Jobs at Assort Health

Leads and scales the Forward Deployed Engineering organization from a small team to 10+ engineers. Owns technical delivery for strategic healthcare customers, including AI agent deployments, custom EHR integrations, and workflow implementations. Establishes repeatable deployment practices, tooling, and processes; partners with product and engineering teams to convert field insights into platform improvements; and remains hands-on with technical discovery, production debugging, and solution design.

Build and scale full-stack healthcare products with a backend emphasis, including user interfaces, APIs, data models, background jobs, and third-party integrations. Collaborate with Product, Design, Operations, customers, founders, and healthcare professionals to solve complex patient workflows. Own systems from MVP through maturity, make practical technical tradeoffs, ship reliable software quickly, and ensure compliance with HIPAA and security standards.

Lead Assort Health’s infrastructure and platform engineering team. Own GCP infrastructure, Kubernetes, observability, CI/CD, developer tooling, data infrastructure, reliability, and cross-cutting systems. Hire and coach engineers, set technical direction, lead architecture reviews, support incident response, and partner with product teams to improve developer velocity, reliability, performance, cost, and operational excellence.

Build and own post-sales enablement systems for Implementation, Customer Success, and Support teams. Responsibilities include onboarding and certification, implementation and customer-management playbooks, health-system readiness, recurring training, knowledge architecture, coaching, cross-functional feedback loops, and measurement tied to productivity, customer satisfaction, churn, and retention. The role requires scaling enablement at a fast-growing SaaS company while using LLMs and automation to create assets and reporting.

Own the operating rhythm of the AI Professional Services organization, including dashboards, account health metrics, weekly business reviews, automation, tooling, enablement, recruiting operations, and cross-functional coordination. The role supports executive decision-making, improves implementation efficiency, maintains agent quality, tracks portfolio risks, and ensures teams have reliable processes, reporting, and information flow across strategic, enterprise, and mid-market accounts.

Own and scale company-wide IT infrastructure, including identity and access management, Okta, endpoint lifecycle management, onboarding and offboarding, SaaS administration, automation, office networking, and device security. Provide real-time troubleshooting across macOS and Windows while partnering with Security on compliance and scalable IT processes in a fast-growing, onsite environment.

Own end-to-end product design for AI-native healthcare experiences across operators, clinics, and patients. Drive design system maintenance, ship high-quality UI/UX tied to commercial metrics, partner with Product and Engineering, prototype and vibe-code, and scale interactions that improve ARR, retention, and expansion.

As an Engineering Manager, you'll balance hands-on coding, team leadership, and collaboration with Ops to improve AssortOS product delivery and patient experience.

As a Senior Customer Marketing Manager, you'll develop customer marketing strategies, build a reference program, manage a customer advisory board, and ensure customer stories are integrated in marketing efforts, using AI for efficiency.

The Account Executive will manage the full sales cycle, develop sales strategies, deliver product demos, and contribute to sales culture and efficiency.

Own end-to-end technical deployments of production AI agents for healthcare systems. Build integrations across phone systems, EHRs, scheduling platforms, and patient engagement tools; design custom workflows; debug complex production issues; optimize agent performance; and develop implementation tooling. Collaborate with product engineering and sales to shape platform capabilities, scope technical requirements, and deliver successful customer launches.

Own and scale Assort Health’s business value function by developing executive-grade ROI models, business cases, value methodologies, calculators, and realized-value analyses for health systems and provider groups. Present analyses to executives, support strategic deals and renewals, train go-to-market teams, and partner across Sales, Customer Success, Product, Marketing, and Finance. Build the value playbook from scratch and eventually hire and lead the function.

As a Forward Deployed Engineer, you'll manage AI agent implementations, build integrations, and optimize deployments for healthcare clients, ensuring successful launches and efficient workflows.

The role focuses on building a customer pipeline, achieving revenue targets, and engaging prospects using AI sales tools, with opportunities for rapid promotion.

Lead and build an outbound Business Development Manager (BDM) function targeting health systems and IDNs. Hire, coach, and manage BDMs; define playbook and outreach strategy; partner with sales and marketing; own pipeline targets, CRM hygiene in Salesforce, and reporting. Translate market signals into effective outreach and improve conversion through data-driven coaching.

Serve as senior technical advisor on complex MidMarket and Enterprise healthcare engagements. Lead technical discovery and demos, partner with Sales to close deals, guide cross-functional initiatives, mentor SEs, and provide product feedback to drive platform adoption and integrations with healthcare systems.

Lead full sales cycle for named strategic healthcare provider accounts, running long-cycle, multi-stakeholder enterprise deals. Manage RFPs, security and legal reviews, deliver executive demos and ROI business cases, build multi-year account strategies, coordinate solutions engineering and implementation, and codify strategic selling motions to expand deployments.

Lead and define Assort's visual identity and design system across brand, web, product, campaigns, and events. Conceptualize and execute creative work end-to-end, collaborate with cross-functional teams, art direct creative partners, and build scalable, AI-enabled design systems to ensure cohesive, high-quality brand expression across all touchpoints.

Lead end-to-end architecture and delivery of scalable, HIPAA-compliant software powering AI agents, voice systems, and data integrations. Own multi-person projects, mentor engineers, drive cross-team initiatives, set technical direction, and develop production-grade systems while balancing rapid iteration with long-term maintainability.

Build and scale production-grade software and generative AI voice/transcription systems for healthcare. Work with founders and engineering teams to design, develop, and deploy HIPAA-compliant solutions, engage clinicians for product fit, and iterate rapidly in a startup environment.