Jobs at Aquiva Labs

Own strategy, roadmap, and lifecycle for Hapi's connectivity product line. Source and manage integration partnerships, define connectivity architecture and developer experience, partner with engineering to build scalable integrations, establish operating processes and KPIs, and grow the connectivity business and team. Represent Hapi externally to partners and industry forums.

Own technical pre-sales for complex hospitality integrations: lead discovery, design solution architectures, build demos/POCs, produce ROI/business cases, respond to RFPs, and scope pre-sales effort to enable smooth handoffs to implementation.

Lead implementation, configuration, and optimization of Salesforce Sales Cloud and related products (CPQ, Certinia PSA, Marketing Cloud, Data Cloud). Apply DevOps/CI-CD practices, oversee change management, drive user adoption and training, integrate systems, and use AI-driven tools to improve revenue forecasting and RevOps processes.

Design and develop complex Salesforce applications (PDO/AppExchange and custom solutions), apply AI-first development and agentic tools, ensure code quality with tests, collaborate with product owners and customers, provide consultative guidance, and support on-site client engagements as needed.

Lead product lifecycle for client-facing Salesforce projects: define vision, prioritize backlog, translate customer needs into features, collaborate with development and QA, run acceptance testing and demos, and measure outcomes to prevent scope creep and drive ROI.

Senior Salesforce Engineer responsible for designing and developing Salesforce applications (PDO and bespoke), applying an AI-first approach with agentic tools, ensuring code quality via unit tests and high coverage, collaborating with product owners and stakeholders, engaging directly with clients, providing consultative technical guidance, and supporting travel/on-site work as needed.

Provide first-line technical support for a Hospitality B2B SaaS platform via phone, email, and chat. Triage and resolve tickets, analyze error logs, investigate root causes, escalate complex issues, maintain documentation, and contribute to customer-facing knowledge base. Collaborate with internal teams to resolve technical problems and ensure timely, empathetic customer communication.