This job is responsible to responsible for the input, setup, analyzation, communication, resolution and/or maintenance of client, customer or agency information for one or more of Assurant’s products/services.
Responsibilities:
- Work to achieve objectives and deliver results with a short-term, operational focus and limited impact on others.
- Management and monitoring of claim settlement
- Management of the network of Service Centers
- Invoicing process Service Centers
- Planning and coordination
- Improvement opportunities
- Implementation of new actions validated with the supervisor
- Keeping information updated in the supplier platform for customer and service centers
- Report and operation indicators
Requirements:
- Degree completed in business administration, engineering, and similar fields.
- 1-2 years of experience in a related role.
- Knowledge of after-sales service (factory and extended)
- Intermediate proficiency in Excel
- Knowledge of the regulations of insurance companies
- Databases management.
Top Skills
What We Do
Assurant is more than a place to work. It’s a place where your work matters.
Our employees are the heart and soul of our company. Our work environment fosters teamwork and collaboration. We provide ways to make meaningful contributions, learn and develop professionally. We encourage creativity and innovation. The more our employees succeed, the better we are able to serve our customers.
Assurant is the company that protects and secures the places people live and the things they buy. We’re a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin America, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning.
Our Uncompromising Values
Our values guide the way we support our customers and work with one another.
Common Sense - We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.
Common Decency - We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.
Uncommon Thinking - We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.
Uncommon Results - We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.
Our Purpose
Assurant helps our clients protect and support the major purchases people make. Things like their homes, cars, appliances and phones. But we understand what matters most. It’s not the things we protect. It’s the millions of people we serve.
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