Jobs at Associated Packaging, Inc.

Supports branch customer-account activities, including customer and supplier setup, accounts receivable collections, customer portals, tax documentation, compliance requests, freight accounts, and billing discrepancy resolution. Monitors KPIs, coordinates with sales, accounting, customer service, suppliers, and branches, and contributes to continuous improvement initiatives. The role requires ERP proficiency, strong organization, communication, problem-solving, and attention to detail in office and warehouse environments.

Manage and grow customer accounts through relationship-based B2B sales. Responsibilities include developing new business, maintaining customer relationships, attending trade shows, resolving complaints, analyzing sales and market information, setting pricing and discounts, and coordinating customer requirements with management and operations.

Supports corporate leadership and daily office operations through calendar and meeting coordination, document and presentation preparation, travel and expense coordination, office supply and vendor management, onboarding logistics, records maintenance, shared-space upkeep, and special projects. Requires strong organization, discretion, communication, prioritization, and proficiency with Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook, SharePoint, and OneDrive.

Supports assigned branches by troubleshooting operational, transaction, ERP, inventory, and fulfillment issues; training branch teams on SOPs and system workflows; conducting process reviews and audits; monitoring KPIs; protecting data integrity; coordinating cross-functional resolutions; and driving continuous improvement. The role serves as an escalation point and subject matter expert while connecting corporate processes and initiatives to branch execution.

The Account Manager develops customer relationships, grows territory sales, acquires new business, participates in trade shows, monitors market conditions and customer preferences, resolves complaints, determines pricing and discounts, and evaluates sales profitability. The role requires consultative B2B selling, independent work, customer service, sales strategy development, and Microsoft Office 365 proficiency in an office/manufacturing environment.