Jobs at AJ Bell

Provide high-quality client servicing and administration for customers of an investment platform. Handle customer queries, use Excel and other IT tools, meet deadlines, work independently when required, and complete company training to build product and service knowledge. Deliver excellent written and verbal communication and support team operations.

Lead engineering strategy and execution across multiple teams, coach leaders, improve delivery and operational excellence, enforce security and regulatory compliance, drive automation/AI-enabled tooling, and partner with Product, Design and vendors to deliver reliable, high-quality investment platform services.

Lead the migration of reporting from SSRS to Snowflake, design scalable data models and semantic layers, build performant SQL transformations, introduce best practices (version control, CI/CD, testing), mentor BI developers, and collaborate with stakeholders to modernise reporting and governance.

Support implementation and monitoring of the group's internal control framework by performing design and operating effectiveness testing, documenting findings, tracking remediation, advising control owners, supporting RCSAs, developing control indicators and continuous monitoring (including data analytics), and preparing MI for executive and board reporting.

The Transfer Out Senior Analyst will manage data cleansing, improve reporting, review processes, implement automation, and support audits. They will collaborate with teams to enhance service delivery and identify risks while ensuring compliance with FCA data requirements.

Lead first-line oversight of SIPP Trustee operational activities, ensuring controls, governance, risk identification, MI maintenance, root-cause analysis, regulatory monitoring, and continuous improvement. Manage and develop a team, track actions, support change initiatives, and ensure timely, accurate, cost-effective completion of oversight tasks.

Lead and develop engineering capabilities across integration, data, and Generative AI. Responsible for strategic direction, team leadership, and governance in a regulated environment.

The role involves providing telephone support to customers, answering queries, and maintaining compliance while offering excellent customer service. It is a 12-month placement for university students.

Lead the delivery of data intelligence and analytics for AJ Bell, manage a team, develop data strategies, and ensure compliance while enhancing data literacy.

Design, build, and maintain data assets, pipelines, and Power BI enterprise dashboards. Define data models and KPIs, support analysts, ensure data governance, testing, documentation, and stakeholder alignment to drive analytics and marketing capabilities.

The Business Analyst will investigate business functions, gather and analyze requirements, create specifications, and facilitate stakeholder meetings to support operational changes.

The Data Engineer will design and maintain the data infrastructure, develop data warehousing solutions, automate data pipelines, and ensure compliance with governance policies.

The Head of Customer Controls leads the development of customer controls, ensuring governance and oversight, managing complaints and risk, while partnering with Finance and driving continuous improvement.

The Head of Legal will lead the legal function, advising on strategy and compliance in a regulated business, while fostering a high-performing legal team.

Lead a team of Business Analysts, driving business analysis services, engaging with stakeholders, and implementing organizational change to enhance AJ Bell's growth and cost targets.

The Platform Investments Administrator provides customer service by managing trades, ensuring assets are accurately priced, and addressing trading queries. Responsibilities also include maintaining data integrity and supporting project implementations.

The Customer Marketing Manager will optimize customer lifecycle campaigns, enhance engagement, collaborate cross-functionally, and manage project execution with a focus on commercial growth.

The role entails managing a regional business plan, building partnerships with financial advisers, and promoting investment solutions to drive platform growth in the North West.

The Senior Platform Engineer will design, build and improve internal platforms and engineering tools, enhance developer experience, mentor teams, and contribute to platform engineering initiatives.

The Senior Conversion Rate Specialist drives D2C business enhancement by improving conversion rates through testing, user experience optimization, and collaboration with various teams.