Jobs at Acclaim AI

Build and maintain a scalable internal LLM agent framework and backend services in Python, ensuring observability, reliability, and parallel processing. Collaborate with ML/NLP teams, adapt the framework to customer use cases, and build automated LLM evaluation pipelines.

Build and maintain a scalable internal LLM agent framework, ensure observability and reliability with metrics/tracing/monitoring, adapt solutions for customer use cases with ML/NLP teams, build automated LLM evaluation pipelines, and design Python backend services using cloud-native architecture.

Design, build, and maintain a scalable internal LLM agent framework and backend services in Python. Ensure observability and reliability via metrics, tracing, and monitoring. Collaborate with ML/NLP teams to adapt the framework for customers, build automated LLM evaluation pipelines, and support integrations and parallel processing for production systems.

Lead DevSecOps engineer owning security and compliance implementation across infrastructure, CI/CD, Kubernetes, and cloud. Implement SOC 2/ISO controls in Drata, automate onboarding/offboarding and access reviews, drive SDLC security (SAST/SCA/secrets), run vulnerability management and incident response, and spend ~60% on infrastructure operations, monitoring, and on-call.

Lead development and productionization of TTS and voice-generation systems: train, fine-tune, evaluate models, deploy and optimize for inference, latency, scaling, monitoring, and reliability; translate research into production and define technical direction while collaborating with research, engineering, and product.

Own direct B2B sales for Voice AI in Uzbekistan: build and manage pipeline, run full sales cycle, close deals in target verticals, expand network, represent company at events, and relay market feedback to product and leadership.

Lead end-to-end technical integrations of an AI voice-first CX platform into client infrastructure. Troubleshoot production issues (gRPC, SIP/VoIP, latency), deploy components with Kubernetes/Helm, coordinate with client DevOps/IT, manage releases and expectations, and drive architecture decisions for pilots.

As a Sales Development Representative, you will focus on outbound prospecting to engage potential clients at large banks and credit unions, book meetings for senior sellers, and maintain CRM data while navigating complex organizational structures.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.

Design, modernize, and operate large-scale VoIP telephony infrastructure. Build inbound/outbound call handling, integrate telecom providers and AI platforms, optimize cost and resources, ensure reliability and scaling, troubleshoot SIP/RTP signaling and media, and participate in 2nd/3rd-level support and on-call rotation.

Lead end-to-end delivery of Voice AI projects: scope, plan, track, and hand off production. Align product to customer needs, set and monitor metrics, manage scope, resources, budgets, testing, and client communications while working closely with engineering and data teams.

Lead design, training, fine-tuning, evaluation, and production deployment of TTS/voice-generation models. Translate research into reliable, low-latency production systems, define ML best practices, and collaborate across research, engineering, and product to drive execution.

Design, optimize, validate, and update streaming ASR models. Integrate ASR into products, build audio data pipelines, collaborate with product and engineering teams, and apply state-of-the-art techniques to improve recognition across domains and dialects.

The role involves developing and improving TTS/Voice Generation models, training, fine-tuning, evaluating speech models, and collaborating across research, engineering, and product teams in a fast-paced startup environment.