Jobs at Altorfer Inc

Serves as the factory focal point for product problems, troubleshooting guidance, warranty and goodwill claims, service letters, software administration, and technical support. Assists technicians with electrical and mechanical troubleshooting, service procedures, parts and vendor identification, and sample reviews. Creates procedural documentation for new products and processes while filtering and distributing product support information to internal and external customers.

Sells maintenance, repair, service agreements, warranties, parts promotions, and monitoring solutions for electric power generation equipment. Develops customer relationships, conducts frequent territory visits, prospects for opportunities, presents solutions, updates CRM records, supports account maintenance, and assists with credit issues. Collaborates with machine sales, rental, parts, service, and inside sales teams to improve customer satisfaction and sales performance.

Outside sales role focused on growing parts and service revenue for heavy equipment customers. Responsibilities include scheduling customer visits, selling cost-saving solutions, managing territory opportunities, providing equipment and component guidance, conducting machine inspections, analyzing oil samples, preparing quotes, resolving customer issues, and maintaining CRM records. The position requires extensive driving to customer jobsites, strong heavy-equipment and mechanic knowledge, and at least five years of successful construction-industry outside sales experience.

Manages complex power-generation projects from quotation and order receipt through manufacturing, testing, shipment, and closeout. Coordinates customers, sales, engineering, procurement, suppliers, manufacturing, and logistics while maintaining schedules, budgets, documentation, and quality requirements. Reviews specifications and drawings, develops BOMs and purchase orders, manages change orders and risks, resolves material and delivery issues, and supports mission-critical data center, healthcare, and industrial applications.

Sell new and used Fendt RoGator, TerraGator, and Caterpillar equipment to agricultural and retail fertilizer customers across Western Illinois. Responsibilities include developing existing and new accounts, preparing sales presentations and forecasts, evaluating trade-ins, negotiating financially, demonstrating equipment, and training customers. The role requires extensive territory travel, customer-site visits, occasional trade shows and training, a clean driving record, and residence or relocation within the assigned territory.

Designs, develops, validates, and supports generator set packaging projects from initial design through production. Responsibilities include creating drawings and submittals, reviewing specifications, designing custom components, troubleshooting shop issues, supporting field service and sales, assisting with quotes, and addressing customer application requirements. The role collaborates with production, operations, supply chain, quality, and customers to deliver compliant systems on schedule.

Own and evolve Altorfer’s enterprise data platform using Microsoft Fabric and related Microsoft technologies. Design and support Lakehouses, Warehouses, pipelines, integrations, and Medallion Architecture layers. Build ETL/ELT solutions connecting Dynamics 365, Dataverse, Power Platform, and other systems. Establish data governance, quality, lineage, security, monitoring, and performance standards. Troubleshoot production issues and support downstream analytics, AI, automation, Copilot, and reporting initiatives while partnering with technical and business stakeholders.

Leads the Power Systems Division’s service, parts, and product support operations, including strategy, team leadership, P&L performance, budgeting, customer experience, workforce development, safety, and continuous improvement. Oversees managers across multiple locations and product lines, drives profitability and operational efficiency, manages key customer and manufacturer relationships, and develops technician recruiting, training, apprenticeship, and succession programs. The role requires extensive travel between company locations, customer sites, and Caterpillar facilities.

Manages the enterprise strategy portfolio by maintaining divisional goals, action plans, progress tracking, risk monitoring, and leadership reporting. Coordinates cross-functional contributors and OEM partners, prioritizes improvement initiatives, and supports change management. Oversees customer satisfaction feedback programs, converts insights into measurable initiatives, and uses analytics to assess impact. The role requires influencing without direct authority, understanding dealership financials, and traveling approximately 20% to company locations and customer sites.

Leads aftermarket sales and product support strategy for power systems customers across an assigned territory. Manages sales teams, strategic accounts, customer relationships, pricing, budgets, forecasts, and business development. Partners with service, technical, and parts teams to promote maintenance agreements, repairs, upgrades, and lifecycle support solutions. Coaches employees, supports recruiting and development, reviews service proposals and estimates, and drives revenue, profitability, customer satisfaction, and operational improvement.

