Jobs at AxiCorp Financial Services Pty Ltd

Provide multi-channel client support for retail and partner traders, resolve issues, conduct layer-1 trade investigations, escalate complex matters, identify trends, collaborate with internal teams, and maintain compliance with policies and quality standards while supporting client retention and service improvement.

The Client Relationship Manager supports Korean clients by managing account services, onboarding, and improving client engagement to enhance retention and reduce workload on KAMs.

The Client Success Specialist delivers high-quality support to clients, ensures retention through insights, and collaborates with teams to resolve issues effectively.

Support clients through high-quality service, ensuring retention and satisfaction by addressing inquiries and resolving issues efficiently.

The Senior Backend Developer will design and maintain backend systems and APIs, collaborate with teams, and mentor junior engineers to optimize performance and scalability.

As a Client Success Specialist, you'll provide personalized support to clients, manage inquiries and complaints, perform trade investigations, and ensure compliance while striving to deliver a first-class trading experience.

The role involves managing client inquiries, back-office responsibilities, liaising with payment providers, and maintaining compliance while offering exceptional service to clients and partners.

The Technical Business Analyst gathers and documents data requirements, leads migration activities, and ensures compliance with data governance while producing reports and dashboards using Power BI.

The Site Reliability Engineer ensures technology infrastructure's availability, reliability, and operational excellence through monitoring, alerting, log management, and collaboration with technology teams.

The Application Services Lead oversees the delivery, support, and improvement of critical applications, managing a team to enhance operational efficiency and application reliability across global time zones.

The Technical Business Analyst will gather and document data requirements, lead data migration and validation, maintain data reporting, and support data governance initiatives, ultimately ensuring a centralized self-service data platform is established.

The Senior QA Automation Engineer will design and maintain automated test coverage for various applications, improve automation frameworks, and mentor other QA engineers. Responsibilities include integrating automated tests into CI/CD pipelines and partnering with team members to enhance quality and reliability.

As an Application Support Engineer at Axi, you will ensure application stability, manage incidents, and support deployments, collaborating with teams to improve system reliability.

As a DevOps Engineer at Axi, you'll design and support secure cloud solutions, promote automation, enhance CI/CD pipelines, and collaborate with teams.

The Cloud Engineer will manage cloud infrastructure in Azure, automate provisioning and scaling, and support networking and SaaS platforms, ensuring reliability and high availability.

The Application Services Lead will manage a team to oversee the delivery and support of critical applications, ensuring reliability, performance, and scalability. Responsibilities include incident management, resource allocation, and collaboration with various teams to improve operational excellence and support business needs.

As a Client Success Specialist, you will provide personalized support to clients, manage inquiries, and ensure compliance while collaborating with internal teams in a fast-paced environment.

Lead the design and development of scalable software solutions. Set architectural vision, mentor engineers, and guide best practices for robust systems.

The Senior KDB Developer designs and maintains KDB+/Q systems, optimizing performance, supporting production, and collaborating with stakeholders to build trading solutions.

The Cloud Engineer will support cloud infrastructure operations, collaborate with teams, and ensure system reliability and efficiency in Azure. Responsibilities include automation, security management, and cost optimization.