Jobs at Avista Senior Living

Provides front-desk reception and customer service for an assisted living and memory care community. Responsibilities include answering and directing calls, managing mail and visitor records, maintaining the lobby, processing work orders, documenting incidents, assisting residents and guests, and coordinating emergency responses. The role requires organization, multitasking, communication skills, basic computer proficiency, and a service-oriented approach.

Manages the assisted living community front desk by providing customer service, answering and directing calls, monitoring emergency alerts, processing mail, maintaining visitor and reservation records, completing work orders, documenting incidents, and supporting a clean, safe, organized environment for residents, guests, and staff.

Generate and manage leads, qualify prospective residents, conduct calls and community tours, and guide families through the move-in process. Develop strategic marketing plans with leadership, execute prospect-focused events, and achieve budgeted occupancy targets. Build trust with seniors and their families while coordinating follow-up and sales activities to increase community occupancy.

Coordinate end-to-end onboarding for new employees across multiple senior living communities and states. Responsibilities include preparing onboarding materials, coordinating Day 1 readiness, tracking training and credentials, monitoring IT account setup, managing transfers, maintaining records, reporting completion and compliance metrics, supporting managers and new hires, and improving onboarding processes and tools.

Generate and manage leads for an assisted living community, qualify prospective residents, conduct calls and tours, and guide families through the move-in process. Develop marketing strategies with leadership, execute prospect events, build trust with residents and families, and achieve budgeted occupancy targets.