Jobs at AJ Bell

Lead AJ Bell’s privacy operations and continuously improve privacy processes, controls, workflows, records, and tooling. Coordinate DPIAs, processing activity records, retention and deletion, data subject rights, personal data discovery, incident management, and service desk workflows. Partner with Data Protection, Risk, Compliance, Technology, and business teams to ensure actions are completed and evidenced. Produce management information on privacy performance, request volumes, deletion activity, controls, and overdue actions.

Lead AJ Bell’s company-wide Reward strategy across executive remuneration, employee pay, incentives, benefits, and share plans. Advise senior leadership, the Remuneration Committee, and Board on compensation decisions, governance, disclosures, and regulatory compliance. Manage annual salary and bonus reviews, benchmarking, pay structures, employee benefits, and executive incentive arrangements including LTIPs. Build trusted relationships with senior stakeholders while balancing strategic planning with hands-on delivery.

Lead and execute manual and automated testing across UI, APIs, workflows, third-party integrations, and end-to-end processes. Design and maintain BDD automation frameworks, test APIs, investigate defects, support UAT and production releases, and contribute to Agile delivery. Coach and delegate work to other testers, collaborate with technical leads, interpret requirements, and help establish effective automation strategies using tools such as Cypress, TypeScript, Jenkins, Git, and AWS CodePipeline.

Manage multiple technology-led projects from initiation through go-live and post-implementation. Responsibilities include defining scope, planning, budgeting, forecasting resources, coordinating teams and suppliers, managing risks and dependencies, applying change controls, and reporting project health to stakeholders. The role supports regulatory requirements, consumer duty, customer outcomes, and technology-driven business change in a financial services environment.

The Business Analyst will investigate and model business processes, functions, information flows, and data structures; gather and validate requirements; produce specifications and analysis deliverables; facilitate stakeholder workshops; define user acceptance tests; and conduct gap, impact, and risk analysis. The role supports internal and external teams implementing change, identifies process and system improvements, and operates within Agile and Lean Six Sigma environments.

Oversee data privacy and protection as a second-line risk function, advising stakeholders, reviewing DPIAs, managing data breaches and subject rights requests, producing privacy MI and governance reports, monitoring regulatory changes, supporting training, and improving the privacy framework. The role requires strong UK GDPR expertise, risk management, investigation, analytical, stakeholder engagement, and compliance skills within a regulated environment.

Provides senior business analysis supporting growth, cost reduction, continuous improvement, product delivery, and organizational change. Responsibilities include business case development, options and benefits analysis, process and systems modelling, requirements management, stakeholder workshops, user story creation, gap and risk analysis, testing support, and user experience analysis. The role also mentors junior staff and collaborates with engineering, operations, service delivery, and product teams to improve platforms, processes, efficiency, and customer outcomes.

Develop and deliver scalable, highly available software services, APIs, and middle-tier components within a cross-functional Agile team. The role involves architectural design, non-functional requirements, CI/CD, testing, cloud deployment, containerization, mentoring engineers, and continuous improvement. Candidates will work across the technology stack using C#, .NET Core, modern JavaScript frameworks, AWS, databases, messaging technologies, and RESTful APIs in an investment platform environment.

Design, build, maintain and evolve cloud data platform and ELT pipelines. Collaborate with stakeholders to provision, model and govern data, automate CI/CD, create data quality tests, and recommend new technologies.

Individual contributor responsible for building marketing measurement and experimentation capability across Customer Marketing. Design A/B tests and control groups, define KPIs, develop scalable reporting and dashboards (Power BI, Snowflake, Bloomreach, Google Analytics, Content Square), translate data into actionable insights, and coach marketing teams to embed evidence-based optimisation while ensuring data governance and regulatory compliance.

Designs, delivers and supports secure, resilient infrastructure across on-prem and cloud. Owns medium-sized technical designs and projects, mentors engineers, troubleshoots incidents, produces documentation, enforces change-control, and ensures security, capacity and operational standards are met.

Handle and investigate customer complaints per FCA requirements, issue clear final response letters within timeframes, maintain detailed records and complaints management system, liaise with internal teams on feedback and follow up compensation/payment arrangements, and support the Customer Relations Manager.

Support CASS Manager by executing risk-based monitoring, assessing and testing CASS controls, identifying and escalating breaches, performing root cause and trend analysis, producing MI, supporting audits and training, and ensuring regulatory compliance including consumer duty and vulnerable customer protections.

Lead end-to-end customer marketing transformation programmes, managing roadmaps, governance, budgets, risks, and cross-functional delivery. Drive CRM and marketing technology initiatives, stakeholder engagement, benefits tracking, and embedding customer-centric operating models to improve engagement and commercial outcomes.