Teams at Atlanta Systems Pvt. Ltd.

Develop and maintain backend features using PHP and Laravel, build reusable modules and REST APIs, integrate front-end components, design database schemas, ensure security and scalability, and resolve performance and architectural issues.

Provide 24x7 helpdesk support via phone, email, and ticketing; log and resolve incidents per SLA; escalate complex issues; assist users with software/hardware/login problems; coordinate with internal teams and produce support reports while maintaining high customer satisfaction.

Manage and monitor IT infrastructure and data communication systems, lead technical teams, implement e-Governance solutions, ensure network security and data integrity, coordinate stakeholders and vendors, troubleshoot issues, and deliver projects on time with required documentation and compliance.