Jobs at Alertus Technologies

Manage relationships with major corporate customers to drive satisfaction, retention, renewals, product adoption, training, and account expansion. Proactively engage customers, coordinate internal teams, gather product feedback, support feature development, and cultivate new business opportunities. The role requires substantial customer-site travel, strong communication and organizational skills, CRM experience, project ownership, and client training capabilities.

Lead international regional sales by developing strategic sales plans, expanding markets, acquiring new customers, managing key accounts, and supporting channel partners. The role requires quota attainment, prospecting, demand generation, technology sales, and relationship management with distributors, resellers, and end users. English and Spanish fluency, Salesforce experience, approximately 50% travel, and residence within driving distance of Baltimore headquarters are required.

Own the whole-product UX experience, scalable design system, and digital brand identity across web and mobile. Translate product requirements into wireframes and high-fidelity designs, conduct research and usability testing, ensure WCAG 2.1 AA accessibility, and collaborate with engineering and product teams. The role also involves prototyping with AI tools, maintaining component libraries, and occasionally traveling.

Rotate across software, hardware, QA, support, field services, product management, and sales engineering in an 18-36 month program. Contribute to design, coding, testing, installations, troubleshooting, documentation, and pre-sales demos while receiving mentorship and transitioning assignments every 8-12 months. Targeted to recent graduates or early-career professionals.

The Manager will lead a small engineering team, participate in product development, oversee designs, and ensure quality while providing technical support.

The Senior Product Manager leads product strategy for cloud-based notification solutions, overseeing the product lifecycle, defining roadmaps, and aligning goals with company targets. They conduct market analysis, manage product backlogs, and collaborate with cross-functional teams to enhance product offerings.

The Sr. Sales Development Representative will drive lead generation, mentor team members, book meetings, and promote Alertus solutions, assisting in new customer acquisition.

The Regional Account Manager for Education will drive sales in the education sector, managing the entire sales cycle from prospecting to customer deployment, and building relationships with key stakeholders.

Lead the development of backend systems for emergency alert technology, manage hardware integrations, and mentor a team in a microservices environment.

The Sales Executive will drive sales growth by qualifying leads, conducting demos, and building relationships with clients, mainly in the commercial sector.

The Hardware Engineer will design, prototype, and document electronic components, work with QA, and support sales with technical assistance, focusing on life safety solutions.

Drive lead generation and new customer acquisition by outbound prospecting (phone/email), communicating Alertus value, scheduling demos, qualifying opportunities, collaborating with regional sales, and mentoring SDR peers.

The Director of New Markets & Industry Relations will lead market expansion strategies, manage industry relationships, and drive growth initiatives.