Jobs at Alertus Technologies

The Regional Account Manager for Education will drive sales in the education sector, managing the entire sales cycle from prospecting to customer deployment, and building relationships with key stakeholders.

The Lead Backend Engineer will design resilient high-throughput notification systems, manage distributed architecture, ensure performance and reliability, and lead the engineering team through mentorship and code reviews.

Lead the development of backend systems for emergency alert technology, manage hardware integrations, and mentor a team in a microservices environment.

The Product Specialist develops product knowledge, supports technical publications and training, conducts market research, and collaborates with teams to enhance customer solutions.

The Sales Executive will drive sales growth by qualifying leads, conducting demos, and building relationships with clients, mainly in the commercial sector.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Implementations Manager drives product implementation and customer satisfaction, builds relationships, analyzes customer usage, and manages internal tasks.

The Hardware Engineer will design, prototype, and document electronic components, work with QA, and support sales with technical assistance, focusing on life safety solutions.

The Implementations Operations Specialist ensures a smooth transition between Sales and Implementation, managing customer orders and maintaining communication with stakeholders.

Drive lead generation and new customer acquisition by outbound prospecting (phone/email), communicating Alertus value, scheduling demos, qualifying opportunities, collaborating with regional sales, and mentoring SDR peers.

Execute hardware and firmware test plans, document and track defects, perform functional and performance testing, troubleshoot hardware/software issues, analyze failures, and collaborate with engineering to resolve defects.

The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.

The Director of New Markets & Industry Relations will lead market expansion strategies, manage industry relationships, and drive growth initiatives.

Execute manual (70%) and automated (30%) functional, UX, and performance testing for software and mobile (Flutter) products. Create and run test plans/cases, document and reproduce bugs, track issues, collaborate cross-functionally, and help implement automated test frameworks as directed.

The Director of Account Management oversees customer engagement strategies, manages personnel performance, drives revenue targets, and fosters long-term customer relationships, while leading an Account Management team.

The Sales Operations Specialist supports the Sales team by optimizing processes, managing enablement tools, forecasting sales opportunities, and generating reports to enhance sales performance.

Rotate across software, hardware, QA, support, field services, product management, and sales engineering in an 18-36 month program. Contribute to design, coding, testing, installations, troubleshooting, documentation, and pre-sales demos while receiving mentorship and transitioning assignments every 8-12 months. Targeted to recent graduates or early-career professionals.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

The Senior Product Manager leads product strategy for cloud-based notification solutions, overseeing the product lifecycle, defining roadmaps, and aligning goals with company targets. They conduct market analysis, manage product backlogs, and collaborate with cross-functional teams to enhance product offerings.

The Sr. Sales Development Representative will drive lead generation, mentor team members, book meetings, and promote Alertus solutions, assisting in new customer acquisition.