Search the 14 jobs at Accolade

The Operations Manager at Accolade is responsible for fostering team growth, managing daily operational performance, and ensuring operational effectiveness. This role includes people leadership, operational service excellence, and strategic planning to meet performance goals and drive continuous improvement.

As a Customer Support Specialist at Accolade, you will be responsible for triaging and resolving escalated customer cases, coordinating internal efforts for issue resolution, and ensuring customer satisfaction. Key skills for success include problem solving, exceptional communication, project management, and strong influencing abilities.

The Regional Sales Executive, Mid-Market is responsible for meeting or exceeding the annual bookings quota for the assigned territory. This role involves identifying opportunities, developing sales strategy, closing new business, developing a pipeline of sales opportunities, and maintaining effective sales and market penetration plans.

Join the Breaking Bad team at Accolade as a Software Engineer to design and build microservices in Python and work with AWS serverless products. Collaborate with agile teams and contribute to enhancing healthcare experience for members in the US market.

As a Data Infrastructure Engineer at Accolade, you will help design and implement a scalable data platform infrastructure based on AWS stack and modern technologies like Databricks. You will collaborate with data scientists and developers, manage platform resources, monitor performance, and automate workflows. A Bachelor's degree in Computer Science or related field is required, along with 2-3 years of experience in data processing or building data infrastructure.

The Sr. Manager, Solutions Management at Accolade will be responsible for delivering Accolade offerings in the market, developing key deliverables for the Accolade portfolio, and ensuring the success of solutions from build-stage to delivery stage. The ideal candidate will work in a fast-paced, growth environment, define new offerings, listen to customer feedback, and collaborate with cross-functional stakeholders to drive optimal performance of solutions.

The Specialist, Knowledge Content at Accolade supports the delivery of high-quality customer and member experiences by analyzing, configuring, maintaining, and testing content. Responsibilities include establishing relationships, developing implementation materials, and ensuring content accuracy and consistency.

As a PHP Developer II at Accolade, you will be responsible for designing, developing, and deploying new features for the Accolade Expert Medical Opinion Platform. You will work with internal stakeholders to understand requirements and translate them into software solutions.

Seeking an experienced and visionary Customer Success Executive to shape and drive the customer success strategy at Accolade. Responsibilities include developing and implementing customer-centric strategies, managing customer relationships, nurturing internal relationships, leading team growth, and ensuring operational excellence. A focus on customer satisfaction, loyalty, revenue growth, and team development is crucial for this role.

As an Inside Sales Specialist at Accolade, you will engage with existing customers via phone, educate them on healthcare programs, offer new services, and ensure they receive support. This role involves proactive communication, meeting quantitative targets, and providing top-level service to build trust with clients.

The Coordinator, Office at Accolade is responsible for day-to-day administrative operations in the Prague office, ensuring smooth running of office activities and providing support to employees. Duties include managing office space, equipment, supplies, events, and communications, as well as assisting with employee onboarding and offboarding. The role requires fluency in English and Czech or Slovak, superior organizational skills, and a positive attitude.

As an Inside Sales Specialist at Accolade, you will be engaging with existing customers via phone, educating them on health and benefit programs, and offering new services to enhance their experience. This role involves proactive communication, establishing trust, and meeting qualitative and quantitative targets. Ideal candidates have 1+ years of experience in customer service or sales, excellent communication skills, and a commitment to quality service delivery.

The Data Integrations Manager at Accolade is responsible for managing a team of data integration and support engineers to deploy and maintain data integrations. They oversee requests, manage relationships with data partners, and drive process improvements within the organization.

The Support Analyst at Accolade is responsible for providing technology services and support to end users, identifying root causes of issues, troubleshooting problems, and collaborating with development teams. The role requires excellent communication and customer service skills as well as a Bachelor's Degree or technical certification in Computer Science or a related field.