Jobs at Acrisure

Manages complex, high-net-worth personal lines accounts as the primary client contact. Oversees service delivery, renewals, placements, coverage negotiations, documentation, and client outcomes. Partners with producers and account executives to drive retention, growth, and satisfaction. Mentors account managers and associates, leads service teams, identifies coverage opportunities, and drives continuous improvement while ensuring strong quality control and minimizing E&O exposure.

Supports the Company Secretary and Assistant Company Secretaries with board and committee administration, meeting calendars, agendas, meeting packs, action logs, statutory and regulatory filings, corporate records, UBO/KYC documentation, acquired-company onboarding, governance procedures, project work, and stakeholder communication across UK and international entities.

Supports retention and growth of employee benefits clients by managing day-to-day relationships, coordinating service needs, developing renewal strategies, overseeing open enrollment, presenting renewal details, and identifying additional service opportunities. The role requires employee benefits compliance knowledge, self-funded plan experience, financial analysis capabilities, carrier and vendor coordination, and collaboration with account management and analytics teams.

Provides administrative and first-level IT support, including scheduling, document preparation, SOP maintenance, leadership coordination, vendor communication, hardware and software troubleshooting, onboarding and offboarding, account provisioning, equipment allocation, software updates, inventory management, and escalation of advanced issues. Builds and maintains Power BI and Power Automate tasks while documenting processes and supporting daily office operations.

Manages new business and renewal placement processes for small commercial insurance accounts. Responsibilities include exposure and financial analysis, market strategy, carrier submissions, quote and coverage negotiations, policy reviews, proposal preparation, coverage gap analysis, and client-facing presentations. The role maintains carrier relationships, ensures licensing compliance, uses agency and rating systems, and coordinates timelines while managing multiple priorities.

Performs premium audits for Workers’ Compensation and General Liability policies by reviewing financial, payroll, labor, and verification records. Validates classifications, calculates earned premiums, identifies rating issues, resolves discrepancies, and communicates findings with policyholders, producers, underwriters, and internal leadership. The role also supports audit documentation, customer service, and related account check-ins while ensuring timely and accurate reporting.

Oversees commission administration, including carrier statement loading, reconciliation, audits, payment processing, commission reporting, and discrepancy resolution. Manages premium and commission payments for internal sales representatives and external brokers while maintaining accurate records and regulatory compliance. Serves as the primary contact for brokers, carriers, TPAs, and internal stakeholders, collaborating with finance, accounting, and sales teams to resolve inquiries and improve processes.

The Surety Bond Account Manager assists clients in managing their bond needs, collaborates with surety companies, and maintains accurate records and communication regarding bond processes.

Provides legal counsel to North American specialty insurance businesses, including wholesale brokerage, MGAs, MGUs, program administrators, and specialty distribution platforms. Responsibilities include negotiating commercial and insurance agreements, advising on regulatory and contractual risks, supporting business initiatives and acquisitions, maintaining legal playbooks, and partnering with compliance, regulatory, operations, and executive stakeholders.

Manages small-group employee benefits client relationships, including plan design consultation, renewals, carrier and vendor selection, enrollment support, compliance coordination, retention, cross-selling, and adoption of digital self-service tools. The role maintains client data, delivers proposals, supports marketing campaigns, identifies growth opportunities, and collaborates with internal teams and partners to improve service delivery and client satisfaction.

Manage a small-group employee benefits book of business, serving as the primary client contact and providing insurance plan, compliance, renewal, and carrier guidance. Build relationships, support enrollment, maintain account data, coordinate internal and external partners, drive client retention and growth, promote digital tools and additional services, and identify cross-selling opportunities. The role requires licensed Health and Life insurance expertise, strong communication, and consultative client management.

Manages a small-group employee benefits book of business, serving as the primary client contact and providing insurance plan, compliance, renewal, and carrier guidance. Builds relationships, supports enrollment, maintains account data, drives retention and growth, identifies cross-selling opportunities, promotes digital self-service tools, and coordinates with marketing, HR, compliance, and third-party partners.

Supports attorneys with contract review, drafting, execution tracking, legal research, compliance projects, legal matter intake, document management, audits, and regulatory inquiries. Maintains legal records and contract management systems, coordinates with business stakeholders and outside counsel, handles confidential information, and uses AI-enabled solutions to improve legal operations.

Supports underwriters with new and renewal stop-loss business by reviewing submissions, requesting missing information, organizing documentation, entering data, coordinating with brokers and business partners, tracking workflows, and supporting audits, reporting, compliance, and special projects. Requires health insurance experience, strong organizational skills, Microsoft Office proficiency, and the ability to manage multiple priorities.

Provides administrative and operational support for insurance claims by reviewing documents, entering and maintaining claim data, preparing correspondence, organizing records, processing authorized expenses, handling calls, and identifying missing information. Supports claims adjusters while monitoring files for accuracy, completeness, and timely processing. The role is on-site in Florence, Alabama and is suitable for candidates with strong organization and attention to detail; prior claims experience is beneficial but not required.

Serves as the liaison between business stakeholders and Enterprise Technology teams to analyze needs, document requirements, and deliver ServiceNow enhancements. Responsibilities include requirements gathering, user stories, acceptance criteria, process analysis, stakeholder communication, UAT coordination, project status reporting, change management, business case development, and supporting implementations across the SDLC. The role requires strong organizational, analytical, communication, and ServiceNow skills, along with comfort working onsite and managing multiple priorities.

Leads employee benefits operations by implementing operational strategies, improving workflows, monitoring KPIs, managing resources and budgets, mitigating risks, and advancing technology-enabled process improvements. The role manages, coaches, and develops teams; supports client retention, growth, and service quality; ensures regulatory and policy compliance; and collaborates cross-functionally to strengthen efficiency, scalability, and client and colleague experiences.

Manages high-net-worth personal insurance clients as a trusted advisor and primary contact. Reviews exposures, losses, and coverage; recommends appropriate products; manages renewals and retention; identifies cross-selling opportunities; and resolves complex service issues. Maintains accurate policy data in Applied EPIC, collaborates with carriers and internal teams, and delivers timely, professional client communication.

Analyze and report enterprise financial results, monitor revenue, expenses and KPIs, support budgeting, re-forecasting and outlook processes, prepare variance analysis and presentations versus budget/prior year, collaborate with operations and finance partners to improve reporting processes and KPIs, and ensure timely GAAP-aligned delivery of financial reporting.

Manage day-to-day service and policy maintenance for mid-size to large commercial accounts. Build client relationships, support renewals and retention, collaborate on risk management and proposals, handle claim reporting and carrier oversight, up-sell coverage, coach junior staff, and ensure compliance with licensing and agency procedures.