Search the 15 jobs at Alertus Technologies

The Manager, Client Services at Alertus is responsible for managing day-to-day operations, recruitment, training, and customer management to ensure exceptional service and support. They oversee training operations, track training goals, manage client experience initiatives, and foster relationships with internal and external stakeholders.

Seeking a Manager, QA & Compliance to oversee product certifications and regulatory compliance. Responsibilities include monitoring changes in regulations, managing audits, driving continuous improvement, and mitigating quality and compliance risks. Required skills include knowledge of industry standards, customer data analysis, and Salesforce CRM.

The person in this role will work directly with Alertus’ Implementation Ops Manager and Client Services Operation Specialist. They will act as a liaison between the Sales and Implementation departments to ensure smooth transitions and exceptional customer experience.

Develop web/mobile applications and services using Node.js, maintain and innovate SaaS applications, work on cross-departmental projects and meet deadlines in a fast-paced environment.

The Sales Development Representative (SDR) will be responsible for lead generation, delivering the company's value proposition, and acquiring new customers.

The Hardware Engineer will be responsible for developing and improving innovative life safety solutions. They will work on developing new embedded electronics and enhancing legacy ones. The ideal candidate is a detail-oriented team player with experience in digital and analog design, schematic capture, mixed voltage systems, serial protocols, and embedded firmware development.

The Technical Support Analyst will troubleshoot Alertus hardware and software solutions and provide exceptional customer service. They will collaborate with the Product Development team to identify and resolve software and hardware faults. The ideal candidate is a technical problem-solver with a strong customer service mindset.

We are looking for a hungry sales contributor to play a critical role in the growth of Alertus in the commercial market. The Sales Executive will work on the front lines of the company increasing product awareness and providing life-saving solutions to commercial organizations.

Recruiter position

The Pre-Sales Engineer will play a critical role in driving the company's rapid growth by providing technical expertise in the Alertus solution and third-party integrations. This autonomous position requires prioritizing multiple objectives in a fast-paced environment. The ideal candidate will have a strong technical background, excellent communication skills, and experience in a customer-facing sales role.

The Implementation Manager will play a critical role in driving the company's rapid growth. They will be responsible for driving product implementation, customer satisfaction, and customer growth across various markets.

The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO and Executive Team and managing the organization’s office operations.

The Regional Sales Manager - Channels will be responsible for managing and growing Alertus' Channel Partner business in the assigned territory. They will oversee existing Channel Partners, onboard new partners, and drive performance to achieve revenue and activity goals. The ideal candidate should have excellent communication skills, experience in prospecting for new business, and the ability to thrive under pressure. This is a mid-level position requiring at least 2 years of channel sales experience.

The Global Account Manager will oversee the relationship with a key distributor partner, driving growth, maintaining relationships, ensuring customer satisfaction, and expanding the customer base across all regions. Travel to Baltimore HQ is required. Responsibilities include managing accounts, new business development, and supporting channel partners. Required skills include communication, negotiation, presentation, and ability to manage multiple priorities. Bachelor's degree and 5+ years of sales/account management experience required.

Looking for a driven Business Development Lead to identify and cultivate new partnerships for mass notification solutions. Responsibilities include creating partnerships, scheduling demonstrations, prospecting, and promoting solutions. Must have energy, exceptional communication skills, and 1-2 years of business development experience.