Search the 7 jobs at a.k.a. Brands

The IT Operations Manager oversees daily IT operations, ensuring reliable and efficient technical support. Responsibilities include managing IT infrastructure, developing policies, collaborating with management, coordinating projects, maintaining security, and auditing systems while preserving data security and network access.

The Social Media & Public Relations Manager will develop and execute strategies to enhance brand awareness, engagement, and growth. Responsibilities include managing social media strategies across various platforms, overseeing PR events and influencer relationships, and collaborating with teams to optimize brand storytelling and visibility.

As the IT/Developer, you will enhance e-commerce capabilities through Shopify development, system integrations, and optimising existing systems. You will create custom solutions, drive innovation, and support IT operations including infrastructure management and security, ensuring robust and efficient technology platforms.

The Wholesale Account Lead will manage relationships with wholesale partners, ensuring smooth onboarding, curating product assortments, and developing sales plans. Key responsibilities include managing revenue forecasts, conducting performance reporting, and collaborating with marketing to enhance brand presence.

The Performance Marketing Manager at Petal & Pup will spearhead global expansion by optimizing paid performance channels, developing customer acquisition strategies, and managing external agencies. Responsibilities include overseeing channel performance metrics, budgeting for digital marketing, ensuring creative alignment, and collaborating with various teams to enhance customer retention while meeting strategic objectives.

The CRM Specialist at Petal and Pup will develop and execute CRM strategies focused on enhancing customer journey and experience. Responsibilities include managing email, SMS, and loyalty campaigns, analyzing campaign performance, and collaborating with the creative team. The role requires data-driven decision-making to improve customer engagement and retention.

The Customer Experience Representative provides outstanding service to online customers across multiple platforms. Responsibilities include addressing inquiries, fulfilling customer service needs, maintaining communication within the team, and working collaboratively to meet customer experience KPIs. The role emphasizes relationship building and contributing to team discussions to enhance overall customer service strategy.