Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the RoleWe’re looking for a Senior Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
What You’ll DoOwn feature development from backend services to AI-powered user experiences.
Turn customer feedback into product improvements through rapid iteration and experimentation.
Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
Hold a high bar for code quality testing, monitoring, and reliability are second nature.
Prioritize ruthlessly and navigate changing requirements with autonomy.
4-6 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
Comprehensive medical, dental, and vision insurance
Company-sponsored 401(k) through Vestwell
Flexible PTO plus U.S. federal holidays
Daily in-office lunch through Parkday
Dinner covered when working late
Commuter benefits
Standing desks and workspace accommodations available on request
All core tools and software provided
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Skills Required
- 4-6 years of full-stack engineering experience
- Strong familiarity with AI, LLMs, or AI-assisted systems or willingness to learn
- Prior startup, hacker, or founder experience
Avoca Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avoca and has not been reviewed or approved by Avoca.
-
Healthcare Strength — Benefits information indicates comprehensive medical, dental, and vision coverage from day one, with additional protection such as disability and life insurance. These details point to strong healthcare support as part of the core package.
-
Equity Value & Accessibility — Company materials emphasize meaningful equity for all full‑time employees. This broad access positions ownership as a central component of total compensation.
-
Wellbeing & Lifestyle Benefits — Day‑to‑day perks include free daily lunch, dinner support after evenings in the office, late‑night rides home, commuter benefits, and top‑tier tools. These offerings enhance on‑site experience and practical wellbeing support.
Avoca Insights
What We Do
Avoca is defining the AI front office built for the $1T home services industry. We're trusted by 800+ operators across HVAC, plumbing, electrical, roofing, pest control, and more. 100 people and growing. Backed by top investors. We have a high-energy, in-office culture across our NYC headquarters and Santa Barbara office.
Gallery
