Search the 13 jobs at Adventus

The Desktop Support Engineer provides 1st and 2nd level technical support for desktop clients, applications, and hardware issues. Responsibilities include troubleshooting of personal computers, managing Windows OS environments, providing assistance with MS Office and Outlook, and ensuring a high degree of customer service to users. Documentation of support calls is also required.

The Customer Success Executive will lead service delivery for assigned accounts, ensuring project implementation success, monitoring SLAs, and managing customer relationships. They will handle reporting, identify operational gaps, and maintain communication with key stakeholders to enhance customer satisfaction while balancing business objectives.

The Jr. Network Engineer will design, implement, and manage network infrastructure, ensuring network security and performance. Responsibilities include troubleshooting network issues, preparing technical documentation, and coordinating with teams for project support. Familiarity with networking technologies is essential.

The Client IT Manager will oversee IT services for clients, ensuring satisfaction and efficient issue resolution. Responsibilities include managing client relationships, coordinating service delivery, providing technology advisory, and maintaining documentation and reporting. This role requires strategic advice on leveraging IT for business objectives and understanding client needs.

The Microsoft 365 Specialist will oversee the deployment and administration of various Microsoft 365 services, including security, identity management, email, collaboration features, and device management for corporate customers. This role requires effective planning and execution of deployment methods.

The IT Support Engineer will provide on-site and remote technical assistance, diagnose technical problems, and support client computer systems, including hardware, software, and network. Responsibilities include maintaining user satisfaction and managing IT assets, along with troubleshooting issues and ensuring smooth operations.

The Enterprise Account Manager will secure deals with enterprise clients for various ICT products and services, manage accounts to ensure customer satisfaction, and lead presentations to gather IT requirements while building solid relationships with clients.

As an IT Support Engineer, you will provide technical assistance to end-users, troubleshoot technical issues, and maintain client computer systems including hardware and software. You will ensure user satisfaction through excellent customer service and handle IT asset management duties as assigned.

Lead service delivery, manage key holders, monitor SLAs, manage team of engineers, provide reporting, maintain customer relationships, prioritize work requests, ensure cost plan delivery

Client IT Manager responsible for managing and overseeing IT services provided to clients, ensuring high levels of client satisfaction, and efficient resolution of technical issues. Provide strategic technology advisory services to clients, understand their IT needs, and coordinate with internal teams to deliver effective solutions. Maintain strong client relationships for business growth and technological advancement.

The Enterprise Account Manager is responsible for securing deals with enterprise clients, managing accounts for customer satisfaction, and leading presentations to gather IT requirements while promoting company offerings.

Provide desktop support, troubleshoot technical issues, manage Windows and MS Office applications, and maintain customer service. Adhere to service management principles and assist in adhoc duties as assigned.

As an IT Presales Consultant at Adventus, you will leverage technical expertise to support the sales team in understanding customer needs, recommending IT products and solutions, and developing proposals. The role involves collaboration with internal stakeholders and vendors to ensure customer satisfaction and successful project delivery.