The Manager, Hardware Engineering leads a small team, designs innovative hardware solutions, and oversees product development processes for life safety technologies.

The Product Specialist develops product knowledge, supports technical publications and training, conducts market research, and collaborates with teams to enhance customer solutions.

The Sales Executive will drive sales growth by qualifying leads, conducting demos, and building relationships with clients, mainly in the commercial sector.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Implementations Manager drives product implementation and customer satisfaction, builds relationships, analyzes customer usage, and manages internal tasks.

The Operations Manager leads operational functions in manufacturing and project management, ensuring efficiency, quality standards, and effective project implementation.

The SDR Manager will develop and scale the SDR team by mentoring, providing training, generating leads, and ensuring alignment with sales strategies.

The Hardware Engineer will design, prototype, and document electronic components, work with QA, and support sales with technical assistance, focusing on life safety solutions.

Lead QA and compliance initiatives, ensuring regulatory adherence, managing audits, and driving continuous improvement for product quality and compliance.

Execute manual (70%) and automated (30%) functional, UX, and performance testing for software and mobile (Flutter) products. Create and run test plans/cases, document and reproduce bugs, track issues, collaborate cross-functionally, and help implement automated test frameworks as directed.

Execute hardware and firmware test plans, document and track defects, perform functional and performance testing, troubleshoot hardware/software issues, analyze failures, and collaborate with engineering to resolve defects.

Drive lead generation and new customer acquisition by outbound prospecting (phone/email), communicating Alertus value, scheduling demos, qualifying opportunities, collaborating with regional sales, and mentoring SDR peers.

Rotate across software, hardware, QA, support, field services, product management, and sales engineering in an 18-36 month program. Contribute to design, coding, testing, installations, troubleshooting, documentation, and pre-sales demos while receiving mentorship and transitioning assignments every 8-12 months. Targeted to recent graduates or early-career professionals.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

Lead a team of developers to design and manage SaaS products, ensuring alignment with user needs and business goals, while employing Agile methodologies.