Jobs at AJ Bell

Leads AJ Bell’s group-wide procurement strategy, team, supplier lifecycle, strategic sourcing, complex negotiations, contract management, cost savings, third-party risk governance, and supplier performance reporting. Partners with senior stakeholders and strategic suppliers to improve value, service, innovation, resilience, and customer outcomes. Requires significant senior procurement leadership experience in a regulated or complex environment, strong commercial acumen, leadership capability, and CIPS Level 6 or equivalent qualification.

Supports discretionary portfolio management through investment analysis, asset allocation, research interpretation, portfolio implementation, fund trading, governance, reporting, and regulatory oversight. The role develops capital market assumptions and management information, maintains investment policy statements, prepares committee materials and investor literature, and collaborates across the business to improve investment solutions and customer outcomes.

Owns key areas of Group and subsidiary statutory financial statements under IFRS and FRS 101. Responsibilities include preparing disclosures, coordinating external audits, researching accounting standards, producing technical accounting papers, supporting consolidation adjustments, improving reporting processes, and advising stakeholders. The role also supports junior colleagues and explores automation and AI to strengthen reporting controls and delivery.

Design, deliver, and support cloud and hybrid infrastructure while migrating workloads to AWS. Build Terraform-based infrastructure automation and GitHub CI/CD pipelines, troubleshoot complex incidents, improve resilience and monitoring, document technical solutions, manage operational change, collaborate with suppliers, and mentor engineers. The role establishes modern engineering standards across networking, identity, security, virtualization, storage, backup, disaster recovery, and cloud platforms.

Supports customer marketing communications across email and other channels, including Tax Year End and Refer a Friend campaigns. Develops marketing briefs, collaborates with CRM, analytics, brand, product, legal, compliance, and data teams, and uses customer insight and campaign results to improve communications. Ensures accuracy, regulatory approval, and good outcomes for retail customers while contributing to testing and optimization.

Build and operate production-grade Generative AI solutions that solve business and customer problems. Develop Python applications using large language models, AI platforms, agentic technologies, and REST APIs. Collaborate with engineers and business stakeholders, experiment with emerging AI tools, and contribute across the technology stack. The role includes taking GenAI applications from proof of concept through production, with potential use of AWS, Amazon Bedrock, CI/CD, and containerisation.

Develop and evolve secure, scalable services, APIs, applications, and middle-tier components supporting operational and regulatory technology. Make architectural decisions, apply modern engineering practices, and deliver highly available cloud-based solutions. Mentor engineers, conduct code reviews, promote testing and continuous improvement, and contribute to Agile delivery and technical standards across cross-functional teams.

Manage AJ Bell’s social media communities by responding to audiences, building engagement, monitoring conversations, creating social-first content, scheduling posts, and analyzing performance. The role supports content, PR, brand, and marketing teams with audience insights while escalating customer service, regulatory, and reputational issues appropriately. Platforms include Meta, TikTok, LinkedIn, Facebook, YouTube, Instagram, and short-form video channels.

Build and manage relationships with UK financial adviser firms to grow adoption of AJ Bell Investments. Generate and qualify opportunities, explain managed portfolio and multi-asset investment solutions, progress sales pipelines, support adviser research and due diligence, identify retention and expansion opportunities, and maintain accurate CRM data. Collaborate with investment business development and platform sales teams to achieve investment flow and regional targets.

Lead IAM governance and continuous improvement across identity lifecycle management, access certification, privileged access, audit readiness, reporting, and emerging non-human identities. Develop policies, controls, metrics, roadmaps, and risk reports while coordinating security, technology, and business stakeholders. Advise on IAM threats, least privilege, role-based access, segregation of duties, automation, and agentic AI access boundaries. Support regulatory compliance, audits, remediation, and security capability development.

Researches, writes, and edits pensions, retirement, investment, and personal finance content across websites, apps, newsletters, guides, podcasts, video, and webinars. Translates complex pension rules and financial developments into clear customer communications, while ensuring regulatory accuracy and accessibility. Collaborates with editorial, marketing, PR, product, technical, and compliance teams, using audience insights, search trends, and performance data to improve content.

Owns new-business development and relationship growth with UK financial adviser firms, increasing adoption of AJ Bell Investcentre and its investment solutions. Responsibilities include prospecting, pipeline management, sales planning, adviser meetings, platform migrations, presentations, industry events, and onboarding support. The role also serves as a platform subject matter expert, mentoring colleagues while maintaining high technical, professional, and regulatory standards.

Conducts end-to-end qualitative and quantitative market and customer research, including surveys, interviews, focus groups, competitor tracking, desk research, and data analysis. Translates findings into clear, commercially relevant insights for product, marketing, digital, customer experience, and business planning. Manages research briefs, agency partners, stakeholder engagement, Voice of Customer initiatives, and continuous improvement of research data, platforms, and processes.

Provides second-line technical support through in-person, remote, phone, and remote-access channels. Escalates and resolves complex hardware, software, application, network, backup, and system issues; administers Microsoft environments and cloud services; supports patching, application delivery, and recovery operations. The role also automates service tasks, standardizes procedures, documents solutions, educates the Service Desk, contributes to technology projects, and collaborates with business and technical teams to improve service delivery.

Lead business analysis and strategic change initiatives across the organization, advising executives, defining and prioritizing requirements, developing business models, and overseeing holistic solutions. Manage business analysts, remove delivery blockers, coordinate suppliers, support incidents, and conduct performance reviews. Coach teams in Agile and Lean practices while guiding enterprise architecture, systems analysis, testing, stakeholder engagement, and user experience analysis.

Develop and maintain full-stack features, APIs, web applications, data layers, integrations, and cloud-based services for investment products. Design secure, scalable solutions using Node.js, TypeScript, React, MongoDB, SQL, AWS, containers, and CI/CD tools. Collaborate with Product, UX, Business, and engineering teams; contribute to architecture, testing, deployment, monitoring, DevOps ownership, and continuous improvement.

Build and maintain a customer-facing Flutter investment app used by hundreds of thousands of customers. Responsibilities include mobile architecture, readable and testable code, performance, accessibility, defect resolution, CI/CD and app releases. Provide technical leadership through code reviews, mentoring, pairing, documentation, and architectural decisions. Collaborate with Product, Design, and Engineering while improving shared components, design systems, maintainability, and development practices.

Leads AJ Bell’s Integration Engineering team, owning strategic integration capabilities, ETL streaming platform adoption, and critical business process evolution. Responsibilities include developing engineers and technical leaders, improving delivery performance, supporting architecture and technical decisions, operating critical production services, and balancing product, operational, regulatory, and strategic priorities. The role combines people leadership with hands-on technical engagement across software engineering teams.