Jobs at Airbnb

Lead individual-contributor who builds self-service analytics, metrics, experiments and scenario simulators to detect and mitigate fraud and safety risks. Partners with product, engineering, legal and ops to operationalize metrics, run causal analyses, and support audits, incident response, and executive reporting.

The Senior Automation Engineer will build and maintain automation coverage, collaborate with product teams, develop test tools, and enhance testability in a quality engineering context at Airbnb.

As a Senior Staff Machine Learning Engineer, you will drive AI product development, collaborate with cross-functional teams, and enhance ML models at scale.

Lead automation testing efforts, enhance CI/CD integrations, improve frameworks, and ensure robust test coverage. Collaborate with cross-functional teams to drive quality engineering processes.

As a Senior Android Automation Engineer, you'll develop automation strategies, enhance testing frameworks, and collaborate with cross-functional teams to ensure quality across Airbnb's software products.

The Senior Corporate and Policy Communications Manager will develop and execute strategic communications for Airbnb in France, manage media relations, and support high-profile events. Responsibilities include crafting press releases, managing a press office, and working collaboratively with various teams to enhance Airbnb's reputation.

Build and evolve Airbnb's next-generation build system (e.g., Bazel), integrate it with CI/CD (merge queues, code coverage, integration testing), improve editor (IntelliJ) experience, shape technical strategy to improve developer velocity and reliability, partner across teams, and act as a player/coach for operational excellence.

Lead a geographically distributed team, driving strategic initiatives for sales and account management, while managing technology solutions and developing talent across multiple supply verticals.

Lead product strategy and roadmap for the end-to-end dispute lifecycle (chargebacks, representments, pre-arbitration, prevention). Partner with engineering, data science, analytics, operations, and partners to build decisioning, scaling infrastructure, proactive prevention, and enforcement programs to reduce losses while protecting community trust and expanding coverage across payment methods and geographies.

Lead development of cutting-edge LLM and Agentic AI systems for Airbnb customer support, from research and prototyping to production deployment. Collaborate with product, design, and engineering to build scalable ML infrastructure, improve model performance, and implement evaluation, fine-tuning, and guardrails for chat and voice assistants.

The Partner Operations Manager ensures optimal performance of partners, drives operational processes, and collaborates across teams to enhance service quality and performance.

Lead strategy, planning, and execution to grow Airbnb Monthly Stays globally. Build tools and dashboards, analyze data, provide recommendations to leadership, manage analysts, coordinate cross-functional initiatives, and run scalable projects.

Produce high-visibility experiential programs, events, and physical goods from concept through execution. Manage timelines, budgets, vendors, contracts, run-of-show, AV, and cross-functional stakeholders. Develop creative briefs, promotional assets, and post-event recaps for employee and executive-facing initiatives, ensuring on-time, on-budget delivery and high-quality execution.

Lead proactive fraud identification and mitigation across Airbnb by analyzing large-scale fraud signals, building detection rules and controls, designing automated defenses, mentoring analysts, partnering cross-functionally, and delivering executive-level investigative reports and visualizations to reduce platform risk.

Frontline contact-center role managing complex Trust & Safety cases (discrimination, assault, self-harm, trafficking, etc.). Provide empathetic crisis support, assess risk, resolve or escalate cases, document processes, and contribute to service improvement while handling sensitive material.

As a Senior Staff Engineer, you will lead technical vision and architectural direction for Payments Compliance, ensuring scalable and cohesive compliance systems while partnering with cross-functional teams to navigate regulatory requirements.

The Specialist provides customer service support, managing complex cases, and ensuring user satisfaction while fostering relationships with clients and stakeholders in a fast-paced hospitality environment.

As a Senior Market Manager at Airbnb, you will enhance supply growth in a designated territory by managing host relationships, acquiring inventory, developing strategies, and collaborating cross-functionally for market success.

The Head of Government Relations will lead a team to develop and execute policy strategies, drive advocacy efforts, and manage cross-functional engagements to support Airbnb's interests across the EMEA region.

As a Senior Software Engineer in Global Markets, you'll build scalable backend capabilities to enhance international growth, partnered with cross-functional teams to align on goals and deliver robust solutions.