We are looking for an experienced Atlassian Administrator to manage and optimise our Atlassian tools, with an initial focus on automation and Atlassian Intelligence. The successful candidate will play a crucial role in configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation.
What does the job involve?
- Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency.
- Work with teams to optimise usage of Marketplace Apps.
- Configure workflows, issue types, and screen schemes to meet department-specific needs.
- Manage user permissions and security settings across the Atlassian estate.
- Partner with the Agile Coach to automate processes and optimise Jira setups for development teams.
- Provide technical support and troubleshoot Atlassian issues, ensuring system functionality.
- Stay updated on Atlassian updates and best practices, recommending necessary upgrades.
- Document changes and procedures to ensure continuity and knowledge sharing.
About you:
Essential:
- Proficiency in configuring and administering the Atlassian Suite, including workflows, schemes, permissions, and automation rules.
- Familiarisation with Marketplace Apps, in particular Tempo and Structure.
- Proficiency in JQL and filters and how these can interact with reports and Automation.
- Experience working with the Atlassian REST APIs.
- Experience with scripting languages (e.g., Groovy, PowerShell, Python) and integrating with REST APIs for automation and customisation.
- Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
- Effective communication skills with the ability to collaborate and coordinate with cross-functional teams.
Desirable:
- Experience with Atlassian Analytics and building complex reports.
- Understanding of Atlassian Intelligence and configuring Agents.
- Atlassian certification(s) (e.g., Atlassian Certified Professional) preferred but not required.
- Understanding of Agile Development best practices.
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2024 named a Great Place to Work®.
Our perks and benefits
- Competitive starting salary
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 8%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by SimplyHealth
- Private healthcare scheme and dental plan
- Free gym membership, with an on-site gym providing a wide range of free classes
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Discounted nursery fees at Kids Planet on Exchange Quay
- Loans for travel season tickets
- Death in service scheme
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Parking at Exchange Quay (subject to availability)
- Ongoing technical training
- Professional qualification support
- Talent development programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
Hybrid working
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
Additional Information
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What We Do
AJ Bell was formed in 1995 and is now one of the leading online investment platforms in the UK. We provide customers and advisers with wide investment choice, low-cost delivery, market leading online functionality and first class service to help them manage investment portfolios within SIPPs, ISAs and Dealing accounts. We are a fast growing and profitable company, with over 484,000 customers and £76.2 billion of assets under administration. We are part of the FTSE 250 on the Main Market of the London Stock Exchange.
