Jobs at AxiCorp Financial Services Pty Ltd

Build, launch and optimise email, push and in-app engagement campaigns and customer journeys. Manage segmentation, automation logic, A/B tests and reporting. Ensure quality control, regulatory compliance and collaboration with design, product and stakeholders to drive retention and conversion.

Manage and grow relationships with premium UK trading clients, oversee a portfolio to drive retention and re-engagement, identify commercial opportunities, represent the firm at industry events, coordinate cross-functional support, monitor client activity for risk and growth, maintain CRM records, and ensure all interactions comply with FCA regulations and Consumer Duty principles.

Support the Risk/Compliance team by assisting with AI and automation initiatives, administering CMS and LMS, creating compliance training, handling governance tasks, and completing ad hoc compliance work.

Own and deliver the app and web trading experience, defining product vision and roadmap. Improve market discovery, order placement, execution, position and portfolio visibility, charts, alerts and performance. Partner cross-functionally (engineering, trading, ops, risk, compliance) to translate trader needs into requirements, launch features, monitor metrics, and ensure operational and regulatory robustness.

Lead financial control, statutory and regulatory reporting, and financial operations for Axi India. Establish regulatory finance framework, manage audits, tax and payroll statutory compliance, implement scalable finance processes and systems, support budgeting/forecasting, and act as senior finance business partner while building a regional finance team.

Provide high-quality multi-channel support for French-speaking clients, resolve and escalate issues, conduct layer-1 trade investigations, support retention, report trends, collaborate across teams, and adhere to policies and regulatory standards while working rotating evening and weekend shifts.

Provide multi-channel client support for segmented traders, resolve escalations, perform layer-1 trade investigations, identify trends, collaborate with internal teams, and adhere to compliance and quality standards to support retention and service improvements.

Lead Axi's global Client Success function to transform servicing into a retention-focused, revenue-supporting operation. Deliver service targets, drive AI/RPA/self-service automation, own DevRev platform and KPIs, ensure regulatory compliance, reduce manual contacts, partner cross-functionally, and lead multi-country teams through change and performance management.

Own and deliver the CX automation roadmap end-to-end: gather requirements, write build-ready specs, coordinate builds and UAT, optimise CRM tooling (e.g., Salesforce/DevRev), monitor uptime and adoption, track ROI/deflection metrics, and govern operational readiness with named owners and runbooks.

Lead the design and development of scalable software solutions. Set architectural vision, mentor engineers, and guide best practices for robust systems.

As a Product Manager in Payments, you will oversee the product roadmap, integrate payment solutions, and ensure operational efficiency while collaborating across teams to enhance payment experiences.

The Performance Engineer will conduct performance testing, identify bottlenecks, optimize systems, monitor performance metrics, and collaborate cross-functionally.

As an Influencer Manager, you will develop and execute influencer marketing strategies, engage influencers, manage budgets, analyze campaign performance, and ensure brand compliance and communication with global stakeholders.

The Application Services Lead will manage a team to oversee the delivery and support of critical applications, ensuring reliability, performance, and scalability. Responsibilities include incident management, resource allocation, and collaboration with various teams to improve operational excellence and support business needs.

The Product Manager will drive the roadmap and enhance partner-facing products while collaborating with sales and technical teams to support business growth.

The Partner Key Account Manager is responsible for managing partner relationships, acquiring partners, ensuring compliance, and driving partner business growth through effective communication and planning.

The Application Services Lead oversees the delivery, support, and improvement of critical applications, managing a team to enhance operational efficiency and application reliability across global time zones.

The Senior KDB Developer designs and maintains KDB+/Q systems, optimizing performance, supporting production, and collaborating with stakeholders to build trading solutions.

Provide multi-channel client support for segmented traders and partners, resolve and escalate issues, perform layer-1 trade investigations, identify trends for product/IT improvements, adhere to compliance and quality standards, and work rotating day and weekend shifts to support retention and client outcomes.

The Client Relationship Manager supports Korean clients by managing account services, onboarding, and improving client engagement to enhance retention and reduce workload on KAMs.