Jobs at Agora.io

Own and improve global security monitoring, threat detection, incident response, and detection engineering. Investigate incidents using SIEM, EDR, WAF, SOAR, and related platforms; support cloud security operations across AWS, Azure, and GCP; and automate security processes. The role collaborates with security, engineering, SRE, IT, and business teams across regions and time zones.

Coordinate end-to-end conversational AI projects involving internal teams, external partners, customers, and marketing stakeholders. Manage timelines, meetings, deliverables, project trackers, promotional assets, status reporting, and risk escalation. Support customer engagements and special projects while maintaining clear communication and operational excellence across global, cross-functional teams.

The Associate AI Product Operations Manager will support the AI product team, focusing on operations related to real-time engagement solutions and API integration.

The Solutions Architect will design and propose scalable solutions for real-time engagement applications, collaborate with customers to gather requirements, and provide technical guidance during implementation while leveraging AI tools.

Lead privacy reviews, DPIAs, TIAs, and data flow evaluations; manage customer privacy requests and DSRs; maintain RoPA and privacy documentation; administer Ketch and privacy operations; support audits and AI governance; develop training, playbooks, and metrics for global privacy compliance.

The Customer Support Engineer provides technical support for Agora SDKs, troubleshoots issues, and engages with developer communities, promoting Agora's AI and real-time technologies.

Own and roadmap core ConvoAI platform components for real-time conversational AI. Define PRDs and APIs, partner with engineering on scalable architecture, improve developer and customer experience, support enterprise AI call-agent and multimodal scenarios, and drive cross-functional launches and adoption.

The Account Executive will drive sales processes, engage customers through various communication methods, and achieve revenue targets while providing market feedback.

The Product Marketing Manager leads product launches and messaging, develops content strategies, and drives sales enablement for RTC and Conversational AI products, collaborating with various teams to enhance product adoption and market positioning.

Lead end-to-end post-production and visual design for marketing: edit product videos, podcasts, webinars, and short-form social clips; create digital and print assets; build reusable templates; ensure brand consistency; collaborate with product, content, and regional teams; use AI tools to accelerate workflows; manage multiple projects and stakeholders.