Jobs at AJ Bell

Provides second-line technical support through in-person, remote, phone, and remote-access channels. Escalates and resolves complex hardware, software, application, network, backup, and system issues; administers Microsoft environments and cloud services; supports patching, application delivery, and recovery operations. The role also automates service tasks, standardizes procedures, documents solutions, educates the Service Desk, contributes to technology projects, and collaborates with business and technical teams to improve service delivery.

Lead business analysis and strategic change initiatives across the organization, advising executives, defining and prioritizing requirements, developing business models, and overseeing holistic solutions. Manage business analysts, remove delivery blockers, coordinate suppliers, support incidents, and conduct performance reviews. Coach teams in Agile and Lean practices while guiding enterprise architecture, systems analysis, testing, stakeholder engagement, and user experience analysis.

Manage market settlement activities across CREST and Clearstream, ensuring accurate and timely movement of trades, cash, and stock. Monitor failing trades, reconcile breaks, process payments and certificated stock deposits, support MiFID II reporting, resolve SDRT discrepancies, and report CASS breaches. The role also involves testing system changes, updating procedures, coordinating with internal and external stakeholders, and maintaining strong regulatory and customer-service standards.

Develop and maintain full-stack features, APIs, web applications, data layers, integrations, and cloud-based services for investment products. Design secure, scalable solutions using Node.js, TypeScript, React, MongoDB, SQL, AWS, containers, and CI/CD tools. Collaborate with Product, UX, Business, and engineering teams; contribute to architecture, testing, deployment, monitoring, DevOps ownership, and continuous improvement.

Design, develop, and maintain scalable, highly available services, APIs, applications, and middle-tier components supporting operational and regulatory technology. Make architectural decisions, apply modern engineering and delivery practices, and contribute to secure, reliable systems on AWS. Provide technical leadership through mentoring, code reviews, knowledge sharing, and continuous improvement within a cross-functional Agile team.

Plan and deliver integrated adviser marketing campaigns across email, CRM, social media, web, webinars and events. Create targeted content, nurture journeys and personalised communications using HubSpot. Analyse campaign, website and social data, conduct A/B testing, and provide performance recommendations. Collaborate with Marketing, Sales, Product and technical stakeholders while ensuring communications meet regulatory and governance requirements.

Build and maintain a customer-facing Flutter investment app used by hundreds of thousands of customers. Responsibilities include mobile architecture, readable and testable code, performance, accessibility, defect resolution, CI/CD and app releases. Provide technical leadership through code reviews, mentoring, pairing, documentation, and architectural decisions. Collaborate with Product, Design, and Engineering while improving shared components, design systems, maintainability, and development practices.

Senior Test Engineer responsible for testing UI, APIs, workflows, third-party integrations, and end-to-end customer applications. The role emphasizes automation-first testing, exploratory testing, framework development, defect management, Agile delivery, and release support. It also involves coaching testers, reviewing work, delegating tasks, improving testing practices, and collaborating with developers and technical leads to identify risks and deliver reliable software.

Translate ambiguous business questions into actionable insights using Python, SQL, statistics, forecasting, regression, classification, segmentation, and machine learning. Analyze complex datasets, validate findings, build models, and communicate commercial implications to senior stakeholders. The role requires strong requirements gathering, stakeholder management, written communication, and the ability to turn analysis into practical decisions in a financial services environment.

Develops and owns Customer Marketing measurement, experimentation, reporting, and analytics capabilities. Designs A/B tests and control groups, establishes KPIs, builds dashboards using Power BI and related platforms, analyzes campaign and customer performance, and translates findings into actionable recommendations. Partners with Marketing, CRM, Data, and Insights teams, coaches stakeholders, and ensures measurement complies with regulatory, governance, and privacy requirements.

Conduct daily trade surveillance, investigate potential market abuse, document findings, and draft STORs and SARs for regulatory submission. Support regulatory information requests, strengthen market abuse controls and procedures, produce management information, and deliver training. The role requires strong knowledge of Market Abuse Regulation, financial crime and AML requirements, analytical judgment, attention to detail, stakeholder communication, and autonomous ownership of investigations and technical queries.

Own the technical delivery of CRM campaigns and automated customer journeys using Bloomreach. Build audience segments, targeting logic, personalized communications, and multichannel programs; analyze performance; conduct testing and quality assurance; and ensure GDPR and marketing-permission compliance. Collaborate with Customer Marketing, Data, Product, and Operations teams to improve campaign effectiveness, customer engagement, and marketing automation.

Lead AJ Bell’s reward strategy across executive and employee compensation, incentives, benefits, share plans, governance, and compliance. Advise senior leaders, the Remuneration Committee, and Board on executive remuneration, listed-company disclosures, pay reviews, benchmarking, and reward policy. Oversee annual reward processes, employee share schemes, benefits, and regulatory requirements while supporting talent attraction, retention, and engagement.

Designs, delivers, supports, and improves production infrastructure for a regulated financial services business. Owns medium-sized infrastructure changes and projects, troubleshoots complex issues, produces technical documentation, and supports resilience, security, monitoring, capacity, and maintainability. The role also involves incident resolution, change governance, supplier coordination, and coaching less experienced engineers while collaborating across Technology Services.

Leads AJ Bell’s Integration Engineering team, owning strategic integration capabilities, ETL streaming platform adoption, and critical business process evolution. Responsibilities include developing engineers and technical leaders, improving delivery performance, supporting architecture and technical decisions, operating critical production services, and balancing product, operational, regulatory, and strategic priorities. The role combines people leadership with hands-on technical engagement across software engineering teams.

Provide commercially focused legal advice across AJ Bell, including drafting and negotiating supplier contracts, maintaining customer terms, researching legal issues, supporting regulatory obligations, and partnering with Product, Technology Services, Risk, and Compliance. The role requires managing legal risk, advising stakeholders, and improving legal processes through technology.