Teams at Auto Club Group Insurance

Manage complex Michigan personal injury protection claims from intake through resolution. Investigate coverage, damages, policy limits, exclusions, recovery potential, and applicable law; evaluate losses, negotiate settlements, approve payments, document claim files, and coordinate with attorneys, medical teams, guardians, and internal units. The role focuses on catastrophic injury, MCCA, and attorney-represented claims while maintaining compliance with claim-handling standards and state regulations.

Leads complex and high-value homeowners claims, overseeing investigations, evaluations, settlements, compliance, fraud programs, litigation, reserving, and reporting. Supervises, coaches, and develops claims personnel; monitors workloads, quality, customer service, vendor activity, budgets, and regulatory adherence. Serves as a liaison among policyholders, adjusters, legal counsel, experts, and business partners while improving claim outcomes and controlling costs.

Manages complex Michigan personal injury protection claims from initial review through resolution. Responsibilities include coverage analysis, investigation, damage evaluation, legal and policy interpretation, settlement negotiation, payment approval, subrogation review, documentation, and claim closure. The role handles catastrophic injuries, MCCA matters, and attorney-represented claims while coordinating with insureds, attorneys, medical teams, and case managers.