Teams at Aquiva Labs

Own strategy, roadmap, and lifecycle for Hapi's connectivity product line. Source and manage integration partnerships, define connectivity architecture and developer experience, partner with engineering to build scalable integrations, establish operating processes and KPIs, and grow the connectivity business and team. Represent Hapi externally to partners and industry forums.

Own technical pre-sales for complex hospitality integrations: lead discovery, design solution architectures, build demos/POCs, produce ROI/business cases, respond to RFPs, and scope pre-sales effort to enable smooth handoffs to implementation.

Lead implementation, configuration, and optimization of Salesforce Sales Cloud and related products (CPQ, Certinia PSA, Marketing Cloud, Data Cloud). Apply DevOps/CI-CD practices, oversee change management, drive user adoption and training, integrate systems, and use AI-driven tools to improve revenue forecasting and RevOps processes.