Jobs at Auto Club Group Insurance

Leadership Development Program participant will train to manage a Car Care Center, rotating through customer service, sales, operations, staffing, inventory, payroll, financial performance, and shop efficiency. Responsibilities include recruiting, scheduling, coaching, and evaluating employees; achieving sales and profitability goals; resolving customer concerns; partnering with regional leaders; and enforcing workplace safety and compliance standards. The role requires physical work in a loud, hot automotive shop environment and supports progression into operational leadership.

Leads claims process improvement initiatives by analyzing operational inefficiencies, documenting workflows, gathering requirements, managing projects, implementing technology solutions, supporting change management, and measuring outcomes. Partners with claims leaders and cross-functional teams to develop strategies, conduct cost-benefit analyses, prepare training, and deliver measurable operational improvements while maintaining regulatory compliance.

Handles low-complexity personal injury protection claims under close supervision. Reviews coverage, investigates losses, evaluates damages and financial values, determines applicable benefits and state laws, negotiates and approves settlements, identifies recovery opportunities, documents claim files, and closes claims. The role also communicates with insureds and claimants, refers complex matters to appropriate units, researches subrogation laws, and manages time-sensitive claim information using company systems.

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, policy benefits, damages, liability, state law, subrogation opportunities, and settlement values. Coordinates repairs, inspections, rentals, payments, and claim documentation while referring cases to specialized units when needed. May manage direct repair shop compliance, total losses, and simple litigation matters. The role requires strong communication, organization, decision-making, customer service, and negotiation skills, with occasional travel for inspections, meetings, or related activities.

Handle Michigan auto liability and physical damage claims: investigate, evaluate, negotiate, and resolve claims; prepare damage estimates; identify coverage and subrogation; document files in claim systems; coordinate with other units; and manage repair, rental, and settlement processes following company and legal guidelines.

Manage homeowners insurance claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing coverage and exclusions, reviewing damage estimates, evaluating financial values, negotiating settlements, approving payments, identifying subrogation and recovery opportunities, documenting claim files, and referring complex matters. The role requires applying insurance policies, state laws, construction knowledge, and claim-handling standards while delivering effective customer service. The position is remote, with occasional travel and potential inspections or repair-facility visits.

Participate in a leadership development program gaining hands-on experience running a Car Care Center. Responsibilities include managing financial performance, payroll, inventory, staffing, sales, shop efficiency, recruiting, coaching, scheduling, customer service, safety compliance, and employee performance. The role prepares candidates for future leadership positions through business rotations and collaboration with regional leadership.

The Claim Specialist handles complex claims, conducts investigations, evaluates damages, and communicates with policyholders and internal units, focusing on Michigan PIP claims.

Manage Michigan PIP claims end-to-end: investigate facts, perform coverage analysis, evaluate damages and limits, negotiate settlements, approve payments, refer to other units, document files, and handle MCCA and attorney-represented claims.

Sell Life, Health, and Annuity products by developing leads, preparing proposals, closing sales, and providing ongoing customer service. Maintain product knowledge, complete required documentation, meet production and persistency standards, collaborate with branch partners, and support underwriting and brokerage as needed.

Provide advanced defense litigation for high-exposure insurance cases from intake through trial and appeal. Perform legal analysis, discovery, motions, trials, client counseling, settlements, and mentor junior attorneys while coordinating with claims and co-counsel.

Sell life, health, and annuity products through outside branch-based sales. Develop leads, prepare proposals, close sales, maintain licenses and paperwork, collaborate with branch teams, support underwriting, meet production and persistency standards, and represent AAA at community events with some local travel.

The Claim Specialist will handle complex Michigan PIP claims, conduct investigations, evaluate claim value, and negotiate settlements while maintaining thorough documentation.

Defend insureds and the Company in intermediate-level civil litigation under moderate supervision. Manage discovery, motions, depositions, trial preparation, mediation, arbitration, settlement negotiations, and appeals while consulting specialists and supervisors as needed. Maintain client communications and apply cost/benefit analyses consistent with company guidelines.

Outside sales role selling Life, Health, Annuity, Membership, and Financial Services primarily from an AAA branch. Develop leads, prepare proposals, close sales, maintain licenses and appointments, assist underwriting, meet production and persistency targets, and collaborate with branch teams while occasionally traveling for community events.

Handle complex insurance defense litigation from intake through trial and appeals. Prepare pleadings, conduct discovery, try cases, negotiate settlements, advise claims personnel and insureds, mentor junior attorneys, and manage case assignments under a monthly cap. Hybrid role with occasional in-office attendance and travel.

The Claim Specialist handles complex PIP claims, conducts coverage analysis, validates claims, negotiates settlements, and documents findings while ensuring compliance with Michigan laws.

Supports claims operations through document routing, data entry, claim assignment, customer calls, phone-line triage, invoice processing, police report requests, file retrieval, and remote check printing and mailing. Maintains accurate claim records, updates systems, follows detailed procedures, and resolves questions from members and body shops regarding inspections and claims needs.

Reviews commercial insurance accounts, investigations, inspections, and rating characteristics to ensure compliance with underwriting guidelines. Processes renewals, endorsements, and policy adjustments within authority limits; validates premiums and calculates revenue impacts. Communicates policy changes and underwriting decisions to agents and producers, provides technical product information, maintains rating criteria, and collaborates with underwriters and supervisors on issues beyond assigned authority.

Participate in a leadership development program focused on operating and leading a Car Care Center. Responsibilities include managing financial performance, payroll, inventory, staffing, sales, shop efficiency, hiring, coaching, employee development, customer service, safety, compliance, and performance improvement. The role prepares participants for future leadership positions through hands-on operational experience and collaboration with area and regional leaders.