and explore AI-powered testing to improve quality and efficiency.

Manage and grow relationships with premium UK trading clients, oversee a portfolio to drive retention and re-engagement, identify commercial opportunities, represent the firm at industry events, coordinate cross-functional support, monitor client activity for risk and growth, maintain CRM records, and ensure all interactions comply with FCA regulations and Consumer Duty principles.

Support the Risk/Compliance team by assisting with AI and automation initiatives, administering CMS and LMS, creating compliance training, handling governance tasks, and completing ad hoc compliance work.

Provide legal and administrative support to the Legal & Contracts team, review and process standard commercial contracts (NDAs, vendor agreements), coordinate KYC and supplier/counterparty onboarding, maintain contract registers and trackers, manage DocuSign signature processes, and escalate complex matters to the Senior Lawyer.

Drive Thai-market growth by acquiring and retaining clients for FX/CFD trading. Manage end-to-end conversion, onboarding, retention, reactivation, and complaint resolution while collaborating with marketing and internal teams to improve lifetime customer value.

Own and deliver the app and web trading experience, defining product vision and roadmap. Improve market discovery, order placement, execution, position and portfolio visibility, charts, alerts and performance. Partner cross-functionally (engineering, trading, ops, risk, compliance) to translate trader needs into requirements, launch features, monitor metrics, and ensure operational and regulatory robustness.

Lead Axi's global Client Success function to transform servicing into a retention-focused, revenue-supporting operation. Deliver service targets, drive AI/RPA/self-service automation, own DevRev platform and KPIs, ensure regulatory compliance, reduce manual contacts, partner cross-functionally, and lead multi-country teams through change and performance management.

Provide high-quality multi-channel support for French-speaking clients, resolve and escalate issues, conduct layer-1 trade investigations, support retention, report trends, collaborate across teams, and adhere to policies and regulatory standards while working rotating evening and weekend shifts.

Lead financial control, statutory and regulatory reporting, and financial operations for Axi India. Establish regulatory finance framework, manage audits, tax and payroll statutory compliance, implement scalable finance processes and systems, support budgeting/forecasting, and act as senior finance business partner while building a regional finance team.

Provide multi-channel client support for segmented traders, resolve escalations, perform layer-1 trade investigations, identify trends, collaborate with internal teams, and adhere to compliance and quality standards to support retention and service improvements.

Design user-centric web and mobile trading and payments experiences. Rapidly prototype with AI tools, iterate from discovery to high-fidelity designs, maintain design system, collaborate with PMs and engineers, and ensure accessibility, usability, and technical feasibility in a regulated fintech environment.

Own and deliver the CX automation roadmap end-to-end: gather requirements, write build-ready specs, coordinate builds and UAT, optimise CRM tooling (e.g., Salesforce/DevRev), monitor uptime and adoption, track ROI/deflection metrics, and govern operational readiness with named owners and runbooks.

The Application Services Lead oversees the delivery, support, and improvement of critical applications, managing a team to enhance operational efficiency and application reliability across global time zones.

Maintain and optimize the company's Help Center and internal SOPs: create, structure, localize, and govern knowledge content for self-service and AI/chatbot use. Collaborate with support, product, compliance, and operations to keep content accurate, reduce escalations, and improve chatbot responses and discoverability.

Lead the design and development of scalable software solutions. Set architectural vision, mentor engineers, and guide best practices for robust systems.

The Performance Engineer will conduct performance testing, identify bottlenecks, optimize systems, monitor performance metrics, and collaborate cross-functionally.

As a Product Manager in Payments, you will oversee the product roadmap, integrate payment solutions, and ensure operational efficiency while collaborating across teams to enhance payment experiences.

As an Influencer Manager, you will develop and execute influencer marketing strategies, engage influencers, manage budgets, analyze campaign performance, and ensure brand compliance and communication with global stakeholders.