Jobs at Alcumus

Manage renewals and retention for ComplyWorks clients through consultative selling, upsell/cross-sell, escalation management, and proactive relationship-building in French and English.

Own SafeSuite product direction, roadmap and delivery as a full‑stack Product Manager. Run discovery with customers and stakeholders, translate needs into epics and measurable success metrics, prioritise platform investments, partner with Engineering, UX and Architecture, and lead migration of SafeContractor question sets to create a reusable, scalable questionnaire and workflow platform that reduces manual work and improves outcomes.

Lead delivery of AI-enabled workflows for contractor onboarding, credentialing, and operator compliance. Define scoped projects, metrics (cycle time, error reduction, automation, adoption, safety), partner cross-functionally, and drive customer adoption and measurable safety and efficiency improvements.

Drive new business for SafeContractor by generating and managing a sales pipeline across inbound and outbound channels. Conduct consultative discovery, manage full sales cycle, close deals, maintain CRM data, collaborate on onboarding, and identify cross-sell opportunities to meet revenue targets.

Provide comprehensive executive support to the President, managing complex scheduling, travel, meeting preparation, correspondence, and cross-functional projects. Coordinate events, prepare briefing materials and talking points, track action items, and act as liaison with internal and external stakeholders including the Board. Maintain confidential records, support facilities tasks, and manage administrative needs across global time zones.

Provide comprehensive executive support to the President, including complex calendar and travel management, meeting and event planning, drafting executive correspondence, preparing briefing materials, tracking action items, supporting special projects, coordinating cross-functional initiatives, and handling confidential information with discretion.

Support quality by performing manual and automated testing, creating and maintaining test cases/scripts, validating APIs and integrations, tracking defects, and contributing to CI/CD test automation efforts while collaborating with developers and product teams.

Provide tailored HR and employment law advice to a portfolio of clients, acting as their trusted consultant. Create and maintain compliant HR documentation, support employee relations and people management matters, and contribute to business growth through client engagement and thought leadership.

Serve as strategic finance partner for GTM, OQ product line, and G&A/COGS. Own monthly billings and expense processes, maintain driver-based operating model, lead Product P&L and billings analytics, produce executive and board reporting, and partner with leaders on budgeting, headcount, and SaaS metric tracking to drive margin and growth.

Design, develop and maintain Power BI dashboards and BI platform; build, train and validate predictive ML models; extract and manipulate data from varied sources; deliver BI applications and client support; produce monthly performance reports and recommend visualization/reporting improvements to leadership.

Provide multilingual (English/German) inbound and outbound customer support for contractor onboarding, activation, renewals, compliance, and system navigation via phone, email, chat, and virtual meetings. Maintain records, assist with billing reconciliation and reporting, support team onboarding, participate in quality reviews, and help drive retention and product adoption.

Join a small Agile team to develop full-stack features for a compliance automation platform. Work on front-end interfaces and automation flows (Form.io, Make.com), build and maintain microservices (C#, .NET Core/.NET Framework, REST APIs), improve UIs with React/TypeScript, manage PostgreSQL/MSSQL databases, write clean tested code, participate in code reviews, troubleshoot production issues, and collaborate with technical and non-technical stakeholders.

Serve as primary contact for a portfolio of B2B clients to drive adoption, retention, onboarding and training, resolve escalations, maintain CRM records, identify upsell opportunities, and collaborate with Sales, Product, and Tech to grow account revenue and satisfaction.

Identify, engage, and qualify new business opportunities across the UK through outbound calling, email, and social selling. Build and manage a personal pipeline, qualify leads, book discovery calls for Sales, maintain CRM records, and collaborate with Marketing and Sales to nurture opportunities and improve outreach.

Partner with the executive team to design operating rhythms, translate strategy into executable plans, and drive cross-functional, high-impact initiatives to completion while ensuring accountability, visibility, and rapid resolution of organisational blockers.

Plan, conduct and lead independent third-party ISO management system audits (ISO 9001, 14001, 45001). Gather objective evidence, prepare impartial reports, host opening/closing meetings, build client relationships, travel regionally/nationally, and complete a structured training programme to achieve Lead Auditor qualifications.

Executive leader responsible for defining and executing Canada-wide health, safety and environment (HSE/SSE) strategy. Oversees regulatory compliance, contractor risk management, audits, governance and industry relations. Partners with Product, Sales, Marketing, Client Success and executive team to embed HSE into commercial objectives and leads a national HSE team to promote safety culture and continuous improvement.

Design, develop, and deploy machine learning and LLM-based solutions for risk scoring, compliance prediction, churn analysis, and contractor analytics. Integrate models into production on AWS and Azure, use Microsoft Fabric for data pipelines and feature engineering, implement model monitoring and retraining, and collaborate cross-functionally within an Agile SDLC.

Plan, conduct and lead independent third-party audits across industries; gather objective evidence, prepare impartial reports, host opening/closing meetings, build client relationships, complete auditor training and achieve Lead Auditor qualifications.

Design, develop, and own Microsoft Dynamics 365 solutions using Power Platform and Azure integrations. Build plugins, customisations, workflows, and reports; apply TDD; translate stakeholder requirements into secure, performant solutions; maintain platform health; produce technical documentation; and identify opportunities to leverage AI-enabled features to improve automation and user experience.