Jobs at Acclaim AI

Design, build, and maintain a scalable internal LLM agent framework and backend services in Python. Ensure observability and reliability via metrics, tracing, and monitoring. Collaborate with ML/NLP teams to adapt the framework for customers, build automated LLM evaluation pipelines, and support integrations and parallel processing for production systems.

Build and maintain a scalable internal LLM agent framework and backend services in Python, ensuring observability, reliability, and parallel processing. Collaborate with ML/NLP teams, adapt the framework to customer use cases, and build automated LLM evaluation pipelines.

Build and maintain a scalable internal LLM agent framework, ensure observability and reliability with metrics/tracing/monitoring, adapt solutions for customer use cases with ML/NLP teams, build automated LLM evaluation pipelines, and design Python backend services using cloud-native architecture.

Design and iterate prompts and end-to-end conversational flows for AI agents. Analyze client processes, study transcripts, create training and test datasets, run prompt testing/QA and observability, develop evaluation methodologies, and refine agent performance with human-in-the-loop workflows.

Lead QA for an AI voice assistant across prompt/agent behavior, mobile/TV devices, and backend services. Perform manual end-to-end testing, analyze observability/tracing data, validate integrations (REST/gRPC), maintain test cases and bugs, collaborate with TPM/Prompt Engineers/Dev/ML, and serve as first-line QA for demos.

Lead QA for an AI voice assistant across prompts, agent behavior, mobile/TV devices, and backend services. Design and execute manual tests, analyze observability/traces, validate integrations (APIs, logs), and collaborate with engineering, ML, and prompt teams to maintain quality and prevent regressions. First-line QA ahead of demos and maintain test cases and bug reports.

Design and iterate prompts and conversational flows for LLM-based agents, analyze client business processes and conversation transcripts, create training/test datasets, and measure and improve AI agent performance.

Lead DevSecOps engineer owning security and compliance implementation across infrastructure, CI/CD, Kubernetes, and cloud. Implement SOC 2/ISO controls in Drata, automate onboarding/offboarding and access reviews, drive SDLC security (SAST/SCA/secrets), run vulnerability management and incident response, and spend ~60% on infrastructure operations, monitoring, and on-call.

Lead development and productionization of TTS and voice-generation systems: train, fine-tune, evaluate models, deploy and optimize for inference, latency, scaling, monitoring, and reliability; translate research into production and define technical direction while collaborating with research, engineering, and product.

Lead end-to-end technical integrations of an AI voice-first CX platform into client infrastructure. Troubleshoot production issues (gRPC, SIP/VoIP, latency), deploy components with Kubernetes/Helm, coordinate with client DevOps/IT, manage releases and expectations, and drive architecture decisions for pilots.

Build and maintain Go-based end-to-end automated tests and a test automation framework; implement load testing and CI/CD validation pipelines; own and improve the Go SDK and developer tooling; optimize performance, profile and tune code, and automate QA processes for reliable, high-concurrency streaming workloads.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.

Own direct B2B sales for Voice AI in Uzbekistan: build and manage pipeline, run full sales cycle, close deals in target verticals, expand network, represent company at events, and relay market feedback to product and leadership.

As a Sales Development Representative, you will focus on outbound prospecting to engage potential clients at large banks and credit unions, book meetings for senior sellers, and maintain CRM data while navigating complex organizational structures.

Design, modernize, and operate large-scale VoIP telephony infrastructure. Build inbound/outbound call handling, integrate telecom providers and AI platforms, optimize cost and resources, ensure reliability and scaling, troubleshoot SIP/RTP signaling and media, and participate in 2nd/3rd-level support and on-call rotation.

Develop, extend, and maintain Go-based end-to-end automated tests, test frameworks, and load-testing tooling. Own the Go SDK, automate functional and load validation in CI/CD, improve test coverage and performance, and perform deep root-cause analysis and debugging for concurrent, high-throughput systems.

Senior Go developer focused on building and scaling end-to-end test automation and tooling. Extend the Go-based test framework, automate load testing and CI/CD validation pipelines, own the Go SDK and its test ecosystem, optimize performance under heavy concurrent load, and perform deep debugging and root-cause analysis.

Build and extend Go-based end-to-end automated tests and internal test frameworks; automate load testing and CI/CD validation pipelines; own and maintain the Go SDK and developer tooling; implement performant, concurrent, deterministic tests; profile and tune systems; provide deep root-cause analysis and automation to replace manual QA workflows.

Lead end-to-end delivery of Voice AI projects: scope, plan, track, and hand off production. Align product to customer needs, set and monitor metrics, manage scope, resources, budgets, testing, and client communications while working closely with engineering and data teams.

Lead design, training, fine-tuning, evaluation, and production deployment of TTS/voice-generation models. Translate research into reliable, low-latency production systems, define ML best practices, and collaborate across research, engineering, and product to drive execution.