Jobs at Associated Asset Management (AAM)

The Human Resources Manager oversees daily HR operations for approximately 150 employees, including recruitment, onboarding, benefits, leave administration, employee relations, compensation, performance management, policy development, compliance, training, and HR records. The role advises leaders and employees, manages vendor and counsel relationships, supports employment matters, and partners with organizational leadership on HR initiatives.

Welcomes homeowners, visitors, vendors, and callers; manages reception and front entrance operations; directs inquiries; monitors deliveries; supports administrative projects and community events; sanitizes high-touch areas; and performs light grounds cleanup. The role requires strong customer service, communication, organization, multitasking, computer skills, and paid professional experience in reception, administrative support, or office-based customer service.

Manages an active-adult HOA community, supporting the board, homeowners, staff, vendors, budgets, contracts, compliance, architectural controls, meetings, and community events. Oversees resident communications, inspections, collections, financial reporting, staff coordination, incident resolution, new resident orientation, and sponsorship partnerships. Requires strong customer service, conflict resolution, public speaking, organization, vendor and contract administration, personnel management, and knowledge of governing documents.

Manages daily operations for a master-planned HOA community, partnering with the board, residents, staff, and vendors. Responsibilities include enforcing governing documents, overseeing architectural review and community inspections, facilitating meetings, managing budgets and financial reporting, administering contracts, supervising staff and pool monitors, handling compliance issues, and supporting resident relations and community amenities.

Provides receptionist and administrative support for an HOA clubhouse by greeting residents, guests, vendors, and visitors; answering and routing calls; monitoring deliveries and facility activity; assisting with inquiries and events; and supporting the community manager and administrative team. The role requires strong customer service, communication, organization, multitasking, computer, and teamwork skills in a fast-paced office and community environment.

Provides front-desk and receptionist support for a residential HOA community. Responsibilities include answering and routing calls, greeting residents, visitors, and vendors, managing the reception area, monitoring deliveries, registering residents for events, assisting with event setup, supporting administrative staff, and cleaning work areas. The role requires strong customer service, organization, communication, multitasking, and proficiency with Microsoft Office and database systems.

Provides administrative and customer service support to a community manager, homeowners, HOA board members, and staff. Responsibilities include conducting community compliance inspections, researching and tracking violations, preparing notices, processing Architectural Review Committee applications, maintaining resident files, monitoring databases, attending committee and board meetings, and educating residents and committee members on governing documents and design guidelines.

Manages designated HOA communities by supporting homeowners and boards, interpreting governing documents, coordinating vendors, preparing budgets and financial reports, managing contracts and invoices, facilitating meetings, organizing events, and overseeing compliance and community operations. The role also includes employee supervision, customer service, conflict resolution, communications, property inspections, and occasional evening or weekend responsibilities.

Provides administrative and customer service support to a Community Manager, homeowners, HOA board members, and onsite staff. Responsibilities include calendar management, correspondence, meeting coordination, records maintenance, database updates, community inspection assistance, vendor coordination, invoice coding, accounts payable and receivable support, and problem resolution. The role also assists with event setup and requires occasional driving throughout the community.

Greets and checks in residents and guests, answers phones, provides administrative support, processes registrations and reservations, activates membership cards, manages guest passes, monitors facility safety and conditions, maintains front desk areas, responds to emergencies according to procedures, and resolves customer service issues.

Serve as the on-site receptionist for an amenity-rich residential community: greet visitors, answer and route calls, monitor deliveries, support administrative tasks and events, and provide high-quality customer service while assisting the on-site manager.

Manage a portfolio of HOA communities by supporting boards, homeowners, vendors, and service providers. Responsibilities include enforcing governing documents, coordinating contracts and vendors, preparing budgets and financial reports, approving invoices, communicating policies, organizing meetings and events, resolving issues, and ensuring compliance. The role requires strong customer service, organization, conflict-resolution, contract administration, meeting facilitation, and vendor-management skills, along with a valid driver’s license.

Provides front-desk reception and administrative support for a residential community. Greets residents, homeowners, guests, vendors, and visitors; answers and routes calls; monitors pickups and deliveries; maintains the reception area; supports staff and community management; assists with event setup and breakdown; and helps ensure a welcoming, organized, and safe environment.

Plans, coordinates, markets, and evaluates resident events, recreation, wellness, education, travel, and social programs for an active adult community. Builds volunteer, club, and community partnerships; supports staff and facilitators; manages resident engagement and retention initiatives; monitors budgets; oversees fitness facility standards; attends meetings; and provides exceptional customer service. The role requires event setup, public speaking, relationship building, problem-solving, and occasional evening, weekend, and holiday work.

Assist community and area managers with day-to-day HOA operations: administrative support, compliance with CC&Rs, vendor and board communications, meeting minutes, inspections, financial and disclosure support, budget drafting, and cover for managers as needed.

Supports Community Managers in serving homeowners and managing HOA operations. Responsibilities include interpreting CC&Rs, handling compliance notices, conducting community inspections, processing architectural applications, maintaining records and calendars, preparing disclosure packages, taking meeting minutes, tracking compliance in VMS, and assisting with bids and homeowner orientations. The role requires strong administrative, organizational, communication, customer service, computer, and problem-resolution skills, plus a valid driver’s license.

Manage day-to-day operations of a large homeowners association, partnering with the Board of Directors to maintain property values and community standards. Responsibilities include enforcing governing documents, handling resident communications and conflict resolution, managing architectural reviews, budgets, financials, vendors, contracts, inspections, meetings, reports, pool access, and compliance activities. The role also supervises staff and contractors, prepares newsletters and board materials, and performs onsite community tours and inspections.

Manage a portfolio of homeowner associations by enforcing governing documents, providing vendor and budget oversight, preparing reports and communications, facilitating board meetings, and delivering high-quality resident support.

Support Developer Services for HOA community start-ups by managing documentation, SharePoint and VMS updates, spreadsheets, DocuSign transactions, meeting notes, audits, Board and ARC paperwork, vendor bids, and administrative start-up tasks to ensure timely community onboarding and compliance.

Manage residential associations by enforcing governing documents, interacting with homeowners and vendors, preparing budgets and financial reports, soliciting contracts, organizing meetings/events, supervising staff, and delivering high-quality customer service while ensuring legal and contract compliance.