Jobs at Altenar

Leads Altenar’s global Customer Success function, owning retention, renewals, customer satisfaction, account expansion, governance, and strategic relationships. Builds high-performing teams, establishes scalable customer processes and KPIs, partners with Account Management and cross-functional leaders, supports strategic accounts, and negotiates major agreements and expansions. Requires deep B2B iGaming and sportsbook expertise, strong executive stakeholder management, and a proven commercial track record.

Provide direct end-user IT support for Malta-based and international employees, troubleshoot Windows, macOS, hardware, networking, identity, telephony, and video conferencing issues, and document work in the ticketing system. Support IT security incidents, cloud services, office infrastructure, vendor coordination, procurement, compliance documentation, and global IT projects while maintaining company data and assets.

Manage and improve the organization’s Salesforce platform, including configuration, user access, data integrity, automation, reports, dashboards, integrations, upgrades, and security. Provide end-user support, troubleshooting, training, and documentation while collaborating with cross-functional teams, vendors, consultants, and developers. Ensure Salesforce best practices, compliance, and process optimization across the organization.

Act as an extension of Product Owners to gather, analyze, and translate business needs into delivery-ready requirements, user stories, and acceptance criteria. Facilitate stakeholder workshops, map As-Is/To-Be processes, identify dependencies, risks, and compliance/security constraints, and support features from discovery through release. Leverage AI tools to streamline documentation, backlog analysis, meeting summarization, and risk identification.

Lead global sales for a B2B sportsbook provider as a player-manager: close high-value deals, build and coach a global enterprise sales team, set and track KPIs with execs, align sales operations across functions, manage CRM and pipeline, negotiate complex contracts, represent the company at events, and travel frequently.

Provides direct technical support for Windows, macOS, and UNIX systems, peripherals, networking devices, audio/video equipment, and office technology. Responsibilities include troubleshooting, system setup, software upgrades, ticket documentation, employee onboarding and offboarding, asset and inventory management, IT procurement, employee training, and issue escalation. The role also supports process improvements and protects company data and physical assets.

The Senior DevOps Build/CI Engineer enhances the software development toolchain and collaborates with teams to ensure efficient code management and deployment while coaching team members and implementing improvements.

Design, implement, and maintain PostgreSQL databases for high-load environments. Optimize queries and indexing, monitor and troubleshoot using Prometheus/Zabbix, manage backups/security/recovery, deploy clusters with Ansible/Terraform, build CI/CD, collaborate with developers, and document solutions.

Design, implement, and maintain PostgreSQL databases for high-load systems. Optimize queries and performance, manage security, backups and recovery, and monitor using Prometheus/Zabbix. Collaborate with developers and IT teams, deploy clusters with Ansible/Terraform, build CI/CD pipelines, and document solutions.

Design, implement, tune, and maintain PostgreSQL databases for high-load systems. Monitor and troubleshoot using Prometheus/Zabbix, manage backups, security, and HA setups, collaborate with developers, deploy clusters with Ansible/Terraform, build CI/CD, and document solutions.

Design, implement, and maintain PostgreSQL databases; optimize queries and tuning; monitor and troubleshoot with Prometheus/Zabbix; manage backups, security, and HA clusters using Ansible/Patroni/Terraform; collaborate with developers; build CI/CD and maintain documentation.

Develop and maintain REST API services and micro-services in Go, participate in architectural discussions, review code, and maintain documentation.

The role involves monitoring and optimizing MongoDB database performance, collaborating with teams on data models, and ensuring observability using various tools.