Jobs at Acclaim AI

Lead DevSecOps engineer owning security and compliance implementation across infrastructure, CI/CD, Kubernetes, and cloud. Implement SOC 2/ISO controls in Drata, automate onboarding/offboarding and access reviews, drive SDLC security (SAST/SCA/secrets), run vulnerability management and incident response, and spend ~60% on infrastructure operations, monitoring, and on-call.

Own direct B2B sales for Voice AI in Uzbekistan: build and manage pipeline, run full sales cycle, close deals in target verticals, expand network, represent company at events, and relay market feedback to product and leadership.

Lead end-to-end technical integrations of an AI voice-first CX platform into client infrastructure. Troubleshoot production issues (gRPC, SIP/VoIP, latency), deploy components with Kubernetes/Helm, coordinate with client DevOps/IT, manage releases and expectations, and drive architecture decisions for pilots.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.

Design, modernize, and operate large-scale VoIP telephony infrastructure. Build inbound/outbound call handling, integrate telecom providers and AI platforms, optimize cost and resources, ensure reliability and scaling, troubleshoot SIP/RTP signaling and media, and participate in 2nd/3rd-level support and on-call rotation.

Lead end-to-end delivery of Voice AI projects: scope, plan, track, and hand off production. Align product to customer needs, set and monitor metrics, manage scope, resources, budgets, testing, and client communications while working closely with engineering and data teams.

Design, optimize, validate, and update streaming ASR models. Integrate ASR into products, build audio data pipelines, collaborate with product and engineering teams, and apply state-of-the-art techniques to improve recognition across domains and dialects.

Design, modernize and operate large-scale VoIP telephony infrastructure. Integrate telecom providers, build inbound/outbound call systems, optimize costs and resources, ensure reliability and scaling, develop integrations with AI platform, and provide 2nd/3rd level support and on-call rotation.