Jobs at Avoca

Lead and grow a team of Technical Account Managers to retain and expand B2B SaaS customers. Own renewal forecasting, risk management, customer health metrics, escalation handling, and cross-functional alignment with Sales, Product, Engineering, Support, and Delivery. Hire, coach, and build scalable processes, playbooks, and knowledge resources while carrying a small book of accounts.

Own full-cycle technical recruiting for engineering and product roles: source passive candidates, partner with hiring managers to define requirements and interview loops, manage screening and offers, build pipelines and scalable processes, track recruiting metrics, and represent Avoca's employer brand to close top technical talent in a fast-growing, in-office startup.

The Account Executive owns the full sales cycle to drive adoption of Avoca's AI-driven solution for home service clients, working closely with stakeholders to tailor pitches and close deals.

Own post-sales onboarding and end-to-end implementations for B2B clients: gather requirements, produce technical specs, configure prompts and integrations, manage projects, lead testing and go-live, train clients, and build repeatable playbooks while partnering with CS, Product, and Engineering.

Build and run Avoca's customer marketing function: source and package customer stories, manage reference and advisory programs, run customer communications and conference presence, partner with Sales/CS/Brand to create case studies and video assets that drive enterprise deals and retention.

Account Managers at Avoca manage post-sale relationships with home service brands, focusing on retention and expansion while driving account value through strategic engagement.

Own and build Avoca's marketing website end-to-end: design pages in Figma, implement in code, maintain a Figma->code design system, ship launch and campaign microsites, optimize performance and conversion, implement analytics/A/B tests, and lead interaction/motion design integrating film and motion assets.

Own and scale high-leverage growth channels and partnerships, design and run growth experiments, automate and productionize successful motions using AI, build relationships that drive measurable pipeline and revenue, and report on performance against targets.

Lead all IT operations for a scaling startup: employee onboarding, device provisioning, SaaS administration, endpoint security, IAM, office network and AV build-out, vendor evaluation, inventory and lifecycle management, and IT process and ticketing improvements.

As a Sales Development Representative, you'll engage and qualify prospective customers in home services, run outbound programs, and collaborate with AEs to convert leads into revenue.

As a Staff Product Engineer, you'll lead complex technical initiatives, align product and engineering, mentor engineers, and improve systems within a fast-paced environment.

The Business Operations Manager will strategize new vertical expansions, lead complex projects, and enhance operational effectiveness within Avoca's growing environment.

The Senior Software Engineer will develop features end-to-end for an AI-driven platform, enhance customer experience through feedback, and ensure high code quality while collaborating across teams.

The Technical Account Manager will manage post-sales technical relationships, guide customers through onboarding and integrations, and drive their success using the AI platform.

Keep day-to-day office operations running: manage supplies, mail, meeting rooms, guest coordination, vendor deliveries and repairs, event setup, and support an upcoming office move. Act as a visible point of contact for employees, track inventory, escalate facilities issues, and take on ad hoc projects to improve office operations.

Own end-to-end payroll, benefits, equity, and compliance for U.S. and international employees and contractors. Administer Carta equity workflows, manage payroll and compensation changes across currencies and time zones, maintain multi-state and international compliance, reconcile with Finance, lead year-end filings, serve as primary payroll/equity contact, and build scalable controls and processes to support rapid headcount and geographic growth.

The Sales Development Representative will prospect and qualify leads, conduct outreach, schedule meetings, and collaborate with sales teams to drive revenue growth for Avoca's AI-powered services.

The Creative Producer will lead all video and audio production efforts, collaborating with various teams to create high-quality brand content, including customer stories, founder videos, animations, and podcasts, while managing production schedules and assets.

As PR & Communications Manager, you'll lead Avoca's PR, communications, and social media strategies, manage industry relationships, ghost-write for co-founders, and develop crisis communication plans.

Manage a pod of SDRs and a team lead, run day-to-day coaching and ramping, drive SQO volume and quality, run call reviews, build outbound sequences with Marketing, report pipeline metrics, and partner with AE leadership to tighten handoffs.