Jobs at Associated Asset Management (AAM)

Oversee assigned HOA on-site communities and supervise Community Managers and staff. Build relationships with association boards, ensure compliance with governing documents and regulations, support hiring and employee development, review financial and operational processes, attend meetings, resolve escalated homeowner concerns, and maintain service quality across assigned communities. The role requires strong leadership, communication, organization, financial administration, personnel management, and HOA or community management experience.

Provides administrative and customer service support to Community Managers and homeowners. Responsibilities include handling correspondence and calls, preparing violation letters and board meeting materials, tracking architectural submittals, coordinating vendors and bids, creating community brochures, maintaining spreadsheets, organizing information, and supporting reception duties while meeting deadlines.

Ensures community architectural guidelines, CC&Rs, and governing documents are followed. Supports the Community Manager, educates homeowners and stakeholders, investigates complaints and non-compliance, prepares notices and documentation, tracks compliance records in databases, reviews submittals, and conducts property inspections. The role requires strong organization, communication, customer service, administrative, and document-interpretation skills, along with a valid driver’s license for routine community inspections.

Assists the Community Manager in overseeing HOA communities by supporting homeowners and board members, maintaining association records, coordinating vendors, reviewing financials and bids, managing compliance and architectural submissions, supporting inspections, preparing disclosures and community materials, and attending meetings. The role requires strong organization, communication, customer service, problem-solving, multitasking, and reliable transportation for travel to assigned communities.

Manages homeowner ownership transfers by processing deeds, escrow checks, invoices, payment coupons, account setups, ledger adjustments, reimbursements, and title-company research. Provides customer service to homeowners and title companies, coordinates with managers and legal teams, tracks deadlines, and maintains accurate records in accounting databases. Requires strong organization, communication, multitasking, data-entry, and attention-to-detail skills in a fast-paced office environment.

Coordinates marketing projects, proposals, communications, events, sponsorships, branded merchandise, surveys, and recurring programs from planning through completion. Establishes schedules, manages contributors and vendors, tracks budgets and deadlines, reviews materials for brand accuracy, supports digital publishing and CRM records, and resolves execution issues. The role also coordinates event logistics, invoice reconciliation, communications distribution, and workflow improvements while maintaining confidentiality and supporting company engagement initiatives.

Provides reception and administrative support for an active adult community by greeting residents, guests, and vendors; answering and directing calls; monitoring deliveries and facility activity; assisting with events; testing pool water; and maintaining a welcoming, safe environment. The role requires strong communication, organization, customer service, computer skills, and flexibility for on-call scheduling and physical event setup duties.

Manage HOA community operations for Lakewood Community, including governing-document compliance, homeowner and vendor relations, contracts, budgets, invoices, financial reports, communications, events, and board meetings. The role also includes supervising employees, coordinating vendors, resolving issues, enforcing policies, and inspecting community common areas. Strong organization, communication, customer service, conflict-resolution, and HOA management experience are required.

Manages daily operations of an onsite HOA community, including governing-document compliance, resident relations, architectural reviews, meetings, budgets, financial administration, vendors, facilities, staff, events, clubs, and volunteer programs. The role works closely with the Board of Directors, enforces community standards, coordinates contractors and insurance requirements, supports residents, and hosts orientations and community activities. Evening and weekend work may be required.

Provides administrative and customer service support to Community Managers and homeowners. Responsibilities include preparing compliance and violation notices, tracking architectural submittals, maintaining records, coordinating board meetings, communicating with vendors, investigating compliance issues, conducting community inspections, and educating homeowners on HOA guidelines and procedures.

Manages the operations of a 55+ community association in partnership with the Board of Directors. Responsibilities include resident relations, legal and regulatory compliance, architectural reviews, meetings, budgets, financial reporting, collections, vendor contracts, staff supervision, incident response, and resident orientation. The role requires strong communication, leadership, organization, conflict resolution, and community engagement skills, along with occasional driving throughout the community.

Welcomes residents, guests, vendors, and callers; provides reception and administrative support; monitors recreation facilities; enforces community rules; supervises and engages children in the Kids Zone; supports events; submits maintenance work orders; and maintains cleanliness, safety, and smooth daily operations.

Manages designated HOA communities by supporting homeowners and boards, interpreting governing documents, coordinating vendors, preparing budgets and financial reports, managing contracts and invoices, facilitating meetings, organizing events, and overseeing compliance and community operations. The role also includes employee supervision, customer service, conflict resolution, communications, property inspections, and occasional evening or weekend responsibilities.

Provides administrative and customer service support to Community Managers in an HOA management environment. Responsibilities include responding to homeowners, preparing violation letters and correspondence, maintaining spreadsheets and architectural submission tracking, coordinating Board of Directors meetings, preparing meeting materials, supporting vendor bid collection, designing community materials, and assisting with reception coverage.

Manages the community front entrance and reception desk, greets homeowners and visitors, answers and routes calls, monitors deliveries, supports events and clubs, maintains tidy amenities, assists with refreshments, and performs opening and closing duties. The role provides administrative and customer service support in a fast-paced residential community, including occasional light cleanup, amenity tours, and lifting or arranging furniture.

Provides front desk and receptionist support for a residential HOA community. Responsibilities include answering and routing calls, greeting residents, homeowners, vendors, and visitors, managing the reception area, monitoring deliveries, supporting administrative staff, assisting with events, and completing related office tasks. The role requires strong customer service, communication, organization, multitasking, computer proficiency, and collaboration skills in a fast-paced office environment.

The Human Resources Manager oversees daily HR operations for approximately 150 employees, including recruitment, onboarding, benefits, leave administration, employee relations, compensation, performance management, policy development, compliance, training, and HR records. The role advises leaders and employees, manages vendor and counsel relationships, supports employment matters, and partners with organizational leadership on HR initiatives.

Welcomes homeowners, visitors, vendors, and callers; manages reception and front entrance operations; directs inquiries; monitors deliveries; supports administrative projects and community events; sanitizes high-touch areas; and performs light grounds cleanup. The role requires strong customer service, communication, organization, multitasking, computer skills, and paid professional experience in reception, administrative support, or office-based customer service.

Greets and checks in residents and guests, answers phones, provides administrative support, processes registrations and reservations, activates membership cards, manages guest passes, monitors facility safety and conditions, maintains front desk areas, responds to emergencies according to procedures, and resolves customer service issues.

Provides front-desk reception and administrative support for a residential community. Greets residents, homeowners, guests, vendors, and visitors; answers and routes calls; monitors pickups and deliveries; maintains the reception area; supports staff and community management; assists with event setup and breakdown; and helps ensure a welcoming, organized, and safe environment.