Jobs at Averna

Lead HR strategy, organizational transformation, change management, talent development, compensation, HRIS implementation, and cultural integration across the Asia Pacific region. Partner with regional and global executives, align local practices with global priorities, support mergers and restructuring, develop succession plans, ensure compliance across India, China, Vietnam, and Japan, and present HR metrics to leadership.

Leads APAC HR strategy, organizational transformation, change management, HR integration, succession planning, leadership development, compensation, HR digitization, and workforce planning. Partners with regional and global executives across India, China, Vietnam, and Japan, ensuring alignment with global processes, local compliance, cultural needs, and business objectives. Oversees HR metrics, talent pipelines, executive communications, and collaboration with finance, IT, legal, and operations.

Manage multiple RFPs, RFIs, and RFQs from intake through approval, coordinating Sales, Finance, Engineering, Legal, Procurement, and customers. Prepare proposals, cost estimates, pricing data, contractual reviews, purchase-order validation, and regulatory compliance documentation. Lead commercial reviews, track approvals in Salesforce, support contract execution and project launches, and review colleagues’ proposals for accuracy and quality. The role requires strong organization, analytical ability, attention to detail, communication skills, and German and English fluency.

Develops and grows customer accounts in Japan and surrounding markets by selling custom automation, testing, and measurement solutions. Responsibilities include prospecting, account strategy, customer needs analysis, CRM and sales forecasting, opportunity management, proposal development, and collaboration with technical and internal teams. The role requires engineering knowledge, consultative capital-equipment sales experience, Japanese and English fluency, and travel of up to 50% domestically and internationally.

Manage UK and Ireland accounts by identifying new business opportunities, developing account strategies, forecasting pipelines in Salesforce, expanding customer relationships, and winning complex technical deals. Responsibilities include consultative solution selling, collaborating with pre-sales teams, negotiating contracts and pricing, representing the company at events, and supporting customers across engineering and technology industries. Travel may reach 60% of the time.

Provides on-site first-line technical support for customer test systems and equipment. Responsibilities include electrical and electronic fault diagnosis, wiring, crimping, soldering, schematic interpretation, calibration, instrumentation use, and basic mechanical repairs. The role escalates complex issues to engineering specialists, identifies reliability improvements and customer opportunities, and supports systems at other locations through occasional travel. Strong customer communication, independent judgment, and practical troubleshooting skills are essential.

Collaborate with product and engineering teams to investigate technical issues, validate fixes, and execute functional, integration, regression, and release testing. Provide end-to-end technical customer support by analyzing logs, databases, configurations, and APIs. Maintain test cases, quality processes, support documentation, and knowledge bases. Analyze recurring issues and customer feedback to recommend product and process improvements while monitoring quality and service metrics.

Designs system architectures and technical solutions for customer test and measurement requirements. Analyzes needs, develops concepts, supports sales strategies, prepares technical and commercial proposals, presents solutions, assesses technical risks, and collaborates with customers, suppliers, engineering teams, and project stakeholders. The role also contributes to technology decisions and ensures complete, high-quality documentation across multidisciplinary and international projects.

Develop and grow strategic accounts in India by selling custom test system integration, automation, and measurement solutions. Responsibilities include new business development, account planning, consultative technical sales, customer presentations, opportunity management, sales forecasting, Salesforce administration, and collaboration with marketing, operations, and pre-sales teams. The role requires frequent domestic and international travel and engagement with OEM and contract manufacturing customers.

Designs technical architectures and test and measurement solutions based on customer requirements. Supports sales by developing value propositions, technical and commercial proposals, presentations, and feasibility assessments. Collaborates with engineering, project, automation, electronics, software, mechanical, production, quality, procurement, and supplier teams. Participates in project planning, technical risk assessment, technology decisions, customer meetings, and solution documentation.

Manage multiple proposals, RFPs, RFIs, and RFQs from planning through approval, coordinating Sales, Finance, Engineering, Legal, Procurement, and customers. Prepare proposal documents, analyze costs, support pricing, review contractual terms and purchase orders, ensure government procurement compliance, track activities in Salesforce, lead commercial reviews, and support contract execution and project launch. The role also reviews colleagues’ proposals and assists Sales Managers with administrative requirements.

Owns customer support cases from diagnosis through resolution while strengthening product quality. Responsibilities include reproducing defects, identifying root causes, validating fixes, executing functional and regression testing, maintaining test cases, supporting test automation, diagnosing application and database issues, creating support documentation, tracking quality metrics, and translating customer feedback into product improvements. The role partners closely with product, engineering, and customers and requires fluency in English and French.