Jobs at Alto-Shaam, Inc

The HR Generalist splits responsibilities between talent acquisition and employee relations. Duties include managing recruitment from sourcing through onboarding, partnering with managers on hiring strategies, conducting interviews, attending job fairs, and ensuring employment-law compliance. The role also supports employee and manager concerns, performance management, policy interpretation, engagement, retention, talent development, and organizational effectiveness. The position requires strong communication, organization, confidentiality, relationship-building, and the ability to manage multiple HR priorities.

Supports senior product managers across product life cycles, including roadmaps, customer feedback, competitive analysis, product specifications, sales training, and pricing operations. Maintains Oracle pricing data, analyzes competitive pricing and margin leakage, contributes to pricing strategy, and identifies automation opportunities. Uses approved AI tools for research, summarization, documentation, and workflow improvement.

Supports quality assurance for commercial foodservice equipment by managing purchased-part quality, supplier corrective actions, PPAP, incoming inspection requirements, and supplier quality metrics. Analyzes quality data, addresses manufacturing-impacting issues, collaborates with sourcing and engineering teams, maintains quality system compliance, and serves as a lead internal auditor for ISO 9001 certification.

Leads Voice of Customer initiatives, strategic account projects, RFPs, customizations, and customer rollouts. Serves as the customer advocate while coordinating Sales, Operations, Supply Chain, Product Management, Engineering, and IT. Manages account support, translates feedback into prioritized improvements, measures business value, resolves conflicts, and scales successful solutions across the organization.

Owns daily treasury operations, including cash positioning, bank reconciliations, wire and ACH payments, cash application, AP disbursements, debt administration, forecasting, and treasury controls. Supports month-end close, audits, banking relationships, budgeting, and process automation while partnering with the CFO, Controller, Accounting, FP&A, and Credit & Collections teams.

Supports quality assurance for foodservice equipment manufacturing by investigating production and supplier quality issues, identifying root causes, leading corrective actions, analyzing quality data, performing visual and dimensional inspections, using PFMEA, establishing acceptance criteria, conducting layered process audits, and supporting internal audits and the quality management system.

Coordinates inside sales operations, including quotes, order entry, product questions, lead times, and dealer support. Manages ecommerce product content, audits digital listings, tracks corrections, and compiles channel performance reports. Reviews reseller pricing for policy compliance, maintains documentation, and escalates issues. Supports sales programs, CRM data quality, trade show lead routing, meeting coordination, and follow-up tracking. Uses spreadsheets, process discipline, and automation to improve monitoring and reporting.