Jobs at Atlanta Systems Pvt. Ltd.

Sources and screens candidates, posts jobs across recruitment channels, builds talent pipelines, supports onboarding, and partners with hiring managers to meet recruiting needs. Maintains candidate communications, confidentiality, and organized recruitment processes while assisting the HR team with current and future hiring.

Generate new business through calls, emails, networking, and other channels; manage leads through conversion; conduct follow-ups; build client relationships; prepare quotations and proposals; meet sales targets; maintain sales records; coordinate order processing; monitor competitors; and attend client meetings and field visits.

Develops and optimizes SQL queries, stored procedures, functions, views, and triggers. Manages database structures, security, performance, backups, recovery, and availability. Supports ETL, data migration, integration, reporting, and business intelligence activities. Troubleshoots database issues, collaborates with technical and business stakeholders, maintains documentation, and supports deployments and production operations.

Manage Amazon FBA and FBM operations, website orders, inventory, warehouse coordination, courier logistics, returns, and shipment issues. Track fulfillment, delivery, inventory, and courier KPIs; prepare operational reports; maintain accurate stock records; and develop process improvements and SOPs. Coordinate with sales, marketing, customer support, warehouse teams, and logistics partners to ensure timely order fulfillment and delivery.

Provide 24x7 helpdesk support via phone, email, and ticketing; log and resolve incidents per SLA; escalate complex issues; assist users with software/hardware/login problems; coordinate with internal teams and produce support reports while maintaining high customer satisfaction.

Conduct primary and secondary market research, design and execute surveys, collect and analyze qualitative and quantitative data, prepare reports and presentations, and provide data-driven insights to support Sales, Marketing, and Business Development. Maintain market intelligence databases and engage with clients/customers via telephone for feedback and validation.

Provide customer support by processing and tracking website orders, maintaining customer/order databases, resolving queries, coordinating with Amazon Fulfillment and internal teams, and generating reports in Excel.

Build and maintain responsive websites and web applications, handling frontend and backend development, API and third-party integrations, database work (MySQL/MongoDB), performance optimization, debugging, and collaborating on UI/UX improvements.

Manage and monitor IT infrastructure and data communication systems, lead technical teams, implement e-Governance solutions, ensure network security and data integrity, coordinate stakeholders and vendors, troubleshoot issues, and deliver projects on time with required documentation and compliance.

Drive growth in GPS tracking and IoT device markets by identifying opportunities, building client and partner relationships, leading a business development team, delivering product presentations, negotiating contracts, collaborating on go-to-market strategies, and representing the company at industry events.