Teams at Atlanta Systems Pvt. Ltd.

Identify and generate new business, manage leads from first contact to conversion, build client relationships, prepare proposals/quotations, meet sales targets, maintain sales records, coordinate with internal teams, monitor market trends, and attend client meetings as needed.

Conduct primary and secondary market research, design and execute surveys, collect and analyze qualitative and quantitative data, prepare reports and presentations, and provide data-driven insights to support Sales, Marketing, and Business Development. Maintain market intelligence databases and engage with clients/customers via telephone for feedback and validation.

Provide 24x7 helpdesk support via phone, email, and ticketing; log and resolve incidents per SLA; escalate complex issues; assist users with software/hardware/login problems; coordinate with internal teams and produce support reports while maintaining high customer satisfaction.