Jobs at Avoca

Own end-to-end B2B software implementations from kickoff through go-live. Gather requirements, translate them into technical configurations, optimize AI prompts and workflows, coordinate testing, troubleshoot integrations, train clients, support launches, and transition customers to post-launch teams. The role requires cross-functional collaboration with Sales, Customer Success, Product, and Engineering while managing multiple implementations and occasional client-site travel.

Own the full sales cycle for mid-market and enterprise home services customers, from discovery through close. Responsibilities include understanding customer workflows and revenue challenges, delivering tailored AI solution demos, managing pipeline and forecasts, closing complex high-value deals, partnering with Product, Engineering, and Customer Success, providing product feedback, and meeting revenue targets. This is an in-office role based in NYC.

Own the full enterprise sales cycle for Avoca’s largest home services accounts, from prospecting and discovery through closing. Build and manage an outbound pipeline, lead complex multi-stakeholder sales cycles, deliver tailored AI solution demonstrations, manage forecasts, and achieve revenue targets. Partner with Product, Engineering, and Customer Success on high-value deals while providing market feedback to improve product strategy and enterprise go-to-market execution.

Own the full enterprise sales cycle for Avoca’s largest home services accounts. Build pipeline, lead discovery, deliver AI-focused demos, navigate complex buying committees, manage forecasts, and close high-value deals. Partner with Product, Engineering, and Customer Success while providing market feedback and exceeding revenue targets.

Build and ship customer-facing backend services, APIs, AI-powered workflows, and integrations with CRM and scheduling platforms. Work across the product lifecycle with Product, Design, Customer Success, and senior engineers. Responsibilities include writing tests, monitoring production systems, participating in on-call and incident response, and solving loosely defined customer problems. The role requires fast, high-quality execution in a hybrid Bengaluru startup environment.

Build Avoca’s content function and strategy from the ground up, covering SEO, AI search visibility, customer stories, original research, demand-generation assets, and social content. Own research, interviewing, writing, editing, distribution, and measurement. Develop AI-enabled workflows while maintaining editorial quality, and track qualified traffic, conversions, opportunities, and influenced pipeline. Collaborate with Growth, Product Marketing, Brand, and Sales to make content a driver of awareness, trust, and revenue.

Generate qualified sales pipeline through high-volume, multichannel outbound prospecting across the home services industry. Identify and qualify leads, personalize messaging, conduct discovery, book meetings and demos for Account Executives, and ensure effective handoffs. Track activity and KPIs, attend industry events, collaborate with Sales, Marketing, and Product, and refine outreach strategies and playbooks based on market feedback.

Build and operate Avoca’s AI-powered outbound growth engine, including personalized email campaigns, sending infrastructure, deliverability, market mapping, data enrichment, buying-signal detection, integrations, automations, and internal GTM tools. Partner with Sales, SDRs, Growth, and RevOps to improve targeting, lead routing, productivity, and qualified pipeline. Evaluate whether to buy, build, or automate GTM technology while continuously launching and optimizing AI-driven workflows.

Build and scale Avoca’s paid social and paid search acquisition channels into qualified pipeline and revenue drivers. Own strategy, execution, budgets, creative testing, conversion, measurement, and optimization. Develop rapid experimentation across audiences, messaging, offers, and landing pages; use customer insights and performance data to improve campaigns. Partner with Sales, RevOps, and Product Marketing, while identifying and scaling additional growth channels through AI and automation.

Embed with customers to understand workflows, design and deploy tailored conversational AI solutions, and build supporting infrastructure, APIs, integrations, monitoring, and feedback loops. Translate business needs into technical architectures, identify reusable deployment patterns, influence the product roadmap, and operate autonomously in ambiguous environments while collaborating with technical and non-technical stakeholders.

As a Sales Development Representative, you'll engage and qualify prospective customers in home services, run outbound programs, and collaborate with AEs to convert leads into revenue.

Own full-cycle technical recruiting for engineering and product roles: source passive candidates, partner with hiring managers to define requirements and interview loops, manage screening and offers, build pipelines and scalable processes, track recruiting metrics, and represent Avoca's employer brand to close top technical talent in a fast-growing, in-office startup.

The Account Executive owns the full sales cycle to drive adoption of Avoca's AI-driven solution for home service clients, working closely with stakeholders to tailor pitches and close deals.

Own post-sales onboarding and end-to-end implementations for B2B clients: gather requirements, produce technical specs, configure prompts and integrations, manage projects, lead testing and go-live, train clients, and build repeatable playbooks while partnering with CS, Product, and Engineering.

Deploys and maintains AI voice-agent solutions in customer environments. Responsibilities include designing integrations, building APIs and monitoring infrastructure, diagnosing production issues across distributed systems and LLM workflows, optimizing performance, translating business needs into deployment plans, and documenting troubleshooting practices. The role also requires close customer collaboration and clear communication with technical and non-technical stakeholders.

Own customer support issues end to end by triaging tickets, debugging production systems, tracing configuration and data flows, and resolving platform issues involving classification, pricing, scheduling, and prompt behavior. Use internal tools and AI-assisted workflows, communicate clearly with customers, identify recurring failure patterns, and partner with Solutions Engineers and Engineering to improve the product.

Own and grow channel partnerships with HVAC manufacturers, OEMs, and distributors. Source, structure, and convert partner relationships into measurable partner-sourced pipeline and ARR. Collaborate with Sales, RevOps, and Marketing, represent Avoca at industry events, and build repeatable co-marketing and distribution motions.

Own and scale high-leverage growth channels and partnerships, design and run growth experiments, automate and productionize successful motions using AI, build relationships that drive measurable pipeline and revenue, and report on performance against targets.

The Business Operations Manager will strategize new vertical expansions, lead complex projects, and enhance operational effectiveness within Avoca's growing environment.

The Technical Account Manager will manage post-sales technical relationships, guide customers through onboarding and integrations, and drive their success using the AI platform.