Adventus

IT Support Engineer

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Singapore

In-Office

Information Technology

The Role

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Job Description:

Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems

Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)

Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management

Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs

IT asset management and other adhoc duties as assigned

Knowledge of ITSM or ITIL will be an added advantage

Job Requirements:

Good knowledge of Windows OS, AD, Office 365

2-3 years of relevant working experience, preferably from SI environment

Strong problem solving skills and positive attitude

Good coordination and communication skills with internal and external customers

Able to work independently with minimum supervision

Excellent customer management skills

Entry level candidates are welcomed to apply

Preferably with ITIL Certification.

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The Company

269 Employees

Year Founded: 2005

What We Do

Leader in ICT Solutions and Services

Adventus is a premier provider of Information and Communications Technology (ICT) and Cybersecurity solutions and services that helps organizations design, execute, secure and manage their ICT and Cybersecurity environments and operations reliably and efficiently.

We believe strongly that the winners in a globalized and ultra-competitive marketplace of today are defined by how they are able to effectively leverage technology to create competitive advantages and introduce business innovations. Our strong network of technology partners, excellent domain expertise, impeccable managed services and differentiated value propositions create enormous values for organizations that far exceed their expectations.