Jobs at Amartha

Lead development and optimization of credit risk policies, monitor and analyze loan portfolio performance, collaborate with data and operations teams to balance growth and asset quality, propose risk mitigations, support credit forecasting and provisioning, and present actionable insights to senior management.

Perform market and competitor research, build financial models and trackers, analyze P&L and performance drivers, create executive-ready slides and visualizations, and support senior leadership with ad hoc strategic analyses.

The Sales Performance Analyst enhances field acquisition performance through skill gap analysis, training framework design, incentive schemes, SOP development, and quality assurance, ensuring sustainable growth and effective execution.

Lead growth marketing strategies to drive user acquisition and engagement for digital products, overseeing campaign execution and collaboration across teams, using data-driven insights for performance improvements.

The Senior IT GRC and Data Privacy Analyst will develop and maintain GRC frameworks, ensure data privacy compliance, assess vendor practices, manage IAM systems, and stay updated on regulatory requirements.

The Fraud Risk Analyst will establish fraud detection frameworks, conduct fraud analytics, develop policies for digital products, collaborate on fraud detection algorithms, and improve fraud monitoring processes.

Oversee engineering teams, manage software development projects, ensure system performance, hire engineers, and implement innovative technologies for scalable solutions.

Lead fraud risk analytics initiatives by establishing frameworks, developing detection algorithms, and collaborating across teams to mitigate digital lending risks.

Leads high-volume, end-to-end recruitment for field employees across South Sumatera. Builds talent pipelines through job portals, referrals, job fairs, and community outreach; partners with branch leaders to meet hiring targets; manages onboarding and employee administration; ensures labor-regulation compliance; supports People and Culture initiatives; handles employee relations; and reports recruitment progress to stakeholders.

Manage financial records and month-/year-end closings for lending entities, perform reconciliations, support ECL/impairment and audit processes, prepare financial reports, and improve accounting controls and automation.

Manage customer support inquiries and escalations across multiple channels. Resolve complaints, troubleshoot issues, process transactions, provide product information, support first-layer agents, conduct proactive outreach, and analyze customer feedback to improve service quality and customer experience.

Design, build, and operate high-performance Go backend services for underwriting, credit scoring, and loan decisioning. Integrate models, rule engines, and third-party data; ensure scalable, auditable, low-latency decision pipelines; improve reliability and observability; collaborate with ML, risk, product, and data teams; lead technical design, mentoring, and incident response.

Design, productionize, and monitor ML models for credit scoring, underwriting, fraud detection, collections, and portfolio risk. Build features, address imbalance and drift, deploy and maintain pipelines, measure business impact, document models, and collaborate with engineering, risk, and product teams. Explore practical LLM and agentic-AI use cases.

Lead and develop procurement strategy and team; oversee end-to-end sourcing, tendering, contracting, negotiation, supplier management, governance, cost-savings, risk controls, and cross-functional stakeholder engagement to ensure timely, compliant, and cost-effective procurement.

The Sr. Performance Lead develops performance marketing strategies, oversees campaigns in SEM and social ads, and optimizes email marketing and analytics for improving ROAS and conversion rates.

Lead the development and implementation of the Operational Risk Management framework, ensuring compliance with regulations and managing risk across the organization.

The Taskforce role at Amartha involves supporting micro-businesses through operations management, fund disbursement, and driving recovery processes. Responsibilities include conducting surveys, managing portfolios, and proposing strategic initiatives.

The Taskforce role involves managing operations and recovery processes for micro-businesses, ensuring fund disbursement, handling collections, and proposing business initiatives.

Lead product strategy and execution for AI-powered customer support, agent copilots, self-service, and workflow automation. Prioritize and deliver scalable AI solutions to improve customer satisfaction, resolution speed, field productivity and operational efficiency across cross-functional teams.

As a Senior Product Manager, you will define product vision, collaborate with cross-functional teams, drive product development, and mentor junior members.