Jobs at Avantpage

Coordinate quality assurance across localization workflows for assigned accounts. Develop quality plans, manage reviews and escalations, lead root cause analyses and corrective actions, monitor provider performance, and maintain Power BI and Excel dashboards. Manage QA resources and rules in CAT/TMS platforms, especially Phrase, while identifying automation and AI opportunities. Collaborate with project managers, linguists, QA teams, DTP specialists, and clients to improve processes and quality outcomes.

Manage translation and localization projects from scoping and quoting through delivery, ensuring deadlines, quality, budgets, workflows, and client satisfaction. Serve as the primary client contact, coordinate international production teams and contractors, resolve issues, maintain project procedures, oversee financial data, and provide guidance to project coordinators. The role also requires client education, meeting participation, reporting support, and effective communication in a deadline-driven environment.

Develops and manages quality assurance processes for accessible communications and alternative-format deliverables. Reviews accessible PDFs, electronic text, large print, and vendor quality documentation; validates specialized outputs through vendor evidence and sign-off. Conducts accessibility testing, tracks defects and quality metrics, supports corrective actions, trains internal teams, participates in client discussions, and maintains compliance with accessibility standards and evolving best practices.

The Operations Innovation Strategist validates whether new products can be delivered within existing workflows, staffing, capacity, and SLAs. They lead process improvements, workflow mapping, automation, tooling, and impact measurement. The role also owns product-to-operations handoffs by creating playbooks, runbooks, training materials, ownership models, SLAs, and performance monitoring. This position collaborates across Innovation and delivery teams to ensure launches become scalable, repeatable operations.

Coordinate day-to-day logistics for translation projects: estimate pricing and timelines, monitor progress and budgets, prepare and review files, create purchase orders, maintain real-time spreadsheets, communicate with global vendors and project teams, and provide administrative support to ensure timely delivery.

Translate and edit healthcare insurance member communications from English into Arabic using CAT tools, ensuring cultural accuracy and clarity. Work Pacific (PST) hours, handle same-day delivery projects, and maintain high attention to detail for long-term freelance collaboration.

Perform final formatting and layout quality control on client documents: verify layout consistency, typography, adherence to style guides, and deliver 100% client-ready files, including same-day projects.

Translate and edit healthcare insurance member communications from English into Hmong, ensuring cultural appropriateness and accuracy using CAT tools, meeting PST availability and same-day delivery needs.

Translate written content from English into Modern Eastern Aramaic (Syriac/Assyrian). Use CAT tools (XTM preferred), meet tight deadlines including same-day delivery, work PST hours, and maintain high accuracy and attention to detail. Remote freelance role with long-term collaboration opportunities; ATA certification, XTRF experience, and healthcare expertise are advantages.

Translate and edit healthcare member communications from English into Khmer using CAT tools, ensuring clear, culturally appropriate language. Work PST hours, handle same-day deliveries, and follow quality standards for healthcare/insurance documents.

Coordinate day-to-day logistics for translation projects under a Project Manager: estimate pricing and timelines, monitor progress and budgets, prepare files, create purchase orders, maintain spreadsheets, write instructions, review deliveries, manage vendor relationships, and provide administrative support to ensure projects meet deadlines and quality expectations.

Translate and edit healthcare insurance member communications from English into Vietnamese using CAT tools (XTM preferred). Work remote on Pacific (PST) hours, handle same-day delivery projects, and apply healthcare translation experience with attention to cultural accuracy.