Doctors are overworked, burnt out, and are quitting in masses.
At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.
Our first product is an AI scribe that automates medical documentation.
Since May of 2023, we have:
Acquired 20,000 paying and loving clinicians
Generated 70,000 patient notes daily and over 1 million monthly
Made thousands of clinicians happier
With the backing of the best VC in the world, we are rapidly expanding our product offering. Patient-facing assistant, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians and millions of patients.
We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who take care of our health. Expect intense, clinician-focused, and interesting co-workers who want to win.
We are looking for entrepreneurs—fast, ambitious, and smart individuals who want to take care of the people who take care of our health.
With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.
ABOUT THE ROLE:
We are looking for our founding Sales Operations champion to join the Freed team and build our Sales Ops function from the ground up. As the sole Sales Ops hire, you'll play a critical role in aligning our Sales, Marketing, and Customer Success teams to drive operational efficiency and revenue growth. You'll work across departments to optimize processes, implement and manage our tech stack, and provide key insights to support data-driven decisions.
We are looking for someone who thrives in a high-growth SaaS environment, has strong analytical skills, loves solving operational challenges, and enjoys collaborating across teams. If you have a passion for systems, processes, and analytics and want to make a significant impact in a scaling company, we’d love to hear from you.
HOW YOU'LL HAVE IMPACT:
Build and Optimize Core Sales Processes: Design and implement scalable processes to improve lead generation, pipeline management, customer onboarding, churn, and revenue reporting.
Data Integrity: You will be responsible for maintaining the integrity of revenue-related data across all systems. This includes ensuring accurate data entry, regular audits, and implementing controls that uphold the reliability of dashboards, forecasts, and pipeline metrics.
Align Go-To-Market Teams: Collaborate closely with marketing, sales, and customer success to ensure seamless handoffs, data consistency, and process efficiency across the entire customer journey.
Own the Revenue Tech Stack: Evaluate, select, implement, and integrate HubSpot CRM adjacent Apps and Systems to improve efficiencies and insights across teams.
Drive Data-Driven Decision Making: Develop and maintain dashboards to track key SaaS metrics (MRR, ARR, LTV, CAC, NRR) and provide insights to inform strategic decisions.
WHAT YOU'LL BRING:
Experience in Sales Operations: 5-8 years in a Sales Operations or related role in a high-growth SaaS business.
Proficiency with CRM and Analytics Tools: HubSpot Admin expertise is huge plus; architect or developer experience, as well as certifications, are a plus. You should be comfortable building advanced workflows and integrations including lead management and routing. Our Business Systems include HubSpot CRM & Marketing Hub Enterprise, Instantly, Customer.io, & HubSpot Sequences. Google Apps, Notion, Slack, Make.com, BigQuery & more.
Data-Driven Mindset: Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
Process Design & Optimization: Rapidly creating, implementing, and optimizing mission-critical processes across go-to-market teams to drive immediate impact.
Cross-Functional Collaboration: Experience working with sales, marketing, customer success, and finance teams to drive outcomes.
NICE TO HAVES:
Experience scaling Sales Operations from Series A in a SaaS company.
Familiarity with SQL or advanced Excel skills for data analysis.
BENEFITS:
Competitive salary and equity in a high-growth company
Opportunity to make an immediate impact
Medical, dental, and vision provided for US-based employees
Unlimited PTO
Company-sponsored annual retreats
Commuter stipend for our San Francisco based employees
401(k) plan to support your long-term financial goals
Compensation Range: $180K - $220K
#BI-Remote
Top Skills
What the Team is Saying
What We Do
At Freed, we’re on a mission to give clinicians their time back - because healthcare professionals should be caring for patients, not drowning in paperwork.
Every year, doctors and clinicians spend thousands of hours documenting care. That’s time lost to late nights, burnout, and administrative overload. Freed is changing that. We’ve built a powerful, AI-driven medical scribe that listens in on clinician-patient conversations and automatically generates detailed, structured SOAP notes: fast, accurate, and fully customizable. No more typing through lunch breaks or finishing charts after hours.
Freed is smart, secure, and actually helpful. It learns each clinician’s style and adapts accordingly. With features like Smart Visit Prep, Magic Edit, and Instant Patient Instructions, Freed is designed to fit seamlessly into a clinician’s day and give them back what they value most: time, focus, and peace of mind.
We launched in 2023, and in just over a year, 20,000+ clinicians across more than 650 healthcare organizations have already joined the Freed movement. Why? Because it works. Clinicians report saving 2+ hours per day, finishing charts on time, and finally reclaiming their evenings.
Our team is a unique blend of engineers, doctors, builders, and doers. We’re obsessed with the product, relentless about feedback, and deeply aligned around one clear purpose: making healthcare better by helping clinicians thrive.
Backed by world-class investors and moving fast, we’re just getting started. If you’re excited about AI, healthcare, and building tools that make a real difference in people’s lives, you’ll love it here.
Come help us build the future of care. 💙
Why Work With Us
We build Freed to solve a real, urgent problem: physician burnout from documentation overload. Our AI scribe saves doctors hours daily, improving care and work-life balance. Join Freed to work on meaningful tech with real impact, in a fast-growing, mission-driven team.
Gallery
Freed Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Catch us in our sunny SF HQ Monday to Wednesday, where collaboration sparks, coffee flows, and big ideas take flight.