Generates Cat Compact equipment sales growth through outbound prospecting, customer acquisition, lead management, walk-in development, and opportunity conversion. Builds relationships with contractors and equipment users, maintains sales pipelines, follows up on leads and quotes, identifies competitive opportunities, and supports marketing events and demonstrations. Collaborates with sales, rental, service, parts, finance, and branch teams to deliver equipment solutions, attachments, technology, and financing opportunities.

Paid two-year internship combining classroom study at Illinois Central College with rotational shop training in Caterpillar dealer service technology. Interns learn hydraulics, engine fuel systems, electrical systems, diagnostic testing, and undercarriage/final drives. The role requires physical work in a warehouse/shop environment, including lifting 75–100 pounds, climbing on equipment, and wearing safety gear. Compensation is $18.50 per hour, with tuition, tool insurance, safety equipment reimbursement, PTO, and 401(k) benefits.

Sells maintenance, repair, parts, service agreements, warranties, and monitoring solutions for electric power generation equipment. Manages an assigned territory, conducts at least 12 customer visits weekly, prospects for new opportunities, maintains customer and equipment records in CRM, and collaborates with sales and service teams. The role requires frequent local travel, strong communication and organization, independent work, and a valid driver’s license.

Provides Tier 1 and Tier 2 support for desktops, mobile devices, peripherals, applications, Windows, networks, authentication, and Microsoft 365. Manages Windows endpoints through Microsoft Intune and Autopilot, supports identity and security controls, documents incidents, and uses PowerShell and automation to improve service delivery. The role also contributes to device lifecycle management, root-cause analysis, knowledge documentation, IT projects, and process improvements. Lead-level duties may include mentoring support staff and handling escalations.

Repairs heavy machinery components, including transmissions, torque converters, hydraulic pumps, valves, cylinders, and motors. Performs testing, disassembly, assembly, inspection, diagnosis, measurement, and reassembly while following torque specifications and safety procedures. Maintains service records, communicates troubleshooting findings, supports dyno operations, and keeps the shop clean. Requires independent work, technical reporting, physical lifting, and flexibility for overtime or weekend work.

Technical Sales Engineer responsible for marketing Caterpillar power systems, developing clean energy and utility business, designing customized electrical and mechanical power solutions, generating leads, building consulting engineer relationships, supporting sales quotas, monitoring competitors, and maintaining customer opportunities in a CRM. The role requires engineering expertise or extensive design experience, proficiency with business and design software, a valid driver’s license, and a clean driving record.

Outside sales representative responsible for selling new and used agricultural equipment across an assigned Iowa territory. Duties include developing existing and new customer accounts, preparing quotes and presentations, evaluating trade-ins, negotiating financing, demonstrating equipment, and educating customers. The role requires strong agricultural machinery knowledge, travel to customer jobsites, attendance at trade shows and training, and willingness to reside or relocate within the territory.

Paid two-year service technology internship combining classroom instruction at Illinois Central College with rotating hands-on training at Caterpillar dealer branches. Participants learn hydraulics, engine fuel systems, electrical systems, diagnostic testing, and undercarriage/final drives while pursuing an Associate in Applied Sciences. The role involves warehouse and shop work, equipment climbing, walking, bending, and lifting 75–100 pounds. Applicants need a high school diploma or equivalent, valid driver’s license, basic computer skills, and strong academic performance.

Leads enterprise safety, operational risk, environmental compliance, loss prevention, insurance, claims, and regulatory programs across 38 locations. Oversees safety strategy, incident response, audits, training, emergency preparedness, driver and contractor safety, risk-reduction investments, and executive reporting. Manages the safety team and partners with operational leaders to improve safety performance, reduce claims costs, close corrective actions, and strengthen compliance with OSHA, DOT, EPA, MSHA, and state requirements.