Jobs at Alcumus

Monitor, investigate, and respond to cybersecurity threats across infrastructure, cloud services, endpoints, identities, and applications. Conduct threat hunting, vulnerability management, incident response, forensic investigations, and security configuration reviews. Administer Microsoft security platforms, develop detection logic and automation, support compliance and third-party risk reviews, coordinate disaster recovery testing, and advise stakeholders on security practices.

Manages inbound sales enquiries from new and existing customers. The role gathers client business-process information, recommends suitable certification approaches, determines audit durations using internal systems and industry guidelines, manages the sales pipeline, and prepares proposals. Success requires telephone-based sales experience, strong communication and relationship-building skills, CRM confidence, sound decision-making, and attention to detail. Certification, TIC industry, B2B, and tender experience are desirable.

Leads the compliance framework and management system for an accredited certification body. Responsibilities include internal audits, accreditation readiness, corrective actions, competence governance, impartiality controls, investigations, regulatory change management, compliance reporting, risk escalation, and continuous improvement. The role advises senior stakeholders, manages compliance priorities and direct reports, supports UKAS engagement, and develops organizational compliance capability.

Maintains and improves the compliance framework for a UKAS-accredited certification body. Responsibilities include internal audits, accreditation assessments, corrective actions, competence management, certification scheme governance, impartiality reviews, complaints and appeals investigations, compliance reporting, and stakeholder training. The role requires interpreting ISO and accreditation standards, identifying risks, evaluating evidence, and ensuring compliance actions are effectively completed.

Lead product discovery and customer requirements gathering for the Worker domain. Define product strategy, roadmap priorities, backlog items, user stories, and requirements documentation. Collaborate with customers, Engineering, UX/UI, Sales, and Client Success teams; participate in Scrum ceremonies, quarterly planning, technical-debt prioritization, and user acceptance testing. Translate customer and business needs into product direction while supporting stakeholders with clear product documentation.

Manage a portfolio of clients from onboarding through renewal, building relationships, conducting client reviews, addressing issues, supporting retention, and identifying upsell and growth opportunities. Maintain accurate CRM records, monitor engagement, and collaborate with internal teams to deliver strong customer outcomes. The role requires confident communication, organization, influencing skills, and experience in customer success or key account management. Hybrid work requires three office days per week.

Own relationships with assigned global customers, guiding onboarding, adoption, business reviews, issue resolution, renewals, and expansion opportunities. Monitor customer health and product usage, coordinate cross-functional action plans, maintain account records and success plans, and advocate for customer needs internally. The role requires fluent French, German, and English, global collaboration, and up to 25% travel.

Manage strategic customer relationships, lead onboarding and implementations, drive platform adoption and training, advocate customer needs across teams, and support renewal and expansion to improve safety, compliance, and contractor performance.

Manages the editorial calendar, corporate identity governance, external communications, public relations, executive visibility, and multichannel B2B content. Translates business priorities into integrated content plans, develops written and creative assets using AI-enabled tools, maintains consistent brand voice, collaborates with marketing teams and internal experts, and analyzes editorial performance to improve business impact.

Le gestionnaire du marketing de croissance élabore la stratégie marketing annuelle, développe des campagnes intégrées et collabore avec les ventes pour générer du pipeline, développer les comptes et soutenir les revenus. Il dirige les initiatives de marketing basé sur les comptes, les conférences et les partenariats, définit l’orientation éditoriale et mesure l’impact des campagnes, l’engagement des comptes et la pénétration du marché.

Renew existing Highwire customers, enroll new contractors, meet monthly revenue goals, handle objections, and identify opportunities to increase platform adoption. The role involves high-volume inside sales, collaborating with Account Managers and enterprise clients, managing prospect queues, and developing strong customer relationships through active listening and effective communication. It is designed for individuals beginning a career in technology sales or transitioning from fast-paced customer-facing industries.

Provide employment law advice, HR guidance, and tailored people-management solutions to a portfolio of client accounts. Build trusted client relationships, manage employee relations matters, create legally compliant HR documentation, and support client engagement through networking, webinars, presentations, and thought leadership.

Designs and executes manual, automated, integration, security, performance, and UAT testing for SaaS solutions. Builds Playwright or Cypress automation, validates APIs and data flows using Postman and SQL, integrates tests into CI/CD pipelines, and performs load and scalability testing. The role also applies AI/ML to improve test coverage and anomaly detection, collaborates with developers and stakeholders, manages defects in Jira, and mentors team members.

Build relationships with clients and contractors, identify project opportunities, match suitable contractors to client needs, and drive adoption of a contractor marketplace. The role involves stakeholder engagement, sourcing, marketplace growth, feedback gathering, reporting, data analysis, and collaboration with Account Management, Product, Marketing, and Business Development teams.

Lead and mentor DevOps engineers while designing, operating, and improving CI/CD pipelines, developer tooling, infrastructure-as-code, Kubernetes and Kafka environments, and observability solutions. Partner with architecture, security, data, development, and product teams to improve application resiliency, uptime, performance, and operational best practices across SaaS production systems.

Designs, builds, maintains, and validates Sisense dashboards and tabular reports for customers. Translates complex business and compliance requirements into accurate reporting solutions, models data, troubleshoots production incidents, and ensures performance and consistency with application data. Collaborates with Product Owners, QA, engineering, data, and customer-facing teams to define requirements, validate results, maintain reporting standards, document solutions, and support agile delivery.

Own outbound prospecting and pipeline generation by researching target accounts, engaging HSE, Procurement, and Operations stakeholders, qualifying interest, and booking discovery calls. Maintain Salesforce records, personalize multi-touch outreach, use AI-assisted prospecting tools, and deliver qualified opportunities to Sales. Collaborate with Marketing and Sales on campaigns and process improvements while consistently achieving individual quota targets.

Own outbound pipeline development through cold calling, personalized multichannel outreach, account research, prospect qualification, and discovery-call booking. Engage HSE, Procurement, and Operations stakeholders, maintain accurate Salesforce records, use AI-assisted prospecting tools, and collaborate with Sales and Marketing on campaigns and pipeline initiatives. Contribute to improved messaging, outreach cadences, and sales processes while consistently meeting quota and delivering qualified opportunities.

Conduct outbound prospecting through cold calls and personalized outreach, research and prioritize target accounts, engage HSE, Procurement, and Operations stakeholders, qualify prospects, and book discovery calls. Maintain accurate Salesforce records, deliver qualified opportunities to Sales, collaborate with Marketing, use AI-assisted prospecting tools, and improve messaging and outreach processes.

Conduct independent third-party audits across diverse industries, gathering objective evidence, communicating findings, and preparing impartial audit reports. The role includes client relationship management, ongoing standards development, and completion of a structured 12-week training program leading to ISO 9001, ISO 14001, and ISO 45001 Lead Auditor qualifications. Candidates need relevant hands-on operational experience, strong communication and analytical skills, accurate report writing ability, a full UK driving licence, and willingness to travel regionally and nationally.